HiI am hoping someone might be able to share how they handle closing staff accounts when they leave? My initial testing, and feedback from support, indicates that if you remove a staff account it would also remove all associated annotations, feedback...

Howdy admins!We recently had a bit of a cleanup as a result of a small quirk with Canvas Commons, and a recent discussion in the APAC‌ community solidified that a couple of ideas I have, may be relevant for a wider audience. I thought as admins, some...

Hi guys, I put in a ticket for this but it's taken forever to get back to me and I've had to reset about 50-100 passwords manually today. It's getting old. We are a third party offering a course through Canvas and we have teachers across Texas self-r...

I need to design a space where Heads of Department can upload compliance documents like Registrations, Evaluations and work samples.I'm really not sure where to start. Presently we are using Moodle and staff can upload their documents in to the relev...

Hi, I'm new here and I was wondering if there is an automated script that will help me setup canvas using the Production Start guide.

Hi - I saw one thread on this in regards to resetting every student's password via SIS import but this has not worked for me. Is there a way to bulk reset every students' password?Thank you!Matt

Is anyone hosting the UDOIT LTI or another LTI with Heroku? I wanted to know which package you are using and why you choose that package.Thanks

Is there an easy way to copy a Module into all courses in a subaccount? The courses already have their own content, I just need this module added into every course.

To provide engagement, direction, and motivation, I use Camtasia to build surveys and even some low point value quizzes inside of course lectures. These are implemented using SCORM. However, because SCORM only allows this to come in as an assignment,...

I am trying to figure how to (or if it's even possible) override the default in one class in which manually enrolled students must "accept invitation" before being enrolled in a course.  Currently our courses pull from our SIS system to create course...

I just realized this can't be done, if you think that would be intuitive as well, take a second to vote on the feature request https://community.canvaslms.com/ideas/9264-add-course-image-from-course-files 

I just finished a support request claiming one of the LTI Apps installed in our root account was broken - in fact, what was broken was that the instructor had installed a second version of the LTI into their course - I'm assuming they didn't know the...

Hi Admins,I am at a k12 county, we are heading into our second year using Canvas.Last year we had 45 terms created and this year we had another 45 terms created. Is there anything wrong with consolidating these into one term using csv import?Will cha...

Is there a way to search using a Section's SIS ID? I'm getting an error message from a SIS upload that states "course section is not a valid section." Due to some cross listing and other troubleshooting I seem to have misplaced a section. 

Good morning!One of my teachers created a quiz, but forgot to add the due date/open time before publishing.  She unpublished it, and tried to add the due date information, but Canvas will not let her save.  She clicks the "Save" button, and absolutel...

Hi,   We are starting to set up Canvas for our District and would like to know if there is a list of establish Extensions and Apps I should be installing on our google domain. We are a mixed environment with PC, Macs, Ipads, ChromeBooks and ChromeBox...

I've been experimenting with the Alexa and Canvas connection.  I have it set up and am connected, but there are not a lot of commands that work besides these:Alexa, open CanvasWhat do I have today?Do I have any missing assignments?List gradesI am als...

Am I losing my mind, or did the Publish/Unpublish button on a course home page change twice recently?  After the 7/15 production update there was a toggle that replaced the previous Publish/Unpublish buttons.  This change was also mentioned by  @kbla...

Hi everyone,I am a new Canvas administrator for a higher ed community college where we have been integrating / migrating for the past year. We currently manage all our online and hybrid courses in our main account, which is where everything is kept. ...

Is there a link that lists any updates that were revealed at InstructureCon?  I would like to be able to share these with my faculty at our orientation to start the school year.

We are new to Canvas and new to Tier 1 support. At our institution we have quite a lot of international students as well as two official languages (English and French). Is Canvas Tier 1 support only provided in English or are there other language opt...

I have been working with a vendor who says that their product integrates with Canvas. They have been unable to provide me with any explanation of how the integration works, except to keep insisting it would “add a link to the student’s main page” in ...

Hello to all,I'm not sure if this is the right community to ask this question. Anyway, I'm trying to apply a customize course template to many courses for a total 12 schools/instances (each instance is unique). Is there a way that will allow us to us...

I did some research, and I now understand that instructor replies to student messages are stored on the Student's inbox, rather than the Instructor's sent items. (I know they are "conversations," but this is endlessly confusing to both our faculty an...

All,Is anyone using ADFS as a back end for SAML sign on? We've recently encountered an issue with signing certificates wherein prior to ADFSs signing certificate expiring, it adds a new certificate as a primary and rotates the current (soon to expire...