On my school districts network I can't log in to the university of Cincinnati canvas page. I keep getting an error message that says please verify username or password and try again. I am for sure using the correct name and password. I have even rese...

I upgraded to the new macOS Sequoia Version 15, and now none of my course content loads. I tried clearing web data, ensuring website tracking and hide IP address were unchecked, but nothing worked. My Safari version is 18, which Canvas said it's supp...

STUDENT TROUBLESHOOTING Most of the time, Students have a browser issue, are not logged in correctly, or have not linked their Google account to Canvas correctly. Step 1 - Verify that the Student’s Chrome Allows Third Party Cookies. If you’re not sur...

A disgruntled teacher when through and deleted a bunch of stuff from a bunch of courses. I need to be able to answer this question, and seemingly cannot due to inadequate Canvas logging.    "What did a faculty person delete, from where, and when"? If...

I am my school's Canvas admin.  I allowed my teachers this year to use the cross listing as a feature in order to save them time.  However, when I run the grade export at the account level, the CSV grade export which is generated from Canvas is showi...

We have a 25 question evaluation quiz. We want to run a report that shows which questions the student got wrong and then run that report through an external process to generate an email instructing the student to review the course modules related to ...

New Canvas School Here - k-12 secondary.   We have three divisions, lower, middle and upper.  I want to find a way to show teachers what other major assessments are being planned for any given day, so we can avoid overtaxing students unnecessarily.  ...

Is it possible to include students' email in the csv file output from the gradebook?  Is there any way to output a CSV file that includes students' names, SIS IDs, Login IDs, and emails? Thank you very much."

Is there a way to print my quizzes and feedback so i can have a record of them and go over my mistakes and find out what page they are on?

Hello, I think it would be helpful for there to be a "Mark As Read" button on the Canvas Notifications email when there is a discussion post. I usually read all of the posts there and then later see in Canvas that I have multiple unread posts only to...

I am unable to pair my student. Have reported multiple times vide complaint numbers:11177189110596771069910210691942 Would appreciate if someone at Canvas can look into my account and fix it. Thanks!

I teach a course that is co-taught by 5 teachers with 130 students total. We have divided our students into sections, so they remain in the larger class but also have a section assigned to them. I would love to see ONLY my section of students on my g...

Hi. About a couple of weeks ago, along with some patching that went on in Canvas, the ability to include carriage returns in the Assignment Comment library - seems to no longer exist. Specifically, when I create this as a comment, and save it in the ...

I created a rubric at one school where I work, and I would like to use that rubric at another school where I also work. Is there a way to copy a rubric so that I can use it at another school? I understand how to copy rubrics among courses at a single...

I have badges in Attendance that I need to delete. When I click on "Manage badges," none of the badges that are there. How do I delete them?

Is there a way to mark "all entries" as "Read" in threaded discussions? For graded discussions, I use the "Speed Grader" interface (with a rubric). After I grade all the entries, I need to go back to the Discussions and "read" the entries so Canvas m...

I tried on three browsers: Chrome, Safari and Firefox; disabled ad blocks and tried again, enabled University Cisco VPN and retried but to no avail. Every time I try reloading,  it says:Service is currently unavailable. Try again later.No idea why th...

How can I quickly see (as an admin) which outcomes are sub-account and which are course-level? Sometimes instructors incorrectly copy courses from previous terms and end up creating course-level outcomes by mistake.

Situation: We sync our grades from Canvas to FACTS/RenWeb. For various reasons, we have to put holds on student accounts. Traditionally, what we've been able to do with FACTS, is withhold their grades from them until they fix the hold on their accoun...

When I click on "Published Courses" I see there is subtext for the course titles that I would like to change but am not sure how. (Example in screenshot - I'd like to remove "CHAZ".) Thank you!

Hi There I am testing a new course that has fake students in there and i have divided them into 4 sections. Our trainers need to observe our apprentices, on-the-job and then submit their PDF observations into each students file. I saw through the com...

Hey, I am in a drawing class, and we are meant to submit images in jpeg for our assignment, and for two assignments now it has been failing when I try to submit, how do I fix it or what is too big or small that I can't submit it. 

Hello. For years, I've done an assignment that asks students to annotate a document in Microsoft Word using Word comments (e.g., Insert -> Comment). The comments appear in balloons to the right of the text.  Until recently, those comments appeared on...

Over the last few years students have told me about the fact that they can view the 6 summary statistics (Mean, Median, Upper Quartile, Lower Quartile, Max, and Min) for their assignments. I know that on the teacher end I can find the min, max, and a...

Why is the comment section in Speed grader getting worse? When grading I add all my comments on the side. I also save these comments. This year all my comments have no structure, they lost all spaces and paragraphs. Please fix this issue. The comment...