Hi, I keep getting an error message when I try to respond to a Canvas email while using my Outlook email account.  Canvas keeps asking me to create a Confirmed Communication Channel.Any insights are appreciated.- David

It is common in certain Higher Education disciplines to create assessments that are "hurdle requirements" (i.e a student can't pass the course unless they pass the assessment). These are typically work placement requirements, safety requirements, or ...

How do I close a teacher created course?  It is no longer an active organization.

Hi! How do I erase the profile picture i once uploaded. I have erased it from "files", but it's still showing on my account. When i try to edit my profile it only allows me to switch to another pictur. Help pls I want the anonymous grey thing to show...

As a Canvas admin, I observed about 83 students randomly enrolled in courses in Canvas that they are not registered for in our SIS (Colleague) this fall. Normally, dropped or withdrawn students retain a record of previous enrollment, and students are...

When attempting to assign an existing rubric to a new assignment utilizes the link "Find a Rubric". This opens a pop-up window "Find existing rubric", but the course I am currently in is not the default, is not at the top, is not evident, and is not ...

I am newly migrated to New Quizzes, and am struggling to work with randomizing essay prompts. In Classic, I had Question Banks for each group of essays, and the individual prompts would be text blocks.  I would then have Canvas randomly pull X prompt...

Over the past two weeks, several of my students have come to me showing me how when they try to go to our course in Canvas, they end up with a screen saying "Access Denied."  I have had them shutdown their computer and completely restart, I've checke...

I’m trying to use the Create Enrollment Term endpoint, but I’m not getting any response back. I’m currently using the Free For Teachers version of Canvas. Is this endpoint supported in the Free For Teachers environment, or is it only available for in...

I have published a Rise 360 course using Web and also created the Zipped file.Next, I uploaded the zipped file to Canvas and expanded it. I used an iframe to open the index.html file, but it did not work!The index.html works fine on my local hard dri...

I understand that SpeedGrader uses a 2 steps process, and can autosave entered data for a short period of time. However, too often, in particular when working with new markers who worry about posting the marks too early, all the marked data can be lo...

Nothing is showing up on my To Do list in card view? I've tried refreshing or going into list view, but nothing is fixing it. It's been a problem for the past four days, and it's making it hard to keep track of what assignments I have due.Thanks!

Scenario: Student completes multiple choice quiz (New Quiz with Build on Previous turned on). A few questions are marked as incorrect. After some discussion, two of the questions are deemed to have acceptable answers, so the teacher changes the point...

I use classic quizzes, and I have quizzes that allow the students multiple attempts.  In the past (spring semester), I was able to see in the Canvas speed grader (using a pull-down menu) previous attempts.  This was useful, as it allowed me to see wh...

The course with that SIS ID (12CAF2026) was deleted and can’t be recovered and the section associated with the course was also deleted and can't be recovered. Please help me find out how to release this SIS Course ID so it can be reused in a new cour...

I have assignments that require peer reviews. I created the assignment; and followed the instructions. The students are to complete the assignment (Lesson Plan with Rubric) first, After that, I'd like the Peer Review to be automatically generated.   ...

Hi, so a fellow lecturer and I were marking assignments, students submitted pdfs with their answers to two questions, my colleague marked and annotated question 1 in speed grader and I marked and annotated question 2, I was the final moderator and in...

We have an issue with nothing showing up under the TO DO list on card view. This is affecting one of my three students (the other 2 have normal functionality). This is consistent across all devices, both in student and parent views. We have tried all...

I am new to Canvas. I came over from Moodle. In Moodle, you can add multiple possible answers and say what percent of full credit they are awarded. For example, if I ask to give the word for "yes" in Spanish, I can say that "Sí" is 100% correct and "...

In Canvas, I recently copied over a course from another course. I hit the edit button on a page in the newly created course to edit content (see screenshot #1 in attachment) and when I click into the edit area the content disappears except for the pa...

I am new to teaching with Canvas and have been using Discussions.  The issue is... the students weren't receiving info about tasks in their ToDo section, so I went ahead and added the next Discussion through Assignments.  Now, I have students partici...

Hello,Hope you are doing great,I'm experiencing a bug in the new desktop version of Canvas while trying to complete the pre-course assessment. When I'm trying to select multiple-choice options, the page scrolls or jumps, but no selection is registere...

Hi, my Canvas To-Do list is not showing any assignments, but when I go into each course’s Assignments page, I can see they have due dates. I have refreshed the app, logged out and back in, and my courses are starred. Can you notify me when this issue...

I have created 5 discussion posts for students in Canvas LMS.  How do I reconcile the gradebook for the 3 that are not chosen so that the ones not chosen will not count against the student's final grade points?