How do I set up multi-factor authentication for my user account?

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Your institution may enable multi-factor authentication for your user account. Multi-factor authentication adds security to your account by verifying you are the user accessing your account. Multi-factor authentication may be optional or required.

You must have a mobile device to set up multi-factor authentication for your user account. Your device must be able to send text (SMS) messages, or if you have a smartphone, you can download the Google Authenticator app for iPhone or Android.

Note: This lesson shows how to set up multi-factor authentication if it is an optional setting in your user account. However, if multi-factor authentication is required by your institution, you will be shown the multi-factor authentication page directly after you log in to Canvas.

00:07: How do I set up multi-factor authentication for my user account? 00:12: In global navigation, click the account link then click the settings 00:16: link. 00:18: Click the setup, multi-factor, authentication button. 00:22: To verify multi-factor authentication, a time-based one-time, password 00:26: totp authenticator app on iPhone or 00:30: Android X Google. 00:32: Authenticator Microsoft, authenticator authy. 00:36: Download the app for your device. 00:40: Use the app to scan and generate the Q R code, enter the code 00:44: in the verification code field. If you want multi-factor 00:48: authentication to remember the computer you are using to log into canvas, click 00:52: the remember this computer checkbox. Click the verify 00:56: button. 00:58: To verify multi-factor authentication via text message. 01:01: Enter your phone number and select your carrier. 01:04: This is the number where your multi-factor verification code will be sent 01:10: What to set up your new phone number or selected, an existing phone number. 01:13: Click the send button, your mobile device will receive a verification code, 01:18: enter the code in the verification, code field, click 01:23: the verify button. 01:25: Once multi-factor authentication is enabled, your user settings page, May 01:29: display additional options to manage your Authentication. 01:33: You can choose to create multi-factor, authentication codes to use as backup 01:37: in case your authentication device is not available. 01:39: This option is available to all users with multi-factor 01:43: Authentication. 01:45: If multi-factor authentication is optional for your account, you can also 01:49: choose to reconfigure authentication or disable Authentication. 01:54: This guide covered how to set up multi-factor authentication for my user account.

Open User Settings

In Global Navigation, click the Account link [1], then click the Settings link [2].

Set Up Multi-Factor Authentication

Click the Set Up Multi-Factor Authentication button.

Verify via Authenticator App

To verify multi-factor authentication  a time-based one-time password (TOTP) authenticator app on iPhone or Android (ex: Google Authenticator, Microsoft Authenticator, Authy), download the app for your device.

Use the app to scan and generate the QR code [1]. Enter the code in the Verification Code field [2].

If you want multi-factor authentication to remember the computer you are using to log in to Canvas, click the Remember this computer checkbox [3].

Click the Verify button [4].

Verify via Text Message

To verify multi-factor authentication via text message, enter your phone number [1] and select your carrier [2].  This is the number where your multi-factor verification code will be sent.

Once you have set up your new phone number, or selected an existing phone number, click the Send button [3]. Your mobile device will receive a verification code. Enter the code in the Verification Code field [4].

If you want multi-factor authentication to remember the computer you are using to log in to Canvas, click the Remember this computer checkbox [5].

Click the Verify button [6].

Manage Multi-Factor Authentication

Once multi-factor authentication is enabled, your User Settings page may display additional options to manage your authentication.

You can choose to create multi-factor authentication codes to use as backup in case your authentication device is not available [1]. This option is available to all users with multi-factor authentication.

If multi-factor authentication is optional for your account, you can also choose to reconfigure authentication [2] or disable authentication [3].