Hi,I tried to download the screen capture app; however,  the message I get is to download it using Play store.  I don't know which app to download using Play Store, nor do I know how to connect the app to Canvas to present. Please advise.Thank you,Ni...

I can’t download canvas student

I'm a user of the Canvas Student app on Android. I've noticed that after updating to v6.25.1 some multiple-choice assignments fail to submit my chosen responses and instead submit a blank form with all answers marked wrong. This seemingly happens at ...

I’m using the Canvas Student app for a college course. I’ve added personal goals to my class calendar, such as pages to read or pages to type. I can view these on my calendar, agenda, and to-do list on Canvas desktop.  However, they do not show in th...

Is it possible to login to multiple campuses on the app if taking courses at more than one school at a time? If so, how?

Other videos seem to work, like there is a vimeo video in the "welcome to canvas" course we have in our sandbox, but if it's canvas studio, there's always just a link to "launch external tool" or "open in safari" which is weird because isn't studio s...

We are implementing SSO. It's working in our test environment, but we haven't implemented it in the live environment. We want to see how it will affect app users before implementing in the live environment. Is there a way to access the test environme...

Hi, is it possible to find the translation function for Canvas in the app?Kind regards Maria

I’m a student and have been using canvas to complete assignments with either my computer or ipad and occasionally my iphone. With many fully online classes, teachers will post video lectures in the “media gallery” tab. Usually when i’m watching a vid...

I’m having issues with the videos not populating/playing on my iOS devices. They do work on a Windows PC. I have tried all troubleshooting I can think of. Today, I spoke with IT support at my academic institution (Arizona State University) and they w...

I would like to establish a Canvas site accessible to all staff and students. To simplify the process, I am considering setting it up as an Institution type Canvas site, thereby avoiding the enrollment procedure. I am curious to know if staff and stu...

I am required to upload a self recorded introduction and don't seem to be having any luck. We can perform this using the canvas mobile app but I do not know if I have access in canvas to upload a media file. It seems that I am logged in but when sear...

I can't find my school in the Canvas App

I can't access my Pdf 

Ive been using the widget for a while when it suddenly stopped working, so I removed it and tried to put it back, when it was not letting me put the widget back. Like other posts have said, there'd be two options for widget theme, and a button to hid...

When viewing Canvas Messages from my students through a browser, under their name it lists the name of their course. In the mobile app it does not. Is there a way to change settings in the app to fix this?

I have found out how to moderate a quiz in the web version of Canvas, but I cannot find how to do it in the Canvas Teacher app so I can do it if I'm not in my office.  Anybody found that feature yet?Jan

I am trying to place a widget for the Canvas app on my homescreen on my Google Pixel 7Pro-I am able to select the widgets and move them to the place on my homescreen I would like them to be, but then a popup appears that asks me to select either ligh...

This may also be a newly introduced bug -- but after searching for ages, I cannot seem to locate where to report these.I own a Samsung phone and I'm trying to add the To-Do Canvas widget to my home screen. The process I take is:Tap and Hold screen ->...

A student says they submitted a photo of their assignment through the Canvas Student app and got the confirmation BUT the professor never saw a submission. There is no copy of the photo in the student's user files (Account> Files > Submissions > COUR...

 I ran into an old friend currently in the MP program for WCU. He stated he had some recommendations on how Canvas can be better for mobile. He states that it would be nice to be able to sort by comments/posts in the mobile app. He likes how robust t...

Hi when the students annotate on a pdf that is included in an assignment using the iOS app, the annotations have disappeared for some of the students when they returned to the assignment. Some of the students can still see their annotations and some ...

Whenever I get a push notification from canvas on the iOS app, the notification redirects me to Safari when I click on it. I have already tried signing out and signing in and it didn’t work. When it redirects me to safari, it prompts me to sign in ev...

I am trying to log onto the canvas on my personal laptop and I already have a school account but on a separate computer. I have also printed out a qr code from my school computer, because there is a tab that says mobile login. It wont let me get back...

How do I get my canvas mobile calendar to show due dates in a different time zone? I live in EST and the mobile calendar shows my due dates in EST time and has caused me to miss a couple of assignments 

Hi!On the Canvas Teacher app, I can pull up a student's grade under the People tab. However, it shows all their assignments for entire semester. I'd like to only see 4th quarter assignments. Is this possible, and if so, which setting is it under?Than...