So far we have had only 1 complaint, but an instructor is receiving multiple emails from the Canvas inbox -- (In or From the Canvas inbox).   His email address appears multiple times in the "to" --  notifications are from <notifications@instructure.c...

Is this problem on my end or on my professor's end?

students need to be able to block/mute other students for online safety; especially when contacting a professor due to the sensitive nature of a topic could further create harm for the student. 

Do students receive emails whenever attendance is updated? If so, can it be stopped? We've received complaints that ALL students in the course are emailed whenever a change is made. Thanks!

If a student submitted a quiz in error, how can instructor unsubmit the attempt

Hi All. I have just been made an Admin within my organization (CEA CAPA International Education). In order to avoid that single faculty teaching courses might run the risk to not have the correct Grading Scale set in the Settings menu of their course...

This is the error when submitting a video recorded in Canvas for an assignment (screenshot included). The video was 2 mins long. I then attempted to record a 30 sec video with the same result. I attempted to upload a video recorded separately on anot...

Hi everyone, Just wondering if others are having trouble with using the external tool OneDrive in assignments?  It's always worked perfectly for me, and now this week, it's not loading the external tool.  I can't see it on my laptops, and the student...

Hello, I'm a lecturer.I had started to create all my content in the courses that my institution had created for this academic year. And today when I log in, my dashboard is empty, and no courses, nothing. all the xork done, disappeared; Does someone ...

Hi all, Since this morning, we have noticed a small UI update when Editing Assignments. The most obvious of these changes has been that made to the Submission Type box which previously listed all submission types in a single column but now appears to...

I have so many things to post that I honestly do not know where to start.Let's start with the fact that what is contained in this email is my opinion.My name is Sophie Ramati. I am a student at Pasadena City College ("PCC"). This is factual.Now let's...

My students have the option to record a video as a personal introduction for a discussion board post (they can also post using just text). However, when students do this, the only option in Speedgrader is to download the .mov or .mp4 file; there is n...

Have used Edpuzzle thru canvas for a few years, works great.  This school year, some kids cannot see the video, some can watch but not answer, and a few can do it correctly.  Not sure why the problem this year or how to fix it?

Why are users unenrolled from courses when past terms are no longer included in the sync?  If we do not include the previous year in our current sync, all users are removed from the previous school year SIS connected courses.  Teachers then can not v...

Hello, I seem to have an issue. I was messing with settings and turned off "High Contrast UI" to see what that looked like, and now my picture and that menu disappeared and now I can't access that side of canvas. How do I get that back?

Hello!I was hoping for some clarity on Display Name (aka preferred name) and where it will show in a Canvas course vs. some other name.  As far as I understand, Display Name shows inDiscussionsInbox (Conversations)AnnouncementsCommentsGroupsWhereas f...

When when when will there be a feature to export discussions? I see requests for the feature (literally DOZENS chiming in) from 2015 onward. Is this anywhere on the horizon?? PLEASE?

How do I do this for my Canvas course?

I need to restore a term. From the research I have done only Canvas can do that for me. This is Urgent, and needs to be resolved ASAP. 

How do I find the Stadio academic policies especially on Academic Writing and Integrity, Plagiarism, etc.?

I have already downloaded the Pronto app and I am able to see my study groups there.However, I cannot find the Pronto in Canvas. I also logged back into Canvas,but it still doesn’t show up.if there is something I need to do to activate it in Canvas?T...

Hi!I am a new Canvas user and I am looking for a more streamlined way to access Speed grader via my dashboard for grading assignments.Currently, the only way to access speed grader is the specific module and clicking on the assignment.Is there a widg...