Problem statement: In Canvas Credentials, the format of date variables displayed on certificates (e.g. Issue Date or Expiry Date) is determined by the language settings in the browser of the user who ...

Problem statement: We have been using the Credentials API to pull in assertion records nightly into a local database for advanced analytics and automated awarding of new credentials. Last night, our e...

Problem statement: CC Support ticket - ref:!00DA00Ibsk.!500TU08ivHJ In CC portal, we have defined the administrators (eg User A and B) for the issuers. After the Canvas integration with CC, we realize...

Problem statement: Badgr's reports do not align with the Canvas gradebook exports. These are the ways that they differ: - Inactive students are included in badge reports and excluded from gradebook re...

Problem statement: There is currently no way to export an organization-wide assertion list. Our university uses a centralized admin model, where only one office is authorized to issue badge assertions...

Problem statement: Currently I handle all the reporting of badge awards for my school which means I'm responsible for tracking the data for all 20+ issuer groups. As an admin, if I want to collect and...

Problem statement: On the student view on Credentials, the 'requirements' and 'how do I earn this badge' field state that one needs 70%. This is inconsistent with the admin view which states that ' a ...

Problem statement: System admins need to access each Issuer individually in order to update the certificates. For organisations with multiple issuers, this can be quite a task. Proposed solution: Rat...

Problem statement: If a badge has no expiry date set – the certificate still lists the ‘Expiry Date’ followed by a blank. Proposed solution: Develop dynamic settings on certificates, that pull only t...

Problem statement: The count of badges awarded by the organization does not appear on the dashboard. If I want to quickly report on the number of badges awarded during a quarter or a year, I cannot qu...

Problem statement: We are using the Canvas Credentials (Badgr) integration in Blackboard Ultra. For one of our certificate program assignments, we have the grade set to display in the gradebook to the...

Problem statement: We have professors who use an excused absence policy where students will have 3 excused absences before their grade starts to be affected. These professors would like to use this po...

Problem statement: At the moment the only two roles in Canvas LMS recognized by Canvas Credentials are Instructor and Student. Currently, observers are not able to access the Credentials area within a...

Problem statement: Presently, when multiple certificate templates are required for a single course, the only recourse is to create a version of the same badge for each template. Consequently, all badg...

Problem statement: Issuers cannot export badge fields, public URLs (path=unique identifier), or custom content unless the badge has been awarded. This makes QA and record-keeping difficult. Other badg...

Problem statement: Amendments to a student's name in Canvas does not sync with the Credentials roster once the roster has already been set-up. Instead when an instructor awards a credential, the crede...

Problem statement: As a student, I want to be able to request a name change on a credential that has already been issued to me. Changing the preferred name in the user account doesn't update credentia...

Problem statement: As an administrator, I want to be able to resend the initial credentials email a student receives. Students sometimes miss/do not receive the email and having an option available to...

Problem statement: Currently Canvas Credentials is pulling through the names of inactive students into the Canvas Credentials roster when awarding badges, running the risk of awarding badges to studen...

Problem statement: Currently when a Canvas course turns to read-only access, this unenrolls all students in the course and the Credentials roster data other than inactive students. Students can then o...