Good morning Community, I was presented with a question this morning that I’m not entirely sure how to answer. I searched the community but didn’t find this issue addressed anywhere, and the instructor guide didn’t shed any light either. Here’s the g...

Hello,Thank you for always helping us out. I work in user support for Canvas LMS and serve as a sub-account administrator. We often receive inquiries from students saying, “I thought I submitted my assignment, but it turns out I didn’t.” When we rece...

Can anyone tell me how to attach a Rubric to as assignment or Quiz (single essay question) when Canvas refuses to see the Rubric that is already in the course? It also keeps telling me the Rubric is a draft, but there is no option to finish it, save ...

I am the principal and we just engaged with a school for some On Demand courses who uses Canvas.  We provide students with an iPad and now the school parter is saying that videos in Canvas are not compatible with iPads.  Here is the error my students...

I've never experienced this before.  I have used speed grader to grade 30 out of 70 of a particular assignment. It will not let me go any further. It won't load the next student and then it tells me the page is not loading and asked me if I want to w...

What is the replacement video as of 12/25 for: https://community.canvaslms.com/t5/Video-Guide/Groups-Overview-Students/ta-p/384356   Thank you,   Carole Francis

As a teacher, is there a way to change the precision in Canvas. I saw that it rounds off the hundredthousandths place 0.00014= 0.0001. Is there a way to change this setting? When I do Canvas as SJCC the numerical answers get an extra decimal place. 0...

Is there a way for Professors to calculate class average scores (semester totals) without doing this manually? Manual calculations are OK for small classes, but when you have a large class, this method becomes a challenge and I question the accuracy ...

My students cannot submit their APA 7th edition paper because of a Turnitin Error. It states "Sorry, we could not process your request. Turnitin assignment could not be created. Date_post - post date must be after start date." I'm not sure as to what...

​Is there a setting in Canvas that opens up more/less for parental access?    I saw a parent account this weekend where they could see only 'Assignments' for some courses, but 'Assignments' and 'Front Page' for others.    Does the parent h...

Could anyone confirm please either Sandbox Canvas Instance have Ignite-AI enabled or not? If enabled, how to get it.  

Is there a way that I can see which grades I've left comments for in the gradebook, without having to open the sidebar?I'd like to be able look at my full gradebook and see - without clicking on individual grades one at a time - which grades have a c...

The module remains locked only given 3 attempts 30 minutes but did not pass what I do now since I can't get to the other pre-requisites. It is for drivers Ed took the test in module 4.9 but failed.Cannot reach 5.1 what do I do.

How could we retrieve auto-saved responses from our discussion post? 

I have a student who uploaded a PDF file which contains several textboxes using the Canvas DocViewer Annotation tool. I can't confirm if the annotations were made before or after the assignment due date. Is there a way to view the timestamps of when ...

If one group of students is given an assignment, does it automatically show up in their "assignments due" list?  I made a module and added an assignment into it that is only for one small group of students in the class. When I go to Student View, the...

How do I change Open, Close & Due Dates in a course using one process?

I accidentally imported "copy a Canvas course" & imported the entire course. Is there a way to undo that import so I will not have duplicate everything?

We are in the early stages of exploring Canvas LMS and see that the test environment refreshes to mimic the production environment on a monthly basis. Has anyone explored the possibility of pausing the monthly refresh in the situation that an extensi...

Hi. My name is Jade Champagne. Ms. Wells is allowing me to message through her portal. I am the CTE Instructional Coach for LPSD and we are experiencing a few issues and have additional questions. We have reached out to our contact for our District (...