LearnPlatform FAQs

This document includes some of the most frequently asked questions (FAQs) about LearnPlatform.

Can we assign more than one status to a product or create our own data elements for each product?

Currently, LearnPlatform allows for one approval status and one privacy status per tool. Both status types are fully customizable and can be as detailed as a district requires. Resources or Tags can be used to add additional text information for any products in your library.

You can also set the product status.

Does LearnPlatform determine the privacy compliance of LearnCommunity library products?

No, LearnPlatform does not determine privacy compliance of products. LearnPlatform aims to equip districts with the information necessary to determine privacy compliance according to their unique terms.

There is a privacy tab for each product that provides privacy information from third party integrations with partners and speaks to how other districts are labeling the product. We also provide the terms and conditions and privacy policy of the product when possible.

How long does it take to build out my organization's library?

  • Google Districts: Initially, building out your library can take as little as a few minutes from the Usage tab. Populating these products with contract dates, pricing information, and assets will require additional time. 
  • Non-Google Districts: Building the library takes several hours depending on how many products a district would like to add. Populating these products with contract dates, pricing information, and assets will take additional time. If your district uses iOS, you may get data by using Jamf .

Once you are ready to build out your organization's library, you can add products to your product library.

What kind of student data is needed to use LearnPlatform? Do you track student actions?

  • Google Districts:
    • LearnPlatform does not require any student data to use LearnPlatform’s module and we do not track student actions within a website with the extension. To learn more about usage data, you can access the Inventory Dashboard Data.
    • If you are a Google district interested in using the LearnPlatform Chrome student extension, you can filter the usage dashboard by student grade level or organization using student email, grade level, and school.
    • We never need student names for this. The extension only recognizes that they have visited an EdTech site and not the actions performed on it.
  • Non-Google Districts: No student data of any kind is required to use LearnPlatform.
  • Organizations using Rapid Cycle Evaluation (RCE): The RCE module requires student data; however, LearnPlatform collects only the minimum data necessary to provide useful insights, and the RCE report does not display individual student information.

Can administrators chat with teachers in-app to get additional information for a product request?

LearnPlatform aims to create formalized processes and workflows between administrators and teachers to help centralize information. While an in-product chat is unavailable, administrators can customize product request forms with relevant questions and use the notes feature in Asset Management to share contextual product information.

Can we see what other organizations are doing or using in LearnPlatform?

An organization cannot see another organization’s data in LearnPlatform. LearnCommunity will receive anonymous teacher feedback data and discussion, but will not link it to the organization..

The product privacy tab also shows the number of organizations that have assigned that product to each system status, but this information is also anonymous.

Rapid Cycle Evaluation (RCE) reports and feedback can be shared with parent organizations, but that is an optional administrator option.