Hi!  I am looking for guidance regarding outcomes/rubrics and the learning mastery grade book. When giving a math assessment, I want to have an outcome for each question. I am running into an issue where I cannot add the same outcome/criteria more th...

I found documentation regarding *how* to set the Course Format in Settings, but nothing regarding where that information surfaces in Canvas. So if I set a course to "online"....what happens? I can't find anything.

I purchased Day 1 Access for my history class and I've not needed to access it until now.  Can someone please tell me how to do that? 

I assigned an assignment to student groups. When one student submits his part, it submits on behalf of the group. In some cases, this works well, but in cases where each student in the group is responsible for a different part of the group project, t...

Hi,  an export of one of my courses was made and my course is not shared on the commons.  Is there a way to find out who may have expored my course content?  Thanks.

Hi,I downloaded examsoft but I can't find the app to start taking a practice exam.  Where is it located?  Thanks.

Simple question - what time is stamped when a student clicks submit? I had someone ask what happens if a student attempts to submit an assignment a minute before it is due, but because of the size of the file and slow internet, it takes 2 minutes to ...

Are questions from old quiz compatible to new quiz format? In other words: can you pull questions from new quiz format as well as old quiz format in a single quiz assignment?  

Hello I'm working with a professor at my campus, I'm a lab aide. He posted a quiz a few days ago. All of his students took the quiz using lockdown browser with a webcam. He came to me today, which was 2 days later and all of the grades for the quiz a...

On my Canvas assignment, is there a way I can export an embedded Google Slides presentation into my Google Drive? I did not create the original Slides and I'd like to add them to my Google account without having to recreate them.

All of our 20 courses currently have "Display Grade as" for class assignments set to "Complete/Incomplete." We are looking to transition this to "Letter Grade." Is there an easy way to make this change on a global level, or we would need to go into e...

Hello, there is a issue at the question 9-[CF]-KC, I sent the submission but because of a bug, the question has not been graded.I sent the submission yesterday, 30 - oct.There is missing the number 2 question inside the resolution. See the image atta...

I'm making a quiz with multiple answers and each answer will be worth a point. When my students are taking a quiz they can see the total points each question is worth so it lets them know how many answers to pick. Is the any way to delete that point ...

I like to give my students a second chance after testing to improve their score. Is there a way to reset the score and have them do the assessment over again without having to create an entirely new assessment? Thank you. 

Hello! Canvas will not load anything other than large, unclickable black-and-white icons. I have cleared my cache, cookies, and browser history. I have tried up-to-date and supported versions of Chrome, Firefox, and Edge. I have also tried on my home...

Is there a way for external tool assignments to automatically be marked as missing when the due date passes and no submission has been made? I currently spend a lot of time manually typing “mi” on each one. I’d love to know if there is an easier way!...

Hey I can't see my class on my Computer I don't know why.

Hello, We're currently devising a new way to manage our students using SIS ids. I'm attempting to perform a SIS import with a set of users who need to receive a password creation e-mail from the system. As far as I can read here, this is possible - s...

I write courses for other teachers. I want them to be able to copy my courses but not be able to edit the master copy. Can this be done?