Hi all, I have a user who is having a strange behavior with their forum posts within Canvas. Some of their posts are changing the language from english to something else (I believe it's Thai) on their own as the student says they are not doing it, an...

Some discrimination scores are displayed in red and others in green+black. What is the significance of the colors? I searched but can't find an explanation.

Is there a way to have the text boxes resize when students are annotating? Right now, typed text goes from edge to edge. We've tried looking for a way to resize but can't find it. We've tried putting returns in the text--that doesn't work. There has ...

            Hey, my name is Terisha Sigler, and I need help with signing in and trying to see my teacher I don't know if I'm doing it right and I'm trying to do it before the 22nd so I won't get dropped from the class.

When I created my Canvas Sandbox, I created using my company name. So it is companyname.instructure.com. However, now that I want to show Demo of my product to my target audience, I feel I should give them link of my subdomain that reflects the produ...

Hello! I am a new student and I am having trouble finding how to download my ebooks and where I can send an email. I kind of stumbled across this option and thought I might be able to get an answer here. Can anyone please help with directing me? I ju...

Hi CANVAS Community,A Student wrote me the following email:"I have a request about the platform, I am trying to add different files as sometimes I do it from work on my spare times and not using my computer the whole time so that means I cant save it...

Via the "Reports" feature, I can get a count of students that got a question right or wrong (by looking at the distribution of scores).How can I get a list of the specific students that got a particular question wrong? I've got an issue with a questi...

I am attempting to add another instructor at my institution (in my department) to my canvas class as a teacher.I sent her an invite via the email option and got the message that the invite has been sent. However, she didn't get it. I attempted to re-...

I have an instructor that is attempting to post 10-minute feedback videos for student submissions. After he records the video within Canvas, it can take a few minutes to process or just hangs and never processes. I did a speed test with him and his u...

Will I need a subscription to Microsoft Office 365?

I've already submitted a support ticket for this and it has been attached to EVAL-2857.  I just wanted to see if anybody else was experiencing this and/or had specific information about a timeline on this. Our student support team is getting hammered...

When I log in to my Canvas page, the following display pops-up and does not allow me to access my information and courses, what should I do?

For those who recently migrated to Canvas, did you choose to have Classic Quizzes or New Quizzes (or both) turned on? There is a plethora of information about quizzes available in the community - so much so that it is hard to find a simple answer. I ...

After editing an ASSESSMENT link, the colored button disappeared from the page. How would I restore this?

Hola!  Alguien sabe como se podría configurar un curso dentro de Canvas y el contenido de este curso, para que sea consultable por el participante una vez ha finalizado el calendario de realización del curso? Es decir, que se le mantenga en modo cons...

I have a part A and part B for a question (it is still one question) but canvas keeps trying to convert my numbering. Is there anyway to turn off automatic numbering?

I've just started using Big Blue Button as it was not available at my previous school.  I used it last term and did have a student join the meeting so I know it works in some way.  However, I noticed when setting up my course this term I could see Bi...

I'm trying to determine the best practice with rubrics.My usecase is a course with discussion tasks which use the same rubric. we can either:1. Reuse the rubricbut if you need to update it you have to unlink it from all (you can leave 1 connected) th...

Good day to allIf I have 2 Accounts, can I duplicate the assignments or other activities from one account to another?Your help is required ASAP Thanks  Don Ogilvie