As a LearnPlatform administrator, you can add products that are not found in the LearnCommunity Library by creating a custom product.
Educators may request custom products for products they cannot find in the LearnPlatform Library. Learn about managing custom product requests.
If a similar matching product becomes available in the LearnCommunity Library, you can merge your custom product with the LearnCommunity Library product. Learn more about merging a custom product.
Create Custom Product
To add a custom product to your organization library, open the Create New Product wizard. Click the custom product request checkbox [1]. Then, click the Actions button [2], and click the Create Custom Product link [3].
Create New Product
Enter details for:
- Product Name [1]: name of the product
- Product URL [2]: product domain
To initiate a search for matching products that already exist in the LearnCommunity Library, click the Next button [3].
Notes:
- You may want to update product name or URL to widen or narrow the search for matching products.
- If the custom product was requested by a user, the Product Name and URL display as entered by the requestor, but you may edit the fields.
View Matching Products
The wizard searches for existing products that match the product name or URL.
If there is a product match, you have the option to use the existing product.
If you do not see the product that you're looking for listed, you can try again with different criteria by clicking the Edit Search Criteria button [1]. Or, continue adding a new product by clicking the Create Custom Product button [2].
Enter Product Details
Input the details for your new custom product. The following fields are required:
- Product Type (software, hardware, service)
- Product Name
- Tagline
- Description
Note: Asterisks indicate required fields.
Add Company Information
Add details about the company who owns the product, including the company name, corporate URL, Terms of Service URL, and company Privacy Policy URL.
If there is no company associated, click the Not applicable checkbox.
Add Associated Links
Include details about the product website URL, the product Terms of Service, the product Privacy Policy, and accessibility information.
Add Images
Add a product logo [1]. You may also include other product images [2].
Ask for Review
To suggest products be added to the LearnCommunity Library, click the Ask LearnPlatform to review this product for the LearnCommunity Library checkbox [1]. A customer support representative will notify you when the product is added, typically in less than two weeks.
Notes:
- Once a product is added to LearnCommunity Library, you can merge your custom listing with a LearnCommunity Library Product. The benefit of using a LearnCommunity listing includes usage tracking, being able to submit provider applications, and access to data, reviews, and certifications.
- Avoid submitting the following types of products for adding to the LearnCommunity Library: Hardware, Product Plans/Subscriptions, Individual eBooks, Courses, and Articles.
Create Product
To add the product to your organization's product library, click the Create Product button.
View Custom Products
To view custom products on the Products Management page, click the Product State filter [1]. Then click the Custom Product checkbox [2].
Notes:
- You can only view custom products in the Organization Library view.
- Product Settings are standard across all products. Fields the can be customized include: Product Name, Product Logo, Organization Library Product State, Public Library Visibility, SSO Smart Launch, Tags, Contract/Students Affected, Comments from the Organization, Resources, Additional Details (custom columns), and Lists.
