If memory serves me correctly, when I used to copy an assignment into a course, if there was already an assignment with the same name, the copied assignemnt would say "Assignment 2 or Copy" or something along those lines. But recently, and I'm not su...

I am using New Quizzes formula questions for my IB physics class.When building a new question, within the "Generate Possible Solutions" section, it starts out with an option to set the margin of error as either "absolute" or "percent" and then specif...

Hi, I’m using New Quizzes in Canvas and have linked questions to specific learning outcomes. I can see the mastery status in the Learning Mastery Gradebook as a teacher, but it seems that students cannot access their mastery status. Is this a limitat...

I am new to Canvas.  I am an instructor.  Is it possible to create one quiz that will have two separate quizzes within it?For example, I oversee the internal promotional exam for my agency.  The current promotional test is one all-encompassing exam b...

I sent a student the link to enroll in my course.  They are asked to put in a username and password.  What is wrong?  This student has her own free Canvas course.  Could that be causing a problem?

I am an elementary school teacher who uses Canvas with his students. I recently created an assignment for my students that was Text Entry. I wanted Text Entry so that they could see the assignment in the window above the text entry location window an...

 Do you know if admins have the ability to change the wording of messages that are presented to students?   We had a faculty member who is using prerequisites to guide his students through completing the items in the module. He provide text to the st...

Who is my Customer Success Manager and how do I contact them?I need to upload a course to Canvas Commons. The course was exported from Blackboard.

When editing my homepage, I noticed a growing list of old images when I click on "Insert Image." How do I remove the ones I don't want anymore? When I try to do that, the image is immediately inserted instead.

I am using a curriculum that uses the Canvas platform.  It has an extra button for teacher resouces in the module view.  How can I add something like this in my Canvas? See screenshot.  Thank you!

Is there a way to create a sticky note when I open up my course? There are student concerns and other items I'd like to keep track of and it would be great if there was a place to keep these together when I open the course.

Is there a way to download data concerning how much time each student spent on a quiz?I've found the average completion time per section in the "Quiz Summary," but it doesn't give a standard deviation. Scanning through the moderation feature shows th...

Hi, I'm the admin for Canvas at our school. We have 2 submission boxes for our mock exams for a specific subject. A student accidentally submitted Paper 1 into the Paper 2 submission area. I removed it from the wrong assignment and uploaded it to the...

I created an assessment using the "new quiz" format.  Unfortunately, this format does not allow me to easily download a spreadsheet indicating statistics on each question in the assessment.  I can see each question and how students responded, but I d...

Some of my students had no issues submitting files for an assignment, while others are unable to even view the submission options on the same assignment page. They've tried clearing cache, using different browsers, and refreshing the page. I also tri...

I am using Canvas for my class, and my quiz is still on 'build' mode. I can't find how to fix this problem. Any ideas?

I keep getting a notification that says launch error when I try to open Mobius from a Canvas assignment posting. How to fix? It says "We apologize for the inconvenience, but an error occurred while launching the tool. Please try launching the tool ag...

I try to click  on the courses or calender button, (im a student on computer) and it only shows me what courses I can go to, but when I try to load their home page there's no pictures or links- just a blank white page with the school border. Since it...

As the subject line says. When students click the comments button from the Gradebook [numbered 1 in the first screenshot], the Feedback panel opens [2] but so does an additional panel displaying all white along with only the last couple of lines of t...

Hi Community, I am struggling a bit as one of our tutors has marked some assignments for some students, but when the student accesses the assignment through the marks page, they can't see their annotated assignment anywhere.They can see their feedbac...

We had used McGraw Hill eBook to assign homework for students - the book changed- we had exported these assignments in XLM format (which isn't compatible with canvas) can we convert XML into QTI to be compatible with canvas? or any other ideas?Thank ...

Problem: I have an Account Admin as part of one of my Sub-Accounts with full permissions, but they cannot manage student logins.   Context: We import our rosters from FACTS SIS into one main Account, but the students and teachers are split between tw...

My teacher has our classes assignments due at 11.59 on Sundays. However, for whatever reason mine is set for 10.59pm. And even checking my settings with my timezones it says that's all correct. The school is switching over to Cavnas soon, and I worry...

Hello - We are processing whether or not to enable the Content Security Policy in our Canvas instance. Is there any process that can tell us whether or not there are current Javascript tools running in our canvas instance?  Thanks Neil  

Can we add check marks to heading levels 2 in Canvas and not just by having these listed for Heading Levels 1. 

I read that CANVAS decided not to allow this to be an option. It would be great if this feature was live. I needed to make changes to a quiz, but I have no way make changes for the students who took the quiz early. 

Several accrediting bodies require lesson plans at audits, but the content often has changed. Is there a way to have a Lesson Plan built off current canvas shells, as an exported file that captures various aspects of the course?