Known Issues

Engineers are currently investigating the issue. Description When grading scheme is in use as default for a course or account, it cannot be archived. The greyed out archive icon reads as “You can'...

Engineers are currently investigating the issue. Description When any language pack outside of english is used the Edit page of the Assignments, New Quizzes, Discussions, Announcements and Classic...

Engineers are currently investigating the issue. Description Android users are encountering an ‘Unexpected Error’ when creating support requests within the Teacher app. Expected Behavior They sh...

Engineers are currently investigating the issue. Description With assignment enhancements enabled, students who have no remaining attempts see a “Submit Assignment” button when viewing assignment ...

Engineers are currently investigating the issue. Description Cannot edit blueprint locked discussion Expected Behavior Should be able to edit blueprint locked discussion Workaround No workarou...

Engineers are currently investigating the issue. Description When viewing discussion replies in the in-context view in speedgrader, the submitted time stamp does not change to match the reply bein...

Engineers are currently investigating the issue. Description When a teacher is grading a Discussion that is using Graded Checkpoints and has Display As Grade set to Complete/Incomplete, in Speedgr...

Engineers are currently investigating the issue. Description If an instance has graded checkpoints disabled at the root account, but enabled on a nested sub-account (must be two accounts deep,) an...

Engineers are currently investigating the issue. Description Custom gradebook status colors don’t apply to checkpoint discussions. Expected Behavior The custom status color should apply. Worka...

Published: 05-30-2025

Engineers are currently investigating the issue. Description Attendance report not generating. Expected Behavior Attendance report should be generating. Workaround No workaround exists at this...

Published: 05-30-2025

This case was unable to be reproduced. If behavior persists, please submit a new support case. Description Roll Call Attendance is not syncing grades to the gradebook. It also does not generate th...

Published: 05-30-2025

Engineers are currently investigating the issue. Description When a user clicks on a classic quiz from the modules or assignments page, the classic quiz page view is counted twice. Expected Beha...

Published: 05-27-2025

Engineers are currently investigating the issue. Description When you have a New Quiz with One Question At A Time enabled and backtracking NOT allowed, Text Block type questions will not allow stu...

Published: 05-27-2025

Engineers are currently investigating the issue. Description In the Rich Content Editor (RCE), the default color options for text do not consistently meet WCAG 2.1 AA contrast requirements (4.5:1)...

Published: 05-20-2025

Engineers are currently investigating the issue. Description When using NVDA or JAWS screen readers on Chrome, the sub-menu options expanded from kebab menu to the right of individual quizzes are...

Published: 05-20-2025

Engineers are currently investigating the issue. Description RCE media uploads still utilizing an older embed format where the media is added as a link with the instructure_file_link instructure_...

Published: 05-20-2025

This behavior has been resolved and deployed to the production environment as of 5/29/25. Description Embedded or attached media recordings do not play on iOS Canvas Student and Teacher App. Exp...

Published: 05-20-2025

Engineers are currently investigating the issue. Description When a stimulus item in an Item Bank is used to asses students, the stimulus is not able to be edited from the Item Bank. Expected B...

Published: 05-14-2025

This behavior has been resolved as of 5/29/25. Description Some links in some product guides in the Instructure Community are incorrect and result in a "page not found" error message. This is due t...

Published: 05-14-2025

Engineers are currently investigating the issue. Description When a user adds a file to a module in a blueprint course, then replaces the file and syncs the change to associated courses twice (rep...

Known Issues

Known Issues

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[OPEN] Unable to archive grading schemes when being used as default in any course.

[OPEN] language packs are not being consistently applied on the Edit pages

[OPEN] [Android] Teacher |"Unexpected Error" when creating a ticket from the report a problem menu

[OPEN] Submit assignment button appears active to students with no attempts remaining

[OPEN] Cannot edit blueprint locked discussion

[OPEN] Checkpoint Discussions Replies should show correct submitted date

[OPEN] Setting both discussion checkpoints to Complete in Speedgrader shows current grade as Incomplete

[OPEN] Graded checkpoint discussions within nested sub-accounts do not appear in calendar

[OPEN] Custom Gradebook Statuses colors don't apply to Checkpoint discussions

[OPEN] Attendance Report not generating

Attendance not passing grades over to the gradebook

[OPEN] Duplicate assets due to redirects

[OPEN] New Quizzes do not allow students to the next question after a Text Block question when Backtracking is disabled

[OPEN] Default colors in the RCE color picker do not meet contrast requirements

[OPEN] [a11y] Quiz index sub-menu options are not identified by NVDA or JAWS on Chrome

[OPEN] RCE media uploads with older format and media_comment_maybe id are not playing

Teacher/Student | Users are unable to play media recording submissions

[OPEN] Stimulus in Item Banks cannot be edited once they are used in a quiz

Some links in product guide articles are broken and lead to "page not found" error messages

[OPEN] Replacing and syncing file in blueprint course twice deletes associated module item

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Known Issues

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