Canvas Admin

BrookeThomason · 2025-11-04

Is it possible for Canvas, to let students delete an old class off of their board, when the professor will not deactivate it. Currently the class is sitting on my card list, and I would like to clear it, but the professor will not deactivate it. The ...

PhuongDuong · 2025-11-04

I've found that Assigning content (Assign To) to students still allows those via Public and Institutional Visibility (Course Visibility) to see content. In my testing, this happens with Module visibility as well as Content in a module. I'm wondering ...

TomFederowski · 2025-11-04

An Instructor recently requested that I, as the Canvas Admin, delete a Group Set that a Student in the course created. The Instructor was unable to do that nor was I. There is no option of using the kabob (three vertical dots) for this specific Gro...

BradleyHomoelle · 2025-11-03

Hello, We are having an issue with some of the final course grades calculated in Canvas for several students at our school. Here is the context: - I performed a grade export at 8:00 am on October 16th for all the course grades in the school - I perfo...

AnthonyMusceder · 2025-11-03

When some students go to access our Canvas page, they get a page saying invalid URL. I have tried rebooting, using different browsers, clearing the cache, and using different wi-fi networks (including a personal hotspot), and the error still appears....

HeatherSaigo · 2025-11-03

Hello! I'm working on Outcomes and need to build reports to show results at course, program, and institutional levels. I also need to show the hierarchy of outcomes so it is visibly understandable how they are related/nested. I haven't been able to f...

CollinF1 · 2025-11-03

Problem Canvas is not persisting the Google LTI 1.3 connection when editing existing assignments. This issue has been confirmed across multiple users. Symptoms Error message: "Page Error: Something broke unexpectedly. If you have a moment, click here...

chichifs · 2025-10-30

Hello,I am seeking confirmation from IT/LMS Admin specialists regarding the interpretation of a specific pattern in a student’s Quiz Log, where NO third-party proctoring software was used.The quiz attempt was taken on a Windows OS machine that experi...

ian10 · 2025-10-30

Hi Today I noticed that I can not move a page which I have duplicated, from one module to another. I'm using Firefox web browser. I was able to do it at the beginning of the week but not today, it works OK in Chrome, but it's not my favourite web bro...

KellyElliott · 2025-10-30

For some reason I cannot get the fill in the blanks to trigger the dropdown. I have cleared my history, tried typing the question, copy and paste from the example. I cannot figure out why the options are not showing in the dropdown.

JustineHampton · 2025-10-29

We want to create a course role for paras/ specialists so that they can help administer tests students when they meet with students so they would need to be able to see the quiz code. Is there a way to do this without also giving editing access for t...

jbeneventi · 2025-10-28

We currently use Canvas Free. When students are enrolled in a course through our CRM, we want to automatically:Create Canvas user accountsEnroll them in the appropriate courseReceive webhooks when they complete coursesQuestions:Does Canvas Free inclu...

jackson_misty · 2025-10-28

We are receiving reports from staff and students that their profile pictures have disappeared. As the Canvas admin when I go to People for the whole district there are no profile photos, only initials. This is a change from yesterday. Was there an...

mbourn · 2025-10-28

A teacher entered grades and submission comments for half the class. She was grading one question at a time and clicking the update for each student before going to the next student. The next day, when she wanted to continue entering grades for the...

agarrard · 2025-10-28

We are a publishing partner and often will use mailinator accounts in our development courses for test student accounts. We have noticed over the past few weeks that our dummy mailinator accounts are not receiving emails. Has Canvas stopped sending e...

NickRiches · 2025-10-28

A quiz is set as an assignment with students allowed to see the correct answers at a particular date and time. Is this also the time when correct grades are posted? (assuming that automatic submission is set?)

ProfVallejo10 · 2025-10-27

Hello everyone, I am in need of converting question banks into item banks. I used to create classic quizzes, migrate them, and export them and then reimport them as item banks. However, the classic quizzes function has been disabled at my university...

jhammonds · 2025-10-27

As the title, course image is not loading. It is irritating some teachers. Anyone know of a fix?

tle1 · 2025-10-27

Originally the course copy interface had all content selected by default and it was awful. Faculty would accidentally not change it to select content and get a full course copy at the worst times. At some point it was changed, so neither all/pick ite...

lhenson · 2025-10-27

Currently all of the students' state or diagnostic test results are located on several different platforms that the students don't have access to. I have a secondary principal who is wanting her students to take ownership of their test results and ha...

RichardW · 2025-10-25

I post answer keys as Pages within Modules (below the Assignments) so that support teachers may have access to assist students. These Pages remain unpublished, yet are viewable to teachers, as allowed. ***Is there a way to protect these Pages, so t...

AVPOO · 2025-10-23

We are working through this as well. If we build Blueprint course templates and the faculty use that to bring in the designated course outcomes and state assessments, will we be able to pull college wide data out? Can I build the outcomes in the blue...

AnthonyLarson · 2025-10-23

Hello,I'm running into an issue where formatting is removed for the Similarity Pledge in Canvas Admin. Our school has a rather lengthy and specific academic integrity pledge (Thank you ChatGPT!), and it becomes unreadable when the formatting is remo...

KRose13 · 2025-10-23

Is there any workaround to get an assignment to sync/post with an LMS, we use Infinite Campus specifically, without having a grade in?

adityaranjan321 · 2025-10-23

We are investigating an issue where dynamic registration has stopped working for us in production. We are seeing an error JWT did not include expected contents We had a look at the canvas source code on github to check where this error is coming form...

adityaranjan321 · 2025-10-22

We are investigating an issue where dynamic registration has stopped working for us in production. We are seeing an error JWT did not include expected contents We had a look at the canvas source code on github to check where this error is coming form...

JACOBSEN_C · 2025-10-22

I took a classic quiz using OpenAI's ChatGPT Atlas web browser - prompting it to provide a list of all the correct answers right after starting the quiz. It scored a 95%. What are your thoughts? Image below to illustrate. --

2661877517 · 2025-10-22

Can we change/update our logo in the top left of our organization landing page? Is so, how?

PerwashaMujeeb · 2025-10-21

Hi Canvas Support Team, I am the account administrator of my institution Canvas account. Our students are currently unable to access their Canvas accounts, and an “Institution Suspended” notification is appearing. Could you please investigate and esc...

Mulcahy · 2025-10-21

Request to parse ADMIN - Enrollments - Courses display sequentially in LIFO order by current year 2025-26, then 2025-24, then 2024-23....

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Canvas Admin discussions

Deleting an Old Class

Assign To content viewable by Public and Institutional Course Visibility

I am an Admin. How do I delete a Student Group Set created by a Student?

Different class grades calculated for some student from one week to the next

Invalid URL page appearing for some students

How to create a report showing Outcomes at course, program, and institutional levels, and how they n...

Issue: Google LTI 1.3 Assignments Not Saving When Edited

Pattern of "Stopped viewing quiz page"

Not able to move a duplicated page to a different module using Firefox browser

Classic Quizzes Fill in Multiple Blanks not triggering Show Possible Answers

Course Roles: How to allow role (for paras or specialists) to view quiz codes, but not edit anything

API Capabilities for Automated Student Enrollment from External CRM

profile pictures for entire district have disappeared

Grades and submission comments entered by a teacher were not there when returned

Mailinator accounts not receiving Canvas Emails

Post of quiz grades - are grades posted at date when correct answers are shown?

Convert Question banks to Item Banks without migrating classic quizzes

Course Image is not working

Why can't the import from a current course/course copy interface not have "all content" selected by...

Create a Course for Student Data

How to ensure that answer keys within modules NEVER get published

How to Prepare Outcomes for Institutional Data Pull

Canvas Admin: Similarity Pledge Formatting

Can you sync assignments from Canvas to LMS without having a grade in?

Dynamic registration is failing with error JWT did not include expected contents

Dynamic registration is failing with error JWT did not include expected contents

Taking a Quiz with Chat GPT Atlas web browser

changing the logo for our organization in the top left of Canvas menu

Account Suspended Notice

Sorting Control per student's course enrollment

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