I am trying to download all submissions, so that I can share the files.  I am not seeing the option to "Download Submissions." I only see "Speedgrader" and how many need to be graded.  My students submitted an annotated pdf on an assignment.  Can som...

hi, when i try to filter gradebook by section, it does not filter assignments properly because the test student appears in every section and consequently every assignment that i create. 100% of my assessments appear in my gradebook even when filtered...

I'm organizing both my modules and my library reserve reading list by weekly sessions. I want to match the reading assignments of each week from the library reserve to the weekly modules. How can I do that?

Our log in ID for student accounts is FirstName.LastName, not email address. But the log in screen specifically says EMAIL where they need to enter their user name.  This creates a LOT of confusion. How can I change the wording on the log in screen t...

Can I turn off the option for students to create an announcement or discussion in groups?

My institution provided outcomes are all set to assess based on highest score and I want to use decaying average. I created outcomes at the course level using decaying average, but when I try to align an individual item with my outcome, it only allow...

I have my course calendar saved on desktop. How do I get it "linked" or uploaded under "Start Here" of Canvas?

I have been receiving an error message when trying to add a team member to an unpublished course. They were previously assigned as a student to two other courses with no issue, but no matter what I try to add them as (Student, Observer, Teacher), I k...

Hello,I have recently tried to add alumni of the course to this year's addition of the course and in both cases the person never received the email inviting them (back) to the course. All the new people I have added are receiving the email invite jus...

All modules for Week 5 are locked for me! And it says underneath week 5 that they will unlock May 29…it is about to be June 1st and they are all still locked meaning I am not able to access them. Anyone know why and could possibly help?

An internal error occurred when I was adding new people/user. I have deleted many users, but it's still not working. I've also tried to add different new users with different email address, still no luck. I'd apprciate any advice regarding this matte...

Hello I was taking a test and mid test my teacher calls me out for leaving my screen. Later that day she emails me that "You got a zero on the test. You left the Canvas page during the test to google answers. I have screenshots of your computer scree...

I see file storage per course is 500 MB/course for the Free account and 50 MB/user. Are discussion posts within each course limited as well for the Free for Teachers version? We are planning on trying the free version for a group of 83 students.

I can't find a way to export them, only old quizzes or exporting the entire course as an ismcc file. I did a little research and saw some posts from around 2020 that people were saying its impossible, only old quizzes, has anything changed in the las...

The sync button is not available to me under "Actions" as the step by step guide suggests. 

I keep getting the message "Please use a valid LTI launch URL." when trying to look at New Analytics on a concluded course. 

Hello Instructure team,We are moving away from the Canvas LMS at the end of June, but are hoping to export user data from the nearly 200+ courses we've run since 2017.  For example, each course has 20 assignments and anywhere from 30 to 100 students....

Hi Canvas support team,I am looking at my student portal and I have many classes that are deleted from my student portal. The funny thing is that these classes are not showing on my transcript either. The classes the police/troopers and canvas employ...

I have assignments showing to be graded on my To Do list, when I click on the assignment it takes me to Speed Grader and shows me a student without a submission. In fact there are no ungraded assignments.  These assignments have no due dates. 

Situation:  New user and I'm teaching an online, asynchronous class.  Students can log in whenever to do their work.I'm planning to give a quiz, but I am concerned about students' wandering eyes when they don't know the answer to a question and try t...