I have been trying to login for the past week and have been unable to. I have contacted my student help desk and it still doesnt fix it. Anyone know what to do.

  Wondering how it is possible for a student to REPLY to a discussion post AFTER the instructor has DELETED the post? Note the screenshot: I deleted a duplicate student post at 4:12 pm. But then another student REPLIED to the deleted post at 4:31 pm....

When I edit users I do not have a place to change their role.  Where can I do that?  If I want to change a former student to a teacher or change someone from a dean to a teacher where can I do that?  All the documentation says I can go to Admin, Peop...

Hi, I've created several tickets by emailing support@instructure.com but I never get a response to the ticket. Is there a better way to get support for an issue?

with all my courses, once i get to a quiz it keeps showing a red error "failed to fetch" no matter what device i use. please help

What are some best practices or solutions for promoting students from one class or course to the next while maintaining their records seamlessly, so we avoid having to upload their names and details repeatedly?

Hey, I’m encountering a frustrating issue with Canvas Classic Quizzes while using Respondus LockDown Browser, and I’d appreciate any insights or confirmed workarounds: Problem description: I use Classic Quizzes in Canvas, requiring Respondus LockDow...

How do I request a course? 

I am attempting to load a HTML code into my Canvas shell to create a Dissertation Calculator (completion generator) for my doctoral students. I am running into some formatting issues and believe it may be due to something blocking me from the IT side...

Recently my campus notified Canvas admins and teachers that there was a new system for manual section enrollment where we could download a csv template, create sections then upload the csv to sort students into the chosen sections. In my program, we ...

I need to batch move questions between item banks in New Quizzes the way we could in Classic Quizzes. Please prioritize this.

Hi. I am supporting a colleague who did marking based on the descriptors in speedgrader (Student 1, Student 2). When they deanonymised they found it impossible to link their comments to the students. According to them, the script corresponding to "St...

Where can I locate the lesson plan format in Canvas Materials/Resources?

This looks to be a bug.  In my 600 FCS class, I’ll enter a short text, but it is not saving.  Stopped working about 3 weeks ago.  Seems to be the only class where this is happening.  Help? 

I am looking to build a course for an advising unit on a university campus in which students engaged in an Honors Senior Project will have an advisor as their course teacher, but each student will have a different faculty mentor. Due to privacy issue...

My course has ended and my gradebook disappeared. All the columns are still there but no students, nor student artifacts. When I click Gradebook History, I can see student grades, but I cannot access any artifacts. How do I get my students' assignmen...

I am needing to get into my textbook but have to create an account. I have to be able to get into my allen email to do so. If the email is the one that you can acces throught the inbox tab in canvas I am not getting the activation code bbut otherwise...

How can I (an instructor) transfer all of my existing Canvas shells that belongs to one institute to another as I move to a new institute?

We sometimes have requests for evidence of completion of Tasks/ assignments aside from just the marks. However, since we have enabled the "build on last attempt" feature, Speedgrader displays the complete quiz on the first attempt and (if needed) dis...

I need to delete or unupload an assignment and upload another one.  

Virtual Machine Creation: I use both Hyper-V and VMware Workstation software on my Windows 11 Pro laptop, which has 8 GB of RAM. However, at the final stage, when I attempt to connect to the virtual machine, I receive the error message: 'Your machine...

User: TeacherRecently I use my laptop to use canvas, what I only can see is homepage. I want to see the announcement page, people and conversation page, I am attempting to open any specific page in a blank white page. I've tried troubleshooting by cl...