According to the canvas user guides, students are able to access their learning mastery by toggling between their grades as assignments vs their grades as learning mastery as instructors can see in canvas. However, when I log in as a student, I am no...

While I am reading inbox messages and marking them off as read, when I return to the dashboard, those messages revert to unread. This is frustrating and needs to be fixed. It would be effective if the messages were marked as read after reading and mo...

I'm not sure if this is possible within Canvas, but within New Quizzes, is it possible for each student to receive an unique set of questions?  For each question, I'd like for the Quizzes to pull from a small bank of questions.  For example:Possible ...

I am a teacher in the course.How do I get out of student view?

Every semester, I run into the problem of students that are enrolling late in the course, and then they are left out of the discussion groups that have already been set up. I have to check People and manually add them to groups and hope that I caught...

I published a quiz that several students say they cannot find. In the photo, the quiz is titled "Juniors: LockDown Browser...".  When I switch to Student View, the quiz disappears. The due date is August 29th, so it's a current, published quiz. Any i...

I published a quiz that several students say they cannot find. In the photo, the quiz is titled "Juniors: LockDown Browser...".  When I switch to Student View, the quiz disappears. The due date is August 29th, so it's a current, published quiz. Any i...

It used to be set up so that I would see all of the courses I am teaching when I clicked on dashboard, but now it's showing announcements instead. How do I change it so that I see my courses in the grid like form again?  

Is it possible to copy a course site in Beta to a Production course site? The Original Prod site was deleted and then restored but it's missing content. 

Hello,I would like to know if there is a way that I can view my children's assignment calendar separately as an observer.  It is somewhat confusing to look at the calendar with ALL their classes list.Thank you,

Teachers and students at my school have been saying that messages are not being marked as "read" after reading them. If they mark messages as read manually, it marks itself as unread after they have responded to the message. Is anyone else seeing thi...

Somewhere within my course I saw a template for writting in APA format, but I can't find it now. Sorry if this is posted in the wrong place. Does anyone know which tab it was? I'm going through tabs, but I can no longer find it.Thank you

Hello, I am a It/Team Leader from my work and my co-workers have a key which gives them a higher control on Canvas, and searching for a way I can have that key too.

I'm trying to login to my canvas account. It asks me to find my school and when I choose my school the login page won't load. Is there something I could do?

Why is my canvas glitching and would not let me view my assignments on my laptop

Hello Instructure Team,  I am a faculty program director for the BS and MS nursing programs at Excelsior University. We have been engaging in discussion with our counterparts in the associates degree nursing program regarding the need for integration...

Are you able to set up the 'Message Students Who' feature in advance? I'd like to get all messages set up prior to the start of the semester and have them stay in the gradebook for future semesters as a way to reach out to students who did not submit...

Hello everyone,We recently began utilizing MasteryPaths in Canvas and have been running into a few issues during the course import. To provide some background, our institution uses a "master template" process where we build our course content on a si...

Hello. I am a student at Texas A&M University. For some reason, when I pull up my Canvas dashboard, the cards will appear but will only remain grey. They won't show my courses or let me access course information. The app will work on my phone but I n...

I know how to look at an observer's information and see which student(s) they are following, but how do I look at a particular student and see who is observing the student?

Hi, unfortunately today it seems that Canva does not work as it continues with same error 504 Gateway Time-outHelp

We don't make any changes for student accounts in Canvas, but their access to Canvas gets shut off based on the standard campus policy.We are about the renew the subscription, and I am curious if these inactive students are counted into the FTE since...

I am a new online student. I find Canvas a bit confusing because I find myself reopening items that I have successfully completed. There should be an automatic strikethrough feature to put a single line through all the completed assignments. As an on...

One of my students logged into Canvas on my computer to complete an assignment and now when I log them out, when I click on Canvas it automatically logs her back in. I've tried closing the browser, unsaving passwords, etc. Any suggestions?

Is it possible to restore a deleted canvas shell?