Hi, when viewing a Canvas course we have designed, it appears differently on phone. It is not as intuitive or visually appealing on phone.

Hello, I am a student that is using Canvas App in the US. I have to go out of the country for family leave and when I tried doing homework and I get an error code where I am not allowed to access my student account using my MACbook.  can anyone help?...

When I select a lesson in Canvas on my iPad , the lesson content shows in outline form and looks to be selectable fields. The fields are not selectable. When I access through Safari browser lesson content opens in a webpage just fine. It appears the ...

I have an "optional" assignment from the last term showing up in my Canvas mobile app that will not go away. The app has it listed on the "To Do" list and I am unable to remove it. I have contacted the ASU help desk, they said they have no authority ...

Is anyone else unable to log in to the Canvas app for Teachers?  I can find the name of my college, press next and then nothing happens (blank screen).  The app never redirects to the login for my college. 

To whom this may concern, I am inquiring regards a pesky, minor issue I have regarding my use with Canvas Online! For the past two semesters, I have had a class that was previously taken still present itself on my current classrooms and semester. I u...

Good day! I've been using my Canvas account for a long period of time and it seems like I am having a problem logging into my account for several times. Every time I enter my password into the website it always states that I have a wrong password eve...

Whenever I open canvas it is completely fine until i press the calendar icon. Nothing is responding, it is basically frozen. I tried reinstalling and restarting my iPad. I am using an iPad and using Canvas Student.

Students using an Android device are experiencing an error when trying to link out to a Microsoft Teams live event. This link is working fine for Student App users on iOS devices. It should link out to the Teams app. Instead it is trying to open with...

One of my students was asking me today why one of her classes has a lock symbol in the Canvas app dashboard even though the class is published and open.  This is not one of my classes, so I have told the student to check with her instructor.  But I a...

How many courses am I able to view at one time in the Parent app for Android?

Hello, Before Apple switched over to iOS 15, Speak Selection would work within the Canvas App on an iPad. Speak Selection still works everywhere else on the iPad, Voice Over is not having issues. I have tried toggling speak selection on and off and t...

When using iOS version (any version that I have handy, from 15.3 to 14.7.1), iPad or iPhone, using Safari, Chrome, or the ClassLink app to browser, when I am in a discussion post and I want to reply using the camera to make a video, the video tool di...

For some reason my letter grade shows up as an F when I have a 97.35% in the class I am taking, I brought this up to my professor but she did not know why it was showing up like that. The F only shows on my canvas app but when I am using my computer ...

I’ve used the canvas widget for two years now. This semester the assignments that have been graded lost correctly but my final course grade isn’t visible. Only on class shows and i’m taking two. I checked to see if the courses were favorited and they...

Hi! This is a very minor issue, but I figured I would ask. My canvas app on my iphone recently changed the class "dashboard" view to be stacked rectangles (picture attached), rather than the squares where I could see every class at once. I'm not sure...

The mobile app does not allow me to attach files to messages on my samsung devices.

Hi, I redownloaded Canvas for the start of the semester, but my dashboard is set to list view for all of my classes. It used to be card view, which I liked because I was able to see all of my classes without scrolling. Some other forums said that you...

When you use canvas in the browser you can change the dashboard from card view to list view. Which for me makes it easier to nagivate through canvas. REcently I got the canvas app but I can not find the option to change the dashboard from card view t...

When I want to open the mobile Canvas app I downloaded in the Play Store, I get redirected to the web version. Each time I have to fill in my credentials again. Can somebody help me to get the normal app version of Canvas for students

Set up on Macbook but doesn't sync to mobile app for Calendar and To Do.  Used QR code for login.  

Students have submitted PDF annotations using the iPad.  Can they pick up where they left off and revise the same document with their saved work? OR once they submit do they not have a way to continue to edit it using PDF annotation via the Canvas st...

I am struggling with clutter on my Grades Widget. The Widget does not automatically remove previous classes, so my Home Screen looks like Picture 1. Classes like Bio 101, Chem Lab I, Hebrew Bible, etc. are still there despite the classes being marked...

How do I record a video response in a discussion in the mobile app?

I'm a teacher. I embedded a microsoft form in a canvas assignment so students could complete the form on canvas. However on some students' mobile devices, the form doesn't show up on the assignment page. It does on others so I am at a loss. Have othe...