After downloading the app, I cannot find my institution's name on the list, before logging in. I tried my Canvas username and password, and a combination of the search names below, but El Paso Community College is not on the list. Could you help guid...

Hi, I'm a student who just got started with Canvas and I love the Canvas Mobile app on my iOS devices, I'm wondering if there's a way to port Canvas Mobile or an app with similar functions to macOS?I noticed @Kelvin_Dean raised this topic back in 202...

I have an assignment in which I use a rubric for scoring.  A student showed me that when she views her submission on her iPhone, the rubric criterion is an outdated one that I used several semesters ago.  When she uses a computer, she sees the criter...

When I reply to messages from my students in the inbox via the app (iOS), the message gets cut off if it's on the longer side. Sometimes I'm explaining something and want to break it up into smaller chunks, but after a certain number of lines, I can'...

I am unable to log into the app on my iPad it just keeps coming up with unexpected error after I authenticate

I am getting triple notifications for everything in the canvas app. I am not getting multiple email notifications or alerts on the website, just on the iOS app and I am not sure why.I am also getting notifications for a mystery class. In the past it ...

The following is copied verbatim (save for a few grammatical corrections and removal of any potentially revealing information) from the (automated) email I got from Canvas Support explaining why they can't work with this for now, but I should post th...

I have a group from one of my classes showing up on my dashboard when I view the canvas app through my ios device. The group assignment is over and I would like to hide the group as I no longer need it. Is there anyway to do this? The edit Dashboard ...

I'm not getting reply option to submit my self introduction in my mobile canvas app also in my laptop. tomorrow last date to submit it please help me in this process.thank you

How do I disable caching the calendar on the mobile app but continue to cache the login. Every day my calendar fails to start due to cache issues, and I need to reset the app to use the calendar. I'm tired of re-logging in every 10 minuites, just to ...

I've got to know that profile pictures uploaded via web version will give you a blurry picture although the original photo is in high resolution within the suggested file size. Several on this forum suggested I use the mobile version instead, to get ...

Sorry if I've missed this in my research. If I (a teacher) set up appointment time slots in a course, how can students sign up for a time slot in the iOS mobile app? Thanks!

Is there support for the C4E Homeroom course for Canvas Parent App users? When logging in, the homeroom is listed as a regular course, and when opening homeroom it takes me to the grades screen and says No Assignments, which of course is true since t...

Hi, every time I press the calendar button on canvas the app freezes and I have to exit out of it. I’ve tried deleting the app and redownloading it and the button sometimes works the first time I open the app but then goes back to freezing next time ...

SpeedGrader is not showing me the usual annotation tools. It has zoom, full-screen, and rotate buttons, but there is no highlight, annotate, etc. Instead, it has a message that says "Download the mobile app to add comments or other annotations." I've...

I currently have a submission upload that is taking up 4.9 MB on my phone and my app is at 102.9 MB which takes up alot of storage on my phone. I have had canvas for 4 years at a different school and storage was never an issue. what can i do to fix i...

Why can’t I delete or edit my post that I submitted in discussion on canvas app mobile  

When I log into the student app on my iPhone and try to watch one of the course videos, my only option is to open it with Safari. Also, when I try to sync the calendars, the only option is to use the Apple calendar. For simplicity, while combining al...

Hi communityI am using Parent mobile app, but the app doesn't have enough functionSo I have to log in to the browser on my phone.Instead of showing our Canvas LMS, It turns on my Parent mobile appI have to use Canvas mostly on my phone. So is there a...

We recently went to single sign on for our district, and now the mobile app is not working for parents. Is there a way we can edit the mobile app to eliminate automatic sign in and allow the parents/observers to manually log in with their credentials...

Two teachers have 1 course cross-listed. They would like to use the app to grade, but they cannot segregate by section. Is this possible? If so, how?

Our students and parents are seeing old courses when they use the mobile version/app, even though we have archived them at the school level.  Is there a way to prevent this?  If not, what guidance can we give our students and parents to make this mor...

How can you access comments easily on the canvas app on IOS? 

I am unable to find groups in the mobile app version. Is this option not available on the mobile app version of Canvas?

I need help because I updated to the latest version of Canvas and now the IOS app is basically unusable. Everytime I try to switch to a different page, the entire thing freezes. I have uninstalled and reinstalled the app multiple times and there are ...

When our learners go to a page and it has an embedded video on it the video launches into full page mode right away. This becomes a problem as there are instructions they need to read before the video plays, but it launches full screen on our ipads. ...

Hello, my canvas mobile app has been giving me issues now that I’ve gotten a new phone (iPhone 11). It appears like it would if I were using a computer, making me log in every time and find my school unlike before. I also can’t receive notifications,...

It's been working fine up until an hour ago, now it doesn't work whatsoever. It's asks for my school, it shouldn't have to put that in, everything was set up, I have been working on it for a week already, even earlier this morning and now, I put in m...

Every time I get a notification on the Canvas mobile app, it sends me four duplicate notifications.  I've tried turning them off and turning them on, redownloading the app, and nothing helps.  It's getting so annoying!

How do I leave a group in Canvas as a student, or at least prevent it from showing up on my dashboard in the app? Groups from classes that I finished a year ago are still showing up and it is beginning to crowd my dashboard. I have looked it up and t...