How do I send parent activation emails as a Mastery Connect admin?

As a Mastery Connect admin, you can send activation emails to parents who have not yet activated their accounts. You can send activation emails in bulk to all parents at one or more schools, or you can send an email to an individual student's parents.

Note: You must add parent email addresses before sending activation emails.

Open Admin Area

In the Global Navigation menu, click the Admin link.

Open Manage Students

Open Manage Students

Hover over the Manage tab [1] and select the Students option [2].

Send Bulk Emails

In the Manage Students page, click the More button [1], then select the Send Parent Activation Emails option [2].

Select Email Details

You can send activation emails to parents of students at all schools or at individual schools. To send activation emails to parents at all schools, click the All Schools checkbox [1].

To send to parents at individual schools, click the school checkboxes. Unselected schools display an empty checkbox [2]. Selected schools display a check [3].

You can enter an optional email message in the Additional Message field [4].

To send emails to parents, click the Send button [5].

Each parent receives a welcome email containing a link to activate the account.

Note: Emails are only sent to parents of students who have at least one parent email address in their student account.

Send Individual Email

You can also send activation emails to individual parents. In the Manage Students page, locate the student account, then click the Send Parent Activation Email link.

The parent receives a welcome email containing a link to activate the account.

Note: If the Send Parent Activation Email link is unavailable, the email may have already been sent, the account was already activated, or the account does not have a parent email associated with it. You must add parent email addresses before sending activation emails.