Problem statement: Currently, there is not an OOTB context for DocViewer elements in SpeedGrader (comment, markup, annotation, etc.). It is also not possible to create a customer context. Proposed so...

Problem statement: Impact Insights > Canvas Course Activity > Course Name - you can only see one course section at a time Impact Insights > User Activity > User Groups - you can only see sub-accounts ...

Problem statement: Currently, Impact messages, walkthroughs, and campaigns need to be attached to live classes. Other integrations are able to be added in a Blueprint and copied into all new live sect...

Problem statement: On a campaign page, the setting/toggle ‘Include inactive users’/‘Include active users’ is being displayed separately from the rest of the campaign settings, despite being a importan...

Problem statement: We use specific information in our SSID's that allow us identify course types. It would be nice to be able to use these as part of the assign to in messaging so we can target specif...

Problem statement: Problem: Currently messages, walkthroughs, etc. can only be assigned to groups. This means I cannot assign something to individuals, which I often want to do. Use cases: \We are a s...

Problem statement: I'm in the process of discovering just how many walkthroughs already exist in Impact, and I'm looking for more ways to integrate walkthroughs into our support ecosystem. My problem ...

Problem statement: When creating walkthroughs, the only button options are next, previous and end. It would be great if there was an option to go to a specific step in the walkthrough, or even broader...

Problem statement: When applying the start/end dates and other filters in the Message Insights page, it only applies to the graph. The Feedback and Comments section do not have an option to have those...

Problem statement: There's currently no way to check which days and times of the day user activity peaks or lulls. It would be a great data for admins to have, especially when scheduling messages. Pr...

Problem statement: An admin would have to re-setup their preferred their fields and filters whenever logging back in and viewing the Campaigns page. As an admin, I would like to be able to hide conclu...

Problem statement: Currently, walkthroughs only show once when a user sees the walkthrough for the first time. Once they have gone through the walkthrough, they cannot see the message again. We would ...

Problem statement: Within the Impact messages, is there a way to get quick feedback (poll or survey) from students? We currently can get feedback on the actual message, but not on course/global inform...

Problem statement: Currently, the LTI Tools does not track for placements in the RCE (as mentioned in this blog post: https://community.canvaslms.com/t5/The-Product-Blog/Impact-LTI-Tools-Update-and-FA...

Problem statement: When creating custom monitors there is not an easy way to track the monitors’ insights. Currently, custom monitors need to be added to a reporting template to view data under Insigh...

Problem statement: As an admin, I would like to message by term. My institution recently made changes to have multiple start and end dates throughout the academic year. If I want to remind users about...

Problem statement: In the Mobile App reporting template there is not a monitor category for the Canvas Parent App. Parent usage information is needed heavily for K12 as districts encourage parents to ...

Problem statement: As an admin, departments reach out to me to request Impact messaging. I'd like to receive automated reporting by email on campaigns, messages, and walkthroughs at the end of their s...

Problem statement: It would be awesome if we could see Campaign Content Engagement and Tool Adoption on the main Campaigns page. Proposed solution: Include "Content Engagement" and "Tool Adoption" pe...

Problem statement: Currently, the Insights User Activity page provides user activity data for all users and their browser sessions. There's no option to see (or drill down to) the data for mobile-rela...