When someone at my school emails support@instructure the email goes to someone who is no longer a Canvas admin.  I am tasked with changing this, however, cannot find information on how to do so and my exploration of the admin portal also did not poin...

I have seen previous posts about having a word count in SpeedGrader for Discussion Board assignments. This is helpful for rubrics that have minimum word counts. Is there an update to this idea?

Can we allow Act As to be delegated at Sub Account Levels and not just Global Account admin?

We are currently using Qualtrics for course evals and while we are not unhappy with the product, its price point for functionality is steep (private high school). Curious if anyone out there is using course eval software that has a solid integration ...

I am trying to modify and reassign a previously completed quiz for review purposes.  Because the assignment is from a previous grading period with student submissions, Canvas is not allowing me to modify the point value even though I have changed the...

Hello.Can someone tell me how to update a Simple Syllabus after it has been posted to Canvas, please? I do not see any way to do this; for example, I do not see a link or icon I can use to edit the simple syllabus.Note, I am using simple syllabus fro...

I updated my school email and changed the password and it wiped out my course and created a new account. I cannot see any of my previous work, nor the student's work, nor their grades. It is completely blank and says I have no courses. Please help, g...

My instructor has confirmed that my grade has been published on Canvas, but I am unable to see it on my end. Could you please help me understand why this might be happening or if there is an issue with my account?

I am planning on sending bulk emails to all of our teaching staff members on Canvas; however, they are enrolled in different courses, so it would be time and labour consuming if I jump into different courses and send the emails. So, I was wonder if C...

How do I keyword search my Canvas messages?This seems like a very basic functionality that is just... absent? Am I missing something? 

Hello. Has anyone ever wondered why we can't have percentages of grades next to the course cards on the dashboard? It's driving me crazy flipping back and fourth between courses! 

I recorded a week 1 announcement and scheduled it for Monday morning.   Looking at student view (both of current and scheduled announcements), they don't show up on the home page, but they need to click "announcements" to see them.   Is there a way t...

I usually apply a 5% late penalty per day, capped at 50%, to discourage excessive lateness while still allowing students to submit work. However, I’ve encountered an issue when assignments include extra credit that pushes scores beyond 100%. For exam...

I am aware that my Bachelor's degree online is not necessarily connected to the same content or people I had when I completed my Certification and Associate's degree at my local school. This has been proven with the calls I continue to receive as if ...

A fellow teacher exported their Canvas course to share with me, but it exported as a .zip file. When I try to import this into my course, I get the following error: "Unsupported content package"I have tried changing the file extension to an .imscc bu...

Unlike submitted “paper” files for assignments, media recordings with the new media player in Canvas doesn’t have a very noticeable link to download student submissions, whether they be audio or video recordings. I happened to spot a way that teache...

As a former co-teacher, and now TA, the permissions I have are changing without any logical explanation. The course instructor has made no changes, and overnight I was no longer able to continue building a final test.  I no longer have the ability to...

It often happens that when one adds a text comment to a student submission, one is not permitted to edit it or even select it; the comment instead becomes an integral part of the document itself. This is an annoying persistent bug in Canvas that appa...

Hi! I would like to track course created by a number of teachers without having to access each one of them. Is there analytics are for it please? Any tips?

We have encountered an issue that raises concerns about student privacy and course integrity. When students receive the status "concluded" in a course, they are still able to access access the course in a read-only mode. This is a good feature since ...

I have completed the student attempt and am now trying to grade it. However, I am encountering an issue in the gradebook where I receive the message: "There was a problem updating the submission."Could you please assist me in resolving this issue?I f...

I am trialling marking assessments within Canvas and this requires me to annotate a task sheet as well. I have asked students to upload a task sheet in addition to their assessment but it is making them all appear to have high similarity. Is there a ...

I created a quiz with five essay questions. Regardless of which question is #4, that question will not show the text field.I have tried everything: different browsers, different computers (all Macs), cleared cache and cookies, and ensured the questio...

Help!My quizzes show up everywhere but on the home page. They are in the gradebook too. But I need to get them onto the home page.