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Unanswered questions in Canvas Question Forum. Share your expertise and help your peers by answering questions!

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I can't log in with my Canvas account. I created the account with a join code. I am sure that the email and password I used is correct as I have notes. When I try to forget password, it doesn't send any email no matter how long I wait. When I tried l...

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How do I forward an inbox message containing latex math? Sometimes a student asks a math question through the canvas inbox that I have already answered for another student. In this case the easiest thing is to forward the message I have already writt...

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I haven't noticed this before, but when I filter to All Grading Periods in the gradebook the total columns are not displayed. We have semester grading periods and an Assignments without Due dates grading period. We mentioned "All Grading periods" bec...

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We are having an issue with the number of SharePoint groups being created by the Microsoft Education integration with Canvas. Faculty are using the integration, which is great, but how are people managing all of the SharePoint groups being created by...

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Can we fetch custom parameter added to the deeplink using the lineitem service?

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Hi! The scroll bars on Canvas are either nonexistent or so light in color that I cannot see them. I wave the mouse around to light up the bar. It wastes so much time. How can I make them darker?I have played with settings, and the visual editing. Tha...

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When attempting to open links in my course modules, "Module 1 Lecture Video with Closed Captioning Links to an external site", the link takes me to a blank page.I have tried troubleshooting through different browsers to no avail. Does this mean the l...

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I am a student at a community college. For one of my courses, our professor requires students to upload short (minimum 2 minutes) videos in reponse to a discussion question. I usually record the video on my iPad or iPhone, and they are often 4-5 minu...

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HiDoes anyone know of a way my university can enroll outside people in a course with student access?They do not have university ID's and are not currently students.The reason they need access is to test their skills and knowledge so they can then enr...

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It appears Canvas has made changes to what javascript is allowed to do. I used to upload my files which consisted of practice lesson pages and answer pages. Students could then select radio buttons for each numbered question and, when done, could cli...

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Faculty are trying to pull the roll call reports from the Attendance Link for dual credit/high school reporting needs. It keeps giving him error codes. Here is an example:  You can download your report for the next 6 hours at https://rollcall-product...

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Returning after summer, I noticed SpeedGrader has changed. One can no longer see all PNG and JPG uploads a student made (oddly, they are now hidden under "Details", who would have thought?). And, even worse, there's no download button under "Details"...

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My LMS default language is my native language, but I am more comfortable with English(US) as my system language. But when I changed it and came back hours later, it switched back to my default language. This problem has repeated many times, and I can...

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Edited to add: The major issue actually is that it is flagging assignments as late, even if they earned 100% at the due date/time when the grade is passedback/updated after the due date.   I have my Delta Math assignments set to "passback" the grade ...

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Have a subject with multiple classes. Is there a way to download just my classes assignments? 

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We have an issue where a student registers for a driver's ed course using their parent's email address.  This gets entered into Banner as preferred.  Then the student registers as a dual-credit high school student, adding a different preferred email....

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When using a discussion board for a graded assignment, is there a way to let me know that a student has posted again AFTER I have graded it?  For example, a student posts one response, but they needed to do two.  I grade it a 5/10.  Then the student ...

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Once a Collaboration Group is created using Google Docs, how do students use it? How is the resulting document saved in Canvas as a Word document?

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One of our teachers is attempting to copy an assignment from the Master course to a section. Once the assignment is copied, she then is modifying the Google Assignments that are attached. When the students are opening the assignment, it is still show...

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I have my gradebook set up to mark work as late with the grade of zero posted. When students turn in work late, it does not remove the zero and it is frustrating to both parents and students to understand if their work is turned in or not. Can this b...

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How do you remove a rubric from an on-line discussion?  I do not want to simply delete the rubric because it is being used in other on-line discussions.  I want to remove the rubric from this one discussion.  I researched but could not find a workabl...

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I have a course in which, as I have done many times in the past, I posted several documents scheduled to publish for students at specific dates and times. They are consistently failing to appear, both for my students and for me as the test student. I...

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Im trying to make my canvas more organized, but having the important dates tab on the side of my canvas everytime I open it has become annoying. Its visible on my Ipad and computer. There are no important dates on it, and plus I already have the canv...

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When I click on the Load in a new window button, all my students submitted files appear at once. There used to be boxes next to the students names, and I could select all at once and then hit return. There does not seem to be that option anymore. Doe...

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Hi All, We recently installed the Microsoft for Education LTI in our district and are wondering if anyone else is experiencing issues with the microphone function working with Reading Practice in Immersive Reader. We have set the permission in our Pr...

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I need to see what happens to the moderate data/information during a quiz. But when I take the quiz as a "test student" I don't get any moderation data. Suggestions?

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Is there a way to listen to audio direct from Canvas? Currently, when I click to listen to submitted audio it automatically downloads onto my computer. 

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I can message all unassigned students in a group, but how can I edit this list? Or put a filter on? Usually all Canvas messages have the possibility to manually remove students and/or filter but not when I message all unassigned students in a group? ...

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It looks like you've uploaded two screenshots with best practices for posting help requests on a discussion board. Based on those guidelines and your situation ("I am a student. I tried to upload an MP3 file to a discussion board, but when I did, I g...

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I have been assigned a second section for an online course that has only ever had a single section. The setup for this course is complicated. For example, there are many hyperlinks that have to be created after the contents of the master course are t...

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