How do you carry out deletion of student accounts from your Canvas? Because of GDPR regulations we cannot let data of students stay in Canvas after students have graduated 

Hi: I am sending my class an announcement. I would like to embed a link to a questionnaire that I developed in google. When I insert the link it does not seem to work.

Hi, One of my students is receiving duplicate 'Push Notifications'. Is there a fix to this?

I am trying to add students to my course. However, "Student" is not listed as one of the roles in the add users window (see attached image). Does anyone know how to add the "Student" role to the options?Thanks!

When my course was copied from a previous term the course summary from that term followed. How do I delete the old course summary on my front page? 

Some grades have a ! next to them. What does this mean?

Hi IDs!My fellow ID,  @jenny_hopf ‌, and I have been going back and forth on design principles regarding videos. On the one side, you can put multiple videos on one page, and, on the other side, each video could get their own page. We see downsides a...

Hi,My university currently does placement in our math classes with a commercial program. It has the advantage that it is online (so students not near our campus can take the placement test virtually). However we are considering giving our own in hous...

Is anyone else seeing this? When attempting to create an Office 365 Collaboration, a "your session has expired" error occurs. I have filed Case 04930126 with Instructure to see if they can identify the cause.Steps to reproduce:In a Canvas course, cli...

Is there any way to set an automatic reply in Canvas Inbox? Which would then be sent to any and every individual student sending a message: either until the reply is turned off, or for a specified time period? Like with email and out of office / out ...

Hello there,I've had some complaints from students that they're not receiving announcement notification e-mails, and on further investigation, it would appear that their e-mail address has not been confirmed and they never fully registered.The proble...

Good Morning AllI'm hearing some trouble with our faculty using Chrome browser and Outlook through O365 to reply to messages received from students from Canvas.  The reply will not send just seems to load and load and fail.We recently moved to O365 a...

How do you add a signature line to email in canvas?  

How do I have canvas automatically sync unsubmitted assignments as missing in my grade book?I have canvas automatically update my grades ever day at 7, which is just the box to check, but i would like canvas to put "missing" in my grade book for the ...

I've gone to a lot of effort to design visually appealing homepages for my students that help link them out to different areas in the modules. Unfortunately when they view them on their chromebooks the resolution or screen size must be different beca...

Hello, I was wondering if there is a setting I am just missing/over looking that allows me to change the week start for my calendar to Monday. Every other calendar I use the week starts on Monday so I occasionally overlook the fact the week starts on...

Hi,I am just starting with Canvas so sorry if what I ask is very basic, but I have followed instructions in the manual, not working and it is driving me mad:I want that the frontpage/landing page of my course is a page in which I will create a index/...

I want to gather feedback from learners about one of our eLearnings so have set up an ungraded survey. I assumed I would be able to add this to a Mastery Path which we haven't used before, and then discovered that as it's an ungraded survey, this isn...

I know how to mute/hide an assignment. Would either method hide annotations made in speedgrader, comments left in a rubric, or comments left in the comment box? 

I know that Canvas has Mastery Paths, but what if I have a group of students on IEPs, for example, to whom I know I just need to give a simplified or shorter version of an assignment, or include simplified instructions etc...?I don't necessarily need...

Is there a way that student's can see the other student's in the class email addresses so they can connect with each other?  I know I have access to that but am not sure if the student's can see each other's email addresses...Thanks!Stephanie

We currently use username (jdoe) as login ID but for the purposes of changing our authentication method might need to change to email address (jdoe@xxxxxx.edu).  What are the implications of doing so?  Would we be creating entirely new users (they wo...

Hello All,We've been using Canvas for not quite a year. Many of our teachers are using a page as a front landing page and linking from there. In the past few months, I have had a handful of teachers tell me their images have randomly resized themselv...

I am curious to have data to know which students actually access a particular file.  In specific, I am curious who actually reads the directions sheet to my writing project assignments.  Is there a way for me to generate a report on something such as...