Canvas Admin Discussions

Canvas Admin questions and discussion forum

While researching how to prevent downloading of proprietary videos and content, I came across a 2015 post discussing a workaround for locking files. The post mentions the need to "Go to Files and choose the option to lock the file unless you link to ...

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I'm unable to get into the freefirstaid.comonline-Cpr-course. It keeps telling me my username is illegal, it also tells me my password is incorrect.

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Good morning! Quick question: I have run the User Access Token report for my institution's instance of Canvas, and by far the largest number of associated tokens is "Inst-FS (Production)." "Inst" is likely Instructure, but can anyone shed some light ...

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Canvas Question Forum
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We are currently testing ILP in Canvas, within the test instances on both ends. We have been able to successfully run batch jobs, however, we can't seem to get it to turn "on" for automatic changes. Has anyone else run into this issue before? We have...

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As an admin, we must proactively go to People - Manage Profile Pictures - Submitted to approve those pending.  However, there is no notification sent making us aware that there has been a photo submitted.  This is easily forgotten and at times could ...

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I'm looking for a way to generate a report that would show the number of Observer accounts we currently have on our instance, as well as the most recent login date for each account.We're trying to figure out how many active Observer accounts we have....

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My school (high school) has been using Canvas for close to 10 years now.  This is my fifth year working at the school.  To the best of my knowledge, I have never deleted a student user as we want to retain the data i.e. grades, etc.  I am curious as ...

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Canvas Question Forum
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I am a Canvas administrator and recently been tasked to complete a risk assessment of all of our data in all of our systems as a college. And while not my favorite task it has got me to thinking about all the What Ifs...    So, my question is what if...

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Canvas Question Forum
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I am going insane here. I'm starting to wonder is there a limit to the number of account roles we can have. I recently created a new Account role (ReadyGO) for our org. I can see it was created successfully.  You will also note that IT IS an Account...

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Canvas Question Forum
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Hi,   I'm currently 1 of the field admins here, and I recieve emails when an student uses the Report an Problem option in the help facility. Problem is some of the emails which I recieve when this has been done look like they need some action from ou...

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How to grant parents access to Canvas if we have Canvas SSO set up for Azure AD authentication (SAML)?

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I am looking for guidance on a policy for consultants at our institution. We currently do not have canvas specific documentation outlining their role, access, interaction, and removal of consultants in our environment. If you are willing to share you...

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Canvas Question Forum
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Our school currently has Parent Observers setup with logins and passwords which we assign to them. They then login manually using the page at 'https://<SCHOOL_NAME>.instructure.com/login/canvas'. However we've been considering providing parents with ...

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Canvas Question Forum
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I am a canvas admin. I would like to look at the data from our courses and see which teachers have completed the courses and which teachers have not completed the courses. Thank you. 

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Hi everyone,I've been scouring the internet for any sort of information regarding the integration of the online proctoring tool, EduSynch, within Canvas.  I have been unable to find any reviews or usage cases and was curious if anyone here has used i...

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If you need to prevent users from logging into Canvas, you will need to suspend them. Instead of doing it manually you can simply enter a list of students into this spreadsheet, hit a button and it will do the job for you Instructions: Enter a list o...

Community Contributor
Canvas Question Forum
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Our district has moved to standards based grading and while we have our teachers using Mastery gradebook, I have been trying to figure out how to import Outcomes in mass so that our teachers do not have to do these individually. Anyone else tried and...

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I am trying to get the total activity time of the students on the platform using the Canvas tables.I have thought of obtaining all the student's actions from the REQUEST table, and calculating the interval between the first and last access at the ses...

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Canvas Question Forum
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If you go to profile/settings in Canvas, you can enable the option: Include Byte-Order Mark in Compatible Spreadsheet Exports. This option is turned off by default for our users. We would like to enable this option by default for all our users. Is ...

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Canvas Question Forum
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As an admin of paid account, I don't find the option SCORM in the menu of a course. I saw in the community advises to contact with CSM. How he will enable this option? 

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Canvas Question Forum
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Is there any way to give a role the ability to moderate quizzes without also giving it the ability to edit quizzes? Both permissions seem to be tied to the "Assignments and Quizzes - edit" option. We have a situation where we'd like users to be able ...

Community Contributor
Canvas Question Forum
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I have inherited some customization in Canvas which displays a banner at the top of the dashboard page. Although I cannot currently see it displaying any info, I believe it to be reaching out to a webapi that has been setup here. A studentid and some...

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Has anyone used either of these instructions, or some other process, to complete a bulk import of student profile photos? https://community.canvaslms.com/t5/Canvas-Developers-Group/How-to-bulk-load-and-update-avatar-profile-pictures-with/ba-p/410101 ...

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I'm using the Canvas API to retrieve enrollment information. I'm specifically interested in a student's enrollment status for a given point in time (i.e., on a given date, what was this student's enrollment state?). Is there a way to capture this? 

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I am trying to figure out how to find the Canvas event for when an assignment is Reassigned. I have watch the SQS monitor for 15 minutes to make sure they weren't just delayed. Nothing showed up for that event. Any guidance would be appreciated.

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Canvas Question Forum
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We are working on policies to help manage user accounts for our non-credit courses.  The licensing model for our non-credit courses is based on the number of users (not FTE).  Thus, we are trying to figure out efficient ways to ensure the users we ha...

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Canvas Question Forum
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Baylor University is experiencing issues with 2/3 of our Box integrations. The integration for RCE and External Tool seem to be blank and this is for Chrome and Firefox. This was discovered when Box links for both were forcing students to do the clou...

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Hiya,There's a tool we've been working on that gives each student a file space inside a Canvas course where they can place files. The files are accessible to the student and any instructors or teaching assistants on the course. This allows students t...

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Canvas Question Forum
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I am an admin of our district's Canvas instance.  I understand how to see how much storage space a user has taken of their allotted quota, but I was wondering if there is a way to see the sizes of individual files to know exactly what is taking up st...

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Canvas Question Forum
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Hello,Has anyone had any experience integrating Ready Education  services with your Canvas instance. If so, please provide any feedback, such as the integration process and resulting user experience. Thanks in advance!

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