Gradebook lines

[KellyMajewski]

I am an instructor and recently the lines in gradebook are missing or scores are pushed all the way to the left with the rest left blank.  How can I get lines back in the gradebook? 

[JeffCampbell]

Are you able to provide a screenshot (with student names either cut out or blurred) showing what you are seeing?

[chriscas · Accepted solution]

Hi @KellyMajewski,

I saw one other user post about this in the community here.  If you're still experiencing the issue, I'd suggest first trying a different web browser or another device to see if that changes anything.  If you face this issue in all browsers/devices, I'd definitely recommend that you contact Canvas support so see if they know about the issue or have any suggestions to fix it.  It may be something that they need to see specific examples of when it happens, as it definitely wasn't a global issue.  The more people who report it to them (if it's still happening), the more likely it is that they'll be able to figure out the underlying issue and get it corrected.

-Chris