Module Visibility Glitch

[JodyParamore]

I have built my first module in Canvas and have 16 items. Periodically, the last 10 items disappear. If I log out and back into the course, they all show up again. I had some students participate on their end with the module and the same thing happened to one of them and the same fix worked.

Any thoughts on how I can fix this glitch to alleviate confusion and frustration for students?

[JeffW]

Hi @JodyParamore!

What you are describing is new to me, I definitely have not experienced that. My first thought is that it might be a browser caching issue. I would recommend you and whichever students are experiencing clear their browser cache for all time and then restart their browser. 

Does it always happen with the same module content? If you add new content does it happen with that too? You might try removing the content that is affected and then adding it back to the modules. Removing it from the module will not remove it from the course, it will only remove the shortcut. I would try that is clearing your browser cache doesn't help.

[JeffW · Accepted solution]

Hi @JodyParamore,

We haven't heard anything on this in a little while. I'm going to mark it as solved, but if you have further concerns feel free to update the post or reach out to Canvas Support!