How do Ideas work in the Instructure Community?
Themes and Theme voting are currently on hold as the Instructure Product Team works on implementing a better solution to collect your feedback. Any changes or updates to the process will be communicated in The Product Blog.
Input from existing users is a very important part of how Instructure prioritizes work on new and existing features and fixing bugs. Instructure looks at data from the support team, feedback from Customer Success Managers (CSMs), and from the Community directly. Learn more about starting idea conversations and the development process.
Idea Conversations reside within the Roadmap section under each product area in the top navigation of the Community.
Who can Submit an Idea?
Any registered user with the rank of Member may begin an idea conversation. Anyone can create an account for free and become a registered user.
Who Reviews Idea Submissions?
Instructure’s product managers review all submissions.
How and When are Idea Submissions Reviewed?
Ideas are reviewed weekly, at a minimum. When reviewing an idea, Product Managers use the opportunity assessment criteria to determine if the idea is opened or will not be considered.
What are the Idea Stages?
New
New ideas that have not yet been reviewed by Instructure. Ideas in New may be merged with existing ideas that request similar feature updates once reviewed.
Seeking Clarity
An idea that is incomplete or needs clarification may be placed into Seeking Clarity status. Instructure team members may request that the author provide clarification or complete additional actions before the idea is processed into another status. If an idea has been in this status for more than two weeks without a reply from the original author, it may be archived.
Open
Ideas that meet the review criteria move into this status.
Will Not Consider
Will Not Consider ideas include a comment and provide clear reasons for why the idea will not be considered. Ideas may not be considered because of technical limitations, product planning and direction, or because they are duplicates or do not meet the requirements for a new idea.