I am teaching adult education for Northern Berkshire Adult Education.  We have moved from MCLA to North Adams School District.  I no longer have access to my MCLA account.  How do I reset my email and password?  My username is TimCase. in Canvas .  M...

Is it possible that Canvas does not allow parents to choose a student and just view that child's information without having to see all children? Seems like this is the case. Honestly seems like an easy fix. So my question why and can you fix it? This...

I have SCORM resources that are being imported to Canvas with LTI v1.2.  The resources load fine for teachers and students, and students can resume in- progress work.  In the grading section, the auto- calculated grades will show correctly for the st...

Is it possible for an instructor to make a note in the grade book on a specific student's assignment? Not a comment for the student to see, but a note in the grade book for the teacher's future reference? Something like, "submitted to me via email" o...

Can anyone clarify the necessity for using grading periods?  I am a Canvas Admin. Although we use limited terms (Fall, Spring, Summer, etc.), our courses all start and end at different dates - some fall courses start in August, others in late Septemb...

I have question backs that are duplicated and some triplicated. I spent about 3-4 hours last night deleting the duplicates. When I came in this morning, they were duplicated and some triplicated again. UGH!!!!! How can I keep this from happening?

Hi HELP! I'm trying to add announcements to the school dashboard and in the "announcement commences" and "announcement ends" calendar when I select the dates ... I get NaNundefinedNaN?Any suggestions?Eileen 

Hi all I was asked a question by a tutor asking when printing out the results for a learner using the new quiz (multi choice) they cannot see the learners name on top of the quiz when printing it out but it works when printing out in using the old qu...

Hi All, I need to implement some avanced procedure of 'students to course' enrollment. For instance - I need to get a user email and connect with the user to provide a welcome interview to clarify user intentions and only after the interview enroll a...

Is there a way for instructors to disable course notifications that students receive for things that we change in the course, like files for example? I was recently updating and deleting some files in my course and a student received quite a few noti...

We are a K-12 school.  Our teachers have advisory responsibilities for a small group of students in which they must do period grade checks for all courses the students are in.  We were told that the best way to do this in Canvas was by making the tea...

My institution, Ithaca College, is making the transition to Canvas. We are attempting to be thoughtful in developing policies—for example, who should/not have access to what for what purposes. Suggestions of resources beyond Instructure's documentati...

I am using New Quizzes and am confused by the information that is displayed in the Quiz and Item Analysis. Suppose I have 20 students that have completed a multiple-choice quiz. The report that I am seeing is showing the number of respondents from 1 ...

I have been using Learning Mastery Gradebook but I found for some reason, a few averages are not appearing at the top of the outcome columns in the Learning Mastery Gradebook. I graded based on the rubric with the outcomes I imported but 1 or 2 avera...

I had students do a math homework quiz. After the assignment was due the students asked me to post the solutions on the quiz so I went in and edited the quiz and posted the solutions in the general comment sections for each question but they are not ...

I've been trying to figure out a problem I'm having in Canvas. I was told to click on a link and make a feature request which is not there, so I have here. The Grade Assignment Link in the To Do list opens Speed Grader in a new browser window. This c...

Is it possible to save a pdf version of assignments with links intact?  I ask because I would like to have a backup of all of my course assignments when I retire.  As I have quite detailed assignments with helps in the form of documents, web links, v...

I wanted to use the same question multiple times but with different numbers, so  to save from re-typing (I thought) I used the question bank feature. But if I want to change a question in the bank, it changes the entire question rather than allowing ...

Is this possible? I have a 10 question quiz pulling from a question bank of 80 questions. I would like to allow multiple attempts, but on the questions that are selected for them - NOT another brand new 10 questions. I don't want to drain my quiz ban...

We have a teacher trying to integrate Flipgrid into his course however, we are getting this message. Any ideas on how to rectify this problem?

I do not have the option to browse more courses in Canvas or Sandbox. 

I am a middle school math teacher beginning my journey into using mastery paths.  I have students completing a Check for Understanding (CFU) on a particular topic as a Quiz. Based on their score, they are given an assignment to remediate or enrich th...

Hello guys,  When a student tries to access a teacher assigned Google Assignment (ie. Google Docs or Google Sheets) it says "You need access." All students in the class have access except one. When they click the Request access button it says Request...