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What is Chat?

What is Chat?

The Chat tool in Canvas allows students and teachers to interact in real time.


  • The Chat tool must be enabled for your institution before it can be used in Canvas courses. If you are an admin, contact your Customer Success Manager for assistance.
  • When Chat is enabled at the account level, it is enabled by default in all courses within the account.
  • Chat is not available when masquerading.
  • Safari 13.1 contains an update that may cause issues with chat alerts. You can avoid errors with files and images by disabling cross-site tracking prevention in Safari when using Canvas.

View Course Chat

Chat is a course tool that is available to all students in the course. Chats cannot be limited to specific students.

Instructors can use the chat tool to allow students to contact them when online, create virtual office hours, conduct group discussions or study sessions.

All users in the course can also access the chat history.

Note: Students cannot delete chat comments.

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