How do I duplicate a discussion that is in one module so that I can put it in a different module also. 

I need to contact my CSM to establish myself as the primary contact at my institution, but no one has the information.  I have several tickets outstanding that I have not heard back about.  Who can I contact to find out the CSM information?

This is going to be a long post, so forgive me in advance. Starting about midway through the summer session, Canvas began doing totally weird and unexpected things. First me: About 4 weeks into this semester, I had 3 different students unable to acce...

When accessing student submissions, I am not able to select a new class in the drop-down menu. Instead, I need to select "Show All Sections," then when I repeat the process when I select a class, the correct class appears. This may not seem like a hu...

This is a niggling observation that one of our teachers made: IF it is past the due date for an assignment AND the student has not submitted any work AND a student clicks the assignment from the course-level "Coming Up" list THEN they are sent to a v...

Problem Statement:    Some student discussion board submissions with graded checkpoints are not registering as submitted in Canvas.    This is evident to users in the following ways:  Student continues to see a "missing flag" on their grades page af...

Hello. Since the latest update, the "Move to" function no longer works. Instead, clicking the function takes me back to the Course's homepage. 

I am an instructor of an introductory Bio class and I have imported my class from a prior semester.  As I have been modifying my quizzes, I have noticed that the questions I remove from a particular quiz seem to also be removed from the test banks.  ...

PLEASE HELP!!!!!Its saying i need to go to settings and click pair with observer but i dont even have that option

I have an account in canvas as a student, but I forgot my login and now I cannot enter the account. I can't login with my email either. I know exactly that the account exists, I am logined in via mobile app. I tried using last known, but it doesn't w...

Is there a way to create a group of discussion questions for one class session and to set settings for the whole group - ex. liking, publish/unpublish, etc.? Instructor

We are hoping to add an option for partial credit with no penalty.  This way students are not penalized for marking a wrong answer AND not marking a correct answer.    

As Canvas admin, I've set up the permission at root account level for teachers to be able to add their own courses, however, staff who have a teacher role on Canvas simply could NOT Start a Course themselves. They do not have a Start a Course option ...

Hi, I keep getting an error message when I try to respond to a Canvas email while using my Outlook email account.  Canvas keeps asking me to create a Confirmed Communication Channel.Any insights are appreciated.- David

How do I close a teacher created course?  It is no longer an active organization.

Hi! How do I erase the profile picture i once uploaded. I have erased it from "files", but it's still showing on my account. When i try to edit my profile it only allows me to switch to another pictur. Help pls I want the anonymous grey thing to show...

When attempting to assign an existing rubric to a new assignment utilizes the link "Find a Rubric". This opens a pop-up window "Find existing rubric", but the course I am currently in is not the default, is not at the top, is not evident, and is not ...

Over the past two weeks, several of my students have come to me showing me how when they try to go to our course in Canvas, they end up with a screen saying "Access Denied."  I have had them shutdown their computer and completely restart, I've checke...

I’m trying to use the Create Enrollment Term endpoint, but I’m not getting any response back. I’m currently using the Free For Teachers version of Canvas. Is this endpoint supported in the Free For Teachers environment, or is it only available for in...

I understand that SpeedGrader uses a 2 steps process, and can autosave entered data for a short period of time. However, too often, in particular when working with new markers who worry about posting the marks too early, all the marked data can be lo...

Nothing is showing up on my To Do list in card view? I've tried refreshing or going into list view, but nothing is fixing it. It's been a problem for the past four days, and it's making it hard to keep track of what assignments I have due.Thanks!

i need to un submit a file upload for science 

I use classic quizzes, and I have quizzes that allow the students multiple attempts.  In the past (spring semester), I was able to see in the Canvas speed grader (using a pull-down menu) previous attempts.  This was useful, as it allowed me to see wh...

The course with that SIS ID (12CAF2026) was deleted and can’t be recovered and the section associated with the course was also deleted and can't be recovered. Please help me find out how to release this SIS Course ID so it can be reused in a new cour...

We have an issue with nothing showing up under the TO DO list on card view. This is affecting one of my three students (the other 2 have normal functionality). This is consistent across all devices, both in student and parent views. We have tried all...

In Canvas, I recently copied over a course from another course. I hit the edit button on a page in the newly created course to edit content (see screenshot #1 in attachment) and when I click into the edit area the content disappears except for the pa...

I am new to teaching with Canvas and have been using Discussions.  The issue is... the students weren't receiving info about tasks in their ToDo section, so I went ahead and added the next Discussion through Assignments.  Now, I have students partici...

Why is the Syllabus button inactive on the Canvas Course homepage? I have used Canvas for many years at my institution.   Courses are created every semester.   The Syllabus button has always been a boilerplate button on the home page, along with offi...