Greetings, Due to some SIS limitations, our current school has a relatively flat SubAccount structure: School EDUBMLADCETC.... I'm adding a permission such as (EDU/BML admin) but due to our limitation I can't give them their own parent folder.If I a...

Withdrawn students used to be able to see their withdrawn courses in Canvas, just not participate. We are receiving reports that these students can no longer see their courses at all on their Dashboard or in their All Courses. Is there a way to enabl...

I  was trying to find the course total average (this used to be easy in old canvas gradebook) and viewed the New Analytics page. There I observed that for several students, their course total average was different from what is displayed on my Grades ...

I can access canvas by google chrome, but I cannot access it by safari. I can use Google Chrome temporary, but I don't think it is right.   I have been using safari to access canvas for more than two years. This problem seemed to appear since last se...

Hello, A teacher in our school would like to collect data on how frequently a particular file in a Canvas course has been downloaded. The "User Access Report" found in Admin > Setting > Report seems to provide this, with columns for "Content Type", "...

My video says unable to process.  Why? I recorded it with the canvas Webcam. 

One of our instructors encountered the Select Rubric dropdown seen in the image below and was wondering why it was there. It is only showing up for one student's submission in the Speedgrader. I've never encountered this before and have not been able...

My community college is new to Canvas. We would like to set up a role for librarians. For those that have created a librarian role in their schools, what permissions have you granted? 

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I’m am trying to go back to some old courses and read through my work and I can’t find them all. Classes that I have taken a long time ago are showing up but classes I took last year won’t show up. I went to the all courses tab and the classes I’m lo...

Is there a way to create a form that the TEACHER completes?   I need to have a Teacher fill out a Progress Report for each learner when they sit down and have a meeting with them.  It's not tied to a Course, but to the Learner.   Even a repeatable su...

If the discussion is set to "users must post before seeing replies," is there a way to allow the students to still see replies from their instructor? Many of our instructors like to post a "starter post" in their weekly discussions but we have them s...

We are having trouble with canvas on our ipad. We have been using it to access our children’s accounts since September with no issues. Now it won’t load eith of their accounts. We can’t see their dashboard, courses or anything. We have checked our se...

I'm looking for an option to create a quiz (say 10 questions) and have the lowest score (like question #4) be dropped from the grade automatically. This could be in Classic Quizzes or New Quizzes. I know that the lowest quiz can be dropped, but is th...

I have assignments due the day term ends. I don't want those assignments to count for third term; rather, I want it to be on fourth term's grades. If a student is absent I don't want them to get a 0, and I want to give students a chance to do late wo...

The link to the 3/16 deploy notes on the Canvas Releases page here in the community comes up as page not found. @erinhmcmillan (sorry if you weren't the right person to tag)

My school district is migrating from Schoology to Canvas. Our teachers have created rubrics in Schoology and would like to import them into Canvas.  Does anyone have a workflow that has worked for them? Is this even possible? I've been researching th...

Need simple guide to question types in New Quizes CategorizationEssayFile UploadFill in the BlankFormulaHot SpotMatchingMultiple AnswerMultiple ChoiceNumericOrderingTrue or False

Is there a way to stop having notifications of Canvas messages come to my company inbox?

Currently I am designing quizzes which allow maximum of 3 attempts.  For some quizzes, out of 10 questions, students only answer 1 question wrongly. However, when they take a second attempt, the screen shows all the questions in the quiz.  I want the...

I am confused about which calculation method to use when setting up a rubric in Outcomes for a moderated grading assignment. Since multiple graders will be submitting scores using the rubric for each student, I think the n number of times method will...

How do I upload a photo?

When I attempt to submit an assignment too Canvas I do so using a pdf file. However, when I click, "choose file" in the submission box, nothing happens. My files don't drop, and I am not able to choose any file whatsoever.   This is how my submissio...

I have had issues inviting students to the course via email.  Sometimes its the email not going through to their inbox.  Even if they search for it, they still can't find it. I also had a student lose her access to her account and was not able to reg...

Hi, I have a Free-For-Teachers teacher account. The contents of some tabs like ASSIGNMENTS, PEOPLE, SETTINGS have disappeared for four days. I found some similar topics, tried the suggestions but in vain. Really look forward to further assistance in ...

Hi @karl  We are building an app to be listed in EduApp center, I see the extensions or app placement has been changed in Canvas.I was trying to add an app in "Editor of RCE" but the app never appeared. Has anything changed?

We have a canvas integration where we obtain access tokens using the refresh_token flow. Per Canvas REST API docs we have to have Canvas admin generate a dev key and then on our side (as integration providers), hold on to client_id and client_secret....