Canvas Admin Discussions

Canvas Admin questions and discussion forum

A wish-list item, if you will: As not every institution's model follows the norm (mine is asynchronous with rolling enrollment), it would be nice to enable/configure lazy loading down to individual assets on a content page in a module. I experience b...

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Our Canvas / ITS group will no longer be providing support for SCORM packages. We currently use 27 courses provided as SCORM packages from a third party. Has anyone run into this issue? Have you worked out a different way to get your content from the...

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CAN SOMEONE PLEASE HELP ME RESET MY LOGIN FOR THIS STUPID CANVAS ACCOUNT IM ABOUT TO GET MAD BRO THEY NEED TO FIX THEY STUFF BECAUSE WHY CANT I RESET MY PASSWORD AND NOT SENDING ME AN EMAIL TO DO SO 

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What are the risks associated with creating a custom role where the role has permissions to "only" access the Analytics Hub and then granting access to Administrators at the Provost level.Are there Higher Education institutions that have granted such...

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Has anyone used any of the freely available online Word to QTI file conversion tools?  http://ec2-34-207-154-191.compute-1.amazonaws.com/ (San Diego State University)https://utility.lsts.edu.vn/convert-quiz (found in Canvas Community)https://site.nyi...

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It seems like when uploading an SIS data import of our users.csv, even though I have changed all the users email addresses, they are not changed when I look at the UI. I have ensured Override UI changes is selected, but still no go. There are no erro...

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We routinely run into situations where a student has received an incomplete, but is allowed to complete the course after the semester has ended. I would like to know how to open up the course for just one student after the term has ended. Is this eve...

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When Turnitin is enabled in Canvas, the Plagiarism Review option should typically appear when creating an assignment (see this example https://teaching.pitt.edu/resources/how-to-use-the-turnitin-plagiarism-framework-in-canvas/). However, for some rea...

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I had a student report that some of their assignments on the grade page/to-do list appeared greyed out and didn't link to their assignment page (see attached image). After impersonating other students in the class, it appears that they also have this...

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Hello, I am looking for a way to pull a report that shows all student submission with a timestamp by course on a particular day. 

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If our contract is for 300 users, is that for 300 enrolled students and instructors, or 300 active students and instructors at any one time?

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I received a call from a professor today regarding an issue with not receiving notifications from Canvas. After reviewing his notification settings, I confirmed they were correctly configured to send alerts; however, he is still not receiving them. A...

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Hello.  Is there a way to align Course Learning Outcomes (CLOs) with Institutional Learning Outcomes (ILOs) in Canvas? Background: We do not currently use the native Canvas "Outcomes" tool (either at the account or course level) to put our CLOs or IL...

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I would like to know if it is possible to set the start and end dates of a section when creating it and assigning students and an instructor so that, on the first day of the course, the instructor automatically receives an email with the list of enro...

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I was trying to sent an assignment as an editable Google Doc for students so that it made a copy for each student. However, some logged in before the document was completely updated and now they are missing information on thier assignment. How can I ...

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Every time I try to upload an assignment in my Canvas web account, I keep getting this error message. I have tried BOTH the drag and drop feature directly from my files AND the "Choose a File to Upload" option. Both give me this error. This has happe...

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I'm wondering if anyone has any ideas here.  We have an open case with Canvas Support, but have not received any communication from them.  A week ago, we archived our last 2 years of courses.  We moved the courses to an archived term and deleted the ...

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I have been asked to update a site reference within the course.  Is there a Canvas tool that would assist in the search rather than looking through each page?  

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Hello,  I have a group that wants to view only their athletes grades in Canvas. I was trying to create a role in Canvas, which can only view students' grades. I was trying to base it off of the Observer and student role, but nothing is working. They ...

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Hi. this Mahgol Alavi. I enrolled 5c class but I can not see on canvas! please help me.My student#900535141

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I currently have teachers voicing that they have some students that are not able to see a certain assignment within a Module. I do not have a specific example as the assignment does eventually appear for the student. The assignments are published, th...

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Hello there, I have a few quizzes that, have incomplete grading notes that our contract markers rely on for marking. Is there any way grading notes can be added to an already published quiz with students still completing the course? I see that there ...

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Hello, Everyone! I am relatively new to being a Canvas administrator, and I have an instructor who would like to add rubrics to their quizzes/exams. They want to add a rubric to a 10-question/20-point multiple-choice quiz. Would there be any benefit ...

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Does anyone have any recommendations on how to format the works cited or reference lists in the textbox within Canvas for an assignment? I have lost points on almost every assignment because the professors find something wrong with the view they see....

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We are trying to access the quiz logs for our students. I noticed that when we review a quiz in speedgrader the quiz does not have a Quiz Logs button available to us to check those logs. Reading some of your documentation, I understand that this need...

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I need to confirm the date and time when a student first clicked to access a Quiz. I would also like to do this for every other Assignment for a particular student. How do I do that? 

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Every time I do an assignment I try to leave the assignment and save my data, but I can't. Every time I leave, it makes me start all over again. Canvas people, PLEASE MAKE IT TO WHERE I CAN LEAVE AN ASSIGNMENT AND NOT LOSE ALL MY PROGRESS. Thank you ...

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We had Nearpod LTI setup in Canvas LMS year ago. Recently a user reported some modules with Nearpod content returns a message "Information > This code or link is no longer valid > OK". After clicking OK, it returns an error "error "Nearpod.com refuse...

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Hello, I'm working on a process to remove courses/sections that have already been deleted in Jenzabar but are still present in Canvas. When I run the process, I have the courses files and the sections file with a "deleted" status for the courses/sect...

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We are just beginning the implementation phases of Canvas LMS. We uploaded standards from CCSS, NGSS, and our state department of education. The standards have imported in an odd sort order... something like:third gradesecond gradefifth gradefirst gr...

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