I need to reset a post test, so I can take it again to complete my course. How do I do that or who do I contact?

I want to break my students into groups to do group work, and then have other groups critique their work?  What is the best way to do this?

Multiple faculty on Canvas are having issues uploading Files (please see attached screenshots). We've tried the following:different browser"incognito" modeclearing cachechecked that file sizes and storage limits haven't been reached

Hi!I´d like to switch my current account from free to admin, but cannot find how to do it. 

I failed my quiz on lesson 1 and wanted to know if I can take them again so I can move on to lesson 2

Hello. Can I request Instructure to add He/They and She/They to the pronouns list in the dropdown choices list, please? I have been asked by a student and a teacher. I am sure others would like the option. What are my next steps?  I have also told ou...

I sent an email to a group of students and their observers, but I forgot to click "Send an individual message to each recipient." Does this mean that every recipient can see who the other recipients are?

For canvas, I am unable to change my profile picture. It says selecting image and I am waiting for 20 minutes!

How do I enable students to see Files in Canvas.  It shows their view is disabled.  Must be a click somewhere to open? 

We run a K12 school that is both blended and completely online. I am hoping to source 5-10 curriculum providers that we can look into. We are looking for core subjects; math, science, social studies, and English language arts. The curriculum will nee...

We are updating our themes to represent a university logo change. We have a couple of different accounts within Canvas that we use to organize courses and training. We are wondering if we change an account theme, if it will override some of our sub-a...

Hi Sorry I have very minimal knowledge of Canvas.I have a parent that can not rest his password.Have successfully connected to the Sentral Parent Portal, then tried to login to Canvas Parent, using the same email and password as the Sentral Parent Po...

Hi everyone, I have a very large class of almost 500 students and I need to create 190 groups within a Group set for the assignment. I have been able to create the groups, but then I realized that Groups 151-190 disappear soon after opening the Group...

I have a published page for a space on campus I'm working on. I want to publish one version that has basics and a "coming soon" message, then work on developing the page. How can I publish one version, then edit an unpublished version of the same pag...

We are coming to the end of our agreement with CANVAS, this is happening in a few days (due to a change of direction in the way we deliver our courses). By regulations in Australia, we need to hold on to student assessments and data for at least 5 ye...

Does anyone know how to get a csv file for a course that contains the date of last activity or last login for each user? Right now I can get a csv with last page view through New Analytics, but not with last login/last activity. 

I am an instructor, and I would like to be able to hide certain courses that I am enrolled in from calendar view - meaning that I don't even want them to be available for selection. I am enrolled in a lot of courses that are sandboxes or other course...

I reopened the midterm exam in Canvas for one student, and now I can't see the scores of the others; what should I do?All the scores were deleted.

I need to make a multi-part quiz for students so that I can have data for the different sections of the quiz. I have done that by making four different quizzes for the different score entries. Is there a way to have the quiz auto-advance to the next ...

I have hundreds of students and dozens of teachers who have graduated or are no longer employed by our school district.  I'd like to know how other districts handle this.  Do you suspend the user account or do you delete the account entirely?  When I...

Hello,I am a student using Canvas, and it seems that I can't see all the links in the left panel. I have attached a screenshot coming from a quiz in my course, where they show us about the Syllabus link in the left panel. I don't see that at all. I h...

Hi there,Hope this email finds you well. My panopto is not working as there are few students in class have reported the issue and we also reported the issue to our lecturer as well. I just talked to IT help assistants, they refer us to talk to Canvas...

I have a student who was previously enrolled in the school, left and returned 2 years later. Their profile is there within Canvas but they are unable to log in. Logging in via Microsoft just throws them back to the log in page despite being sync'ed o...

After logging in on my MacBook to canvas, all of the content on dashboard, courses, inbox, etc is blocked nor does anything show up. However, on my windows laptop I have zero issues seeing all the content. What would be the issue?

I would like to get the thoughts of everyone that has been using Canvas for a while. How do you keep the Past enrollments cleaned up so there is not a long list for teachers/students. We are finishing Year 5 with Canvas and was wondering if there is ...