I have created multiple accounts and I need to have this one deleted.

Good morning,Is there a way to check the status of a submitted ticket? I submitted a ticket on or around Aug. 18th and have not received a response. I then sent another inquiry on or around Aug. 27th but still have not received a response. I love Can...

Tried resetting my password but I'm not getting any password reset email. I'm using a free for teachers account.

I am no longer able to print quizzes with the correct answer.  I can see the questions that were answered wrong using "moderate quiz" function but when I print from there, the answers disappear. How can I get the correct answers back?  I distribute t...

I am trying to use google apps but when I got to the app tab, it is not an option. I am using the free account. Is this no longer available? I know I used it before but now cannot seem to figure it out.

Hello,I originally created a Free-for-Teacher Canvas account using Google Sign-In with a personal email address, so I never set a password. Later, I added my school email to that account so I could log in on school Chromebooks, since they only allow ...

Can I disallow replies to announcements in Canvas FFT? I don't see the option. Thank you!

I made a mistake when merging my high school courses and I need to undo the process.  My 1st block course is/was all ready with notes and assignments etc etc.  I meant to put 3rd block into 1st block but I mistakenly went the other way.  Now I can't ...

I accidentally added my new institution's email to an account associated with an old institution for the Free for Teacher Canvas.  I have since removed my new email but now I am not given permission to create a Free for Teacher Canvas account using t...

How can I connect my H5P to the Canvas free teacher account, as the admin icon is not available on Canvas?

I'm looking for recommendations on managing my "Source Class" I have a Canvas Intructure free for teachers Account, where I host a few classes.  This is where I make all my edits and create new material like assignments, quizzes and pages, etc.  I te...

We have been using free Canvas and are now subscribers.   I used the default template and don't see any options to choose a font, nor do I see options at the course-level.  Is the default font the same between the two platforms? (I can't see a differ...

I have a FFT account and am working on a course for a grad school project. I need the visibility to be public but noticed it is locked in my settings. Is there anyway to change this so that my professor and classmates can see my course? 

My school is trying to add me to a course but they said they need my SIS ID or Login ID and I'm not sure where to find those. I am a student but think I may have created a Free Teacher account by mistake so I may need help deleting that account, but ...

I accidentally created two profiles under the same email address. I would like to delete one of them. My instructors have requested I delete one of them to avoid confusion but I do not see a way to do that.I have two different usernames and I only ne...

HelloI have created canvas free teacher account but I need canvas admin account for my LMS project.How can I create canvas admin account please give me explanation about this.I will wait for your response.Best regards.

Hello, greetings. For a few weeks now, there's been a problem logging into Canvas regardless of the browser. When you access the login page, it goes blank, and the URL in the address bar changes to a very long one. Sometimes this happens, other times...

I created assignments using LTi New Quizzes (Quizzes2) for a course on Canvas Instructure. I then imported this course content into another course, but when I open these assignments in the new course, there are no questions and my students cannot ope...

I am using the Free for Teacher site. I have created many quizzes in "Classic", but now want to start using New Quizzes. However, I am unable to enable it.  In Settings, I can "disable" classic quizzes, but I cannot turn on "New Quizzes".   I am the ...

Is there a way to update a student's name on the Roster/People View of the course?  Context: I use a Free For Teachers account. When I uploaded the roster, I used the student's email address. For some reason, once they were logged in, their names are...

Good day. I created a student account instead of a teacher account. Can you please delete my account so that I may register for the correct account type? Your assistance will be very much appreciated.

Hello! I made this student account by accident. I got confused and created a new account instead of signing onto my original account. From what I see on this forum, the only way to delete an account is to ask a Canvas team member to do so; so, can so...

I'm using Free-for-Teacher Canvas as an instructor, and one of my students is unable to reset her password and log in. The email triggered by the "forgot password" request never arrives in her inbox. (She checked spam). I actually deleted her from th...