Engineers are currently investigating the issue. Description When the Account and Course Level Outcome Mastery Scales feature option is enabled and an Outcome is selected within the Individual Gra...

Engineers are currently investigating the issue. Description When you have a New Quiz with One Question At A Time enabled and backtracking NOT allowed, Build on Last Attempt feature will not resto...

Engineers are currently investigating the issue. Description When trying to select a Studio media to embed, JAWS doesn’t read the ‘select’ option when focusing on the media content. It also doesn’...

Engineers are currently investigating the issue. Description When opening a course using the iOS student app on an ipad with split screen, navigating to the Grades tab does not allow users to scro...

Engineers are currently investigating the issue. Description When an assignment has a section specific due date and is in a module which is assigned to another section, the calendar does not displ...

Engineers are currently investigating the issue. Description If a rubric is associated to more than one item, attempting to archive it result in the error “Error Archiving Rubric” and the rubric w...

Engineers are currently investigating the issue. Description All Catalog listings except the first one in the list are showing as a blank white space in Safari 18.1. Expected Behavior Catalog li...

Engineers are currently investigating the issue. Description For parents who are observing a user who has a deleted enrollment and an inactive enrollment it will display alerts in the parent app a...

Engineers are currently investigating the issue. Description When trying to download a file from the Docviewer large file pop up window both download buttons do not work. The download original but...

Engineers are currently investigating the issue. Description User groups available within sub-account profiles may not reflect the same as what is shown in Canvas. Expected Behavior Sub-accounts ...

Engineers are currently investigating the issue. Description When too many messages are connected to the same Context and those messages have many User Groups assigned, new messages relying on that ...

Engineers are currently investigating the issue. Description For users who have consortia and/or trusts set up in Canvas, terms and courses from other related instances may show in Target User Group...

Engineers are currently investigating the issue. Description No content is displayed when using the Embed HTML option as part of Chat routing for the Support Center. Expected Behavior Content shou...

A solution is being tested in a beta environment. Description Bullet points inside messages and walkthrough steps assigned to any context inside Mastery Connect do not show up (on premaster nor Prod...

A solution is being tested in a beta environment. Description When logging in, LTI Usage is not immediately available under Insights dropdown menu as expected. Currently, the user has to reload the ...

A solution is being tested in a beta environment. Description Tier 1 Email Support Routing from the Impact Support Center is not currently working. Expected Behavior Routing to the Tier 1 email ad...

A solution is being tested in a beta environment. Description Embedded articles into messages and walkthrough steps connected to in-app, Credentials contexts are not launching when clicked. Expec...

A solution is being tested in a beta environment. Description A Google Monitor Category is showing for users who do not have the Google LTI Tool Category visible. Expected Behavior Users who have ...

A solution is being tested in a beta environment. Description Currently, you can create/add events to a campaign, but when you hover or click on it, the event (usually a vertical line overlaid on th...

Engineers are currently investigating the issue. Description If you setup a New Quiz that has a time limit and a student takes their attempt and submits before the time limit is up and the teacher...