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The latest questions and discussions about Canvas LMS. Ask a question, start a discussion, contribute to the global Instructure Community

I had to complete volunteer training so went through the registration process. A new account was created for me and I was asked if I wanted to merge the new with my regular account that shows all my kids' courses but no merge happened. I can see the ...

(Community Novice)
Canvas Question Forum
Solution Posted: 10-23-2023 View Solution
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Student pairing code invalis error is thrown while trying to sign up as parent 

(Community Member)
Canvas Question Forum
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Hi --  Short version:  I made an error assigning a discussion.  Students had already posted, which I didn't realize when I deleted it.  Can I get their posts back?   Longer version:  I have two sections of one class crosslisted.  Each week, I assign ...

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-22-2023 View Solution
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When I let students see their correct responses, only once, after they have completed the exam, is there a way to check which students have reviewed their  wrong answers the same way you can see who is taking an exam via the "Moderate" option? I only...

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-24-2023 View Solution
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I figured out that to add JavaScript code to the theme editor I had to copy/paste the code into a notepad and save it as a file with .js at the end and upload it. I currently have this JavaScript file uploaded to the theme editor to hide the navigati...

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-22-2023 View Solution
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Hello:In past semesters, I have always seen a phone help line listed on the left side under the Help button. I do not see this currently.Is there still a live help line faculty can call for Canvas support live help?

(Community Member)
Canvas Question Forum
Solution Posted: 10-22-2023 View Solution
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I want to hide grades so that I can grade the entire class. But when I do so, and start using the rubric, that rubric, and the comments in it are visible to students, and I am immediately besieged with comments / questions even before I've finished g...

(Community Participant)
Canvas Question Forum
Solution Posted: 11-05-2023 View Solution
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The included videoplayer of Canvas automatically selects the lowest preset and doesnt support for shortcuts, like spacebar for play/pause and speed up/slow down. I would like to there be a general settings page or that embedded videos auto play at th...

(Community Member)
Canvas Question Forum
Solution Posted: 10-22-2023 View Solution
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I accidentally dropped a class offered by my school and it won't let me re-enroll in it or complete any assignments. How do I re-enroll if I clicked the wrong button when simply trying to "View the Course Calendar". Please help.

(Community Novice)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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I have found access to past courses but there is a class that I took and completed but I don't see it on the list. Is there any way I can gain access to that course again somehow?

(Community Novice)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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I have many items in my gradebook, so I have to scroll horizontally in the grades window to get to all of the assignments. If I'm way on the right side of the gradebook and quickly scroll left to the far edge of the window, I'm kicked out of the grad...

(Community Member)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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It would be great if when using the "Copy to..." function the item being copied would be unpublished when it is populated in the new course. I have same courses but different start dates and when I copy something from one course to another it will po...

(Community Novice)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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Canvas - As their instructor, how can I have a student's view of all the work they posted? She said she attached I file but I can't see it.

(Community Member)
Canvas Question Forum
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A published practice quiz is missing from the Canvas Gradebook — there is not a column for it. It is in the list of quizzes under Quizzes, but is absent in the Gradebook. How do I get it to appear in the Gradebook?

(Community Member)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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Hello,I am hosting Canvas LMS packaged by Bitname in Azure.I would like to use SSO with Entra ID.My problem is that Canvas gives me a redirect URL that starts with http and not https.Canvas shows me this redirect URL to enter in the application in Az...

(Community Member)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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My school uses an online student planner and my classes start in a few days but it doesn't tell me what time they are.

(Community Novice)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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There are no closed captions for videos recorded in Canvas using the Media Recorder on the RCE, therefore I would like to disable the recorder so teachers will only use links to the captioned videos they create outside of Canvas. I would like to disa...

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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Is there a log someplace that tells me when an instructor published a course?

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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Hello! My university has self-paced courses where each student begins at different times and completes all their coursework within a set timeframe. Instructors monitor their students’ progress throughout the course to ensure they’re staying on top of...

(Community Participant)
Canvas Question Forum
Solution Posted: 10-21-2023 View Solution
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This one is tricky. In a particular course, students have to complete four assignments between October and April. The catch is that different students complete different ones based on their rotation. We are trying to find an automated way to see who ...

(Community Explorer)
Canvas Question Forum
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how do i  link an app (that doesn't require sign in) in assignments?

(Community Novice)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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Can someone please post step by step instructions on how to sign-up for the one day annual refresher course for CPI. I'm new to Canvas and am a bit lost when it comes to navigating the system. Thanks a bunch,-Robert Morrison

(Community Novice)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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where do i find the due dates and descriptions of all my assignments please?

(Community Novice)
Canvas Question Forum
Solution Posted: 10-20-2023 View Solution
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Has anyone ever had the issue of generating an ePub but all the page content is missing/blank? I regenerated a course to ePub today. Original version was fine. New version is blank.

(Community Explorer)
Canvas Question Forum
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I suspect this is counter-productive, but is there a way to lock modules in the blueprint so that the receiving faculty can not delete them? Meaning, after building classes from the blueprint, we do not want faculty deleting modules. If the original ...

(Community Participant)
Canvas Question Forum
Solution Posted: 10-19-2023 View Solution
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We have a pretty big situation. Many of our vendor items allow students to revisit them and sometimes resubmit them. However, even if the first attempt is submitted well within the due date, if they revisit and submit again it will be marked late. Th...

(Community Member)
Canvas Question Forum
Solution Posted: 10-19-2023 View Solution
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Colleagues, Perhaps we are not understanding this correctly. We have individuals whom we would like to have a custom account role with special permissions. So, we create that "role" under Account Roles. Great. But we cannot find where to actually app...

(Community Explorer)
Canvas Question Forum
Solution Posted: 10-19-2023 View Solution
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Context: I'm a 9-12 social studies teacher of students with a wide variety of needs.With Classic quizzes and currently with assignments, when we excuse a student, they cannot submit work or even take the quiz.However, with new quizzes, my students wh...

(Community Member)
Canvas Question Forum
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Role:  StudentI'm requesting instructions detailing how to record a video using Canvas, and then upload the video as part of an assignment.Thanks for your help.  

(Community Novice)
Canvas Question Forum
Solution Posted: 10-19-2023 View Solution
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How do I hide the grades/comments of just a few students. I have 2 students who plagiarized. I wrote lots of feedback on their papers before I caught it, so I don't want to delete that. I have not given them actual grades. How do I post the rest of t...

(Community Explorer)
Canvas Question Forum
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