Canvas Admin Discussions

Canvas Admin questions and discussion forum

Hi Community, I am struggling a bit as one of our tutors has marked some assignments for some students, but when the student accesses the assignment through the marks page, they can't see their annotated assignment anywhere.They can see their feedbac...

Community Member
Canvas Question Forum
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Problem: I have an Account Admin as part of one of my Sub-Accounts with full permissions, but they cannot manage student logins.   Context: We import our rosters from FACTS SIS into one main Account, but the students and teachers are split between tw...

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Hello - We are processing whether or not to enable the Content Security Policy in our Canvas instance. Is there any process that can tell us whether or not there are current Javascript tools running in our canvas instance?  Thanks Neil  

Community Explorer
Canvas Question Forum
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Several accrediting bodies require lesson plans at audits, but the content often has changed. Is there a way to have a Lesson Plan built off current canvas shells, as an exported file that captures various aspects of the course?

Community Explorer
Canvas Question Forum
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Random question, what if an instructor deletes or stops using their account? What would happen to their courses and accounts? Is it like the Inactive Google Account manager?  

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One of our staff members discovered that some of her dual enrollment students are enrolled in test courses we are piloting, and she needs to report this information to high school counselors. While the Grade Export report in Canvas settings could hel...

Community Novice
Canvas Question Forum
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How do I configure Multi Factor Authentication to be required to all user accounts in our Canvas Workspace?

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Hi All,  Is anyone else having trouble accessing the drop-down menus on the Canvas Live API site?    Whenever I try to expand one of the rows, I just get no response from the page. 

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Has anyone experienced unauthorized access to their Canvas account through external email phishing or hacking attempts? What steps were taken to resolve the issue, and what recommendations do you have for preventing future security breaches?

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I completed module 1 assignment for the Understand Abuse and Neglect course. Now, I want to submit my Module 1 assignment. The video said go to course navigation link using Canvass? I'm logged onto Canvas, but I don't see course navigation link, I do...

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I am an instructor teaching an on-demand, self-paced course using the Free Canvas platform. Is there a way to automate certificates of completion when participants finish all portions of the course or will I need to issue the certificates manually?Am...

Community Novice
Canvas Question Forum
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I need to be able to join a group without having to see other users or people's names, is that possible?In my current LMS canvas for a student to join a group they see ALL the users names in the course, is there a way to let him join a group but with...

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Hi everyone, I’ve noticed that when I replace a file in Canvas (using the “Replace” option when uploading a file with the same name), sometimes the file’s attachment ID remains the same and sometimes it changes to a new ID, especially for the file cr...

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Canvas Question Forum
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A wish-list item, if you will: As not every institution's model follows the norm (mine is asynchronous with rolling enrollment), it would be nice to enable/configure lazy loading down to individual assets on a content page in a module. I experience b...

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Our Canvas / ITS group will no longer be providing support for SCORM packages. We currently use 27 courses provided as SCORM packages from a third party. Has anyone run into this issue? Have you worked out a different way to get your content from the...

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Canvas Question Forum
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CAN SOMEONE PLEASE HELP ME RESET MY LOGIN FOR THIS STUPID CANVAS ACCOUNT IM ABOUT TO GET MAD BRO THEY NEED TO FIX THEY STUFF BECAUSE WHY CANT I RESET MY PASSWORD AND NOT SENDING ME AN EMAIL TO DO SO 

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What are the risks associated with creating a custom role where the role has permissions to "only" access the Analytics Hub and then granting access to Administrators at the Provost level.Are there Higher Education institutions that have granted such...

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Canvas Question Forum
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Has anyone used any of the freely available online Word to QTI file conversion tools?  http://ec2-34-207-154-191.compute-1.amazonaws.com/ (San Diego State University)https://utility.lsts.edu.vn/convert-quiz (found in Canvas Community)https://site.nyi...

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Canvas Question Forum
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It seems like when uploading an SIS data import of our users.csv, even though I have changed all the users email addresses, they are not changed when I look at the UI. I have ensured Override UI changes is selected, but still no go. There are no erro...

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Canvas Question Forum
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We routinely run into situations where a student has received an incomplete, but is allowed to complete the course after the semester has ended. I would like to know how to open up the course for just one student after the term has ended. Is this eve...

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When Turnitin is enabled in Canvas, the Plagiarism Review option should typically appear when creating an assignment (see this example https://teaching.pitt.edu/resources/how-to-use-the-turnitin-plagiarism-framework-in-canvas/). However, for some rea...

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Canvas Question Forum
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I had a student report that some of their assignments on the grade page/to-do list appeared greyed out and didn't link to their assignment page (see attached image). After impersonating other students in the class, it appears that they also have this...

Community Member
Canvas Question Forum
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Hello, I am looking for a way to pull a report that shows all student submission with a timestamp by course on a particular day. 

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If our contract is for 300 users, is that for 300 enrolled students and instructors, or 300 active students and instructors at any one time?

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I received a call from a professor today regarding an issue with not receiving notifications from Canvas. After reviewing his notification settings, I confirmed they were correctly configured to send alerts; however, he is still not receiving them. A...

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Hello.  Is there a way to align Course Learning Outcomes (CLOs) with Institutional Learning Outcomes (ILOs) in Canvas? Background: We do not currently use the native Canvas "Outcomes" tool (either at the account or course level) to put our CLOs or IL...

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I would like to know if it is possible to set the start and end dates of a section when creating it and assigning students and an instructor so that, on the first day of the course, the instructor automatically receives an email with the list of enro...

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I was trying to sent an assignment as an editable Google Doc for students so that it made a copy for each student. However, some logged in before the document was completely updated and now they are missing information on thier assignment. How can I ...

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Every time I try to upload an assignment in my Canvas web account, I keep getting this error message. I have tried BOTH the drag and drop feature directly from my files AND the "Choose a File to Upload" option. Both give me this error. This has happe...

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I'm wondering if anyone has any ideas here.  We have an open case with Canvas Support, but have not received any communication from them.  A week ago, we archived our last 2 years of courses.  We moved the courses to an archived term and deleted the ...

Community Member
Canvas Question Forum
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