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Bit of a mystery. I have been searching the guides and question forum for similar issues and can't find any. Next up I will need to submit a ticket, but thought I'd ask here first.I'm an admin. I have an instructor who is unable to reply to student m...

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Canvas Question Forum
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Hello, I am handling a class with a lot of quizzes and students, and some of them have specific accommodations.Is there a way to assign accommodations to specific students, so every time I create a quiz it is modified automatically according to these...

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Two problems with the new test Keys:1. when you generate a key the PDF generated doesn't allow users to select text, and it is constructed in a way that even when you use the Adobe tool to identify text it still does not.2. Hot spot answers on printe...

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Canvas Question Forum
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Inbox allows me to type a message using the return key to make paragraphs but then ignores them when the message is sent. The recipient only gets a single block of text regardless of how many paragraphs were entered. So a message composed as: Dear Xy...

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The new update to the Canvas Inbox has some issues. While it is easier to scroll through your courses, there doesn't seem to be a way to click on your Favorites, it is just one big long list depending on how long you have taught. Also, all formatting...

Community Participant
Canvas Question Forum
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I have not been receiving any email or push notifications. I have looked over the notification settings and they are set as needed, but I still haven’t received anything despite getting announcements and assignments only in canvas. What can I do to s...

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Canvas Question Forum
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As an alternative to the publish/unpublish card view, having a setting to show the dashboard courses by roles would be awesome. For example: Instructors who are teachers in one course, and students in another course can have the option to view these ...

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I have a puzzling oddity that I can't figure out. I have a number of Graded Surveys (in Classic Quizzes). One of these surveys doesn't open to students until Feb 12, and yet somehow Canvas has assigned zeroes to 74 students (even Test Student has a z...

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I have been able to write emails to students using simple formatting such as paragraphs. However, that changed today when all of a sudden my messages (ones I wrote as well as received) appeared as one block of text even though the messages were previ...

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Good evening,I have been having an issue trying to get onto canvas when I use my Wi-Fi from home. Unfortunately I have to live in Tijuana for a little until i can afford to find a place closer to school and being that I work full time all I would rea...

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I want to share a PowerPoint file I presented in class tonight with my students.  How do I do that?  I'd like to be able to set up a folder for Class #1 and put files in it to share with the students.  I want to be able to do this for all my classes....

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Trying to give permission to see/edit the LH navigation menu in settings without having to enrol in the course for a custom role. Which permission controls the right to see/edit the LH navigation menu in settings? 

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Hi,I need help. My discussion for Spanish 2 is not recording the speaker I am suppose to be mimicking. It only records my voice repeat the words.Is there something in the canvas setting that needs to be fixed? This feature worked all last semester. A...

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Canvas Question Forum
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When uploading a student CSV file to Canvas, we get an "Invalid UTF-8" error if any row has characters such as í or ñ in the name fields.   Notepad++ indicates the file is UTF-8. Are these characters not valid UTF-8?  Is there any way to upload files...

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Canvas Question Forum
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I am looking for some guidance for Advisors (departments, colleges) on tracking at-risk students in Canvas.  We have several of our colleges interested in what Canvas can offer them in terms of tracking at-risk students, especially at the college lev...

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In Blackboard the students email was listed in the class roster, in canvas they do not provide the email address only when you click on it it goes to the email in class and I have to send an email since I'm a PC an inquiry in regular walden email. Pl...

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A professor recently reached out in regards to 2 different time stamps showing under their module assignment settings and they are wondering why one is showing 9AM and the other shows 11 AM and wants only one (the 9 AM) to reflect since it's confusin...

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As an instructor, I understand how to rearrange the columns in the gradebook, and that I can also drag each column for custom placement...but PLEASE, can the developers come up with an easier way to do that?? It takes forever for me to drag each indi...

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Hi,I am trying to delete courses and enrollments, not in the selected import file. I am getting this message: An enrollment referenced a non-existent section.Any suggestions are welcome. Thank you

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Hi the colors of my classes are appearing different from my MacBook compared to my iPad and iPhone. I was able to turn off the high contrast off on canvas on my MacBook but for some reason it is still on on my iPad and iPhone and I don't know how to ...

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Canvas Question Forum
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When I go to print a quiz from canvas - it does not convert the Latex type to math and so it does not print correctly. Any ideas?

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Hi all,I have published a course under an Free for Teacher account and now I am trying to publish a second course but I keep getting the error "Complete registration by clicking the "finish the registration process" link sent to your email".However, ...

Community Novice
Canvas Question Forum
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When I login to canvas through my university, it is not loading up my classes or any other tabs available.

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Hi The publisher emailed me a ZIP file for Canvas containing the test bank I am currently using in class. How do I upload it to my Canvas and convert it to WORD?Also, how can I make a quiz from the testbank (for e..g 10 questions) from each chapter? ...

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In new quizzes, can students review  the quiz with lockdown browser? Or does LDB have to be disabled? Thank you

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How might I delete the student's attempt on. a quiz? I tried to reassign the quiz but the student still cannot take the quiz.Thanks in advance!Christine

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Syllabus is enabled but there is nothing there when you click. It shows up only in the Welcome module. How do I move it to the Syllabus tab? I'm the instructor.

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how do I find a zoom link for a course when it isn't in my dashboard but it shows im registered on ssol??

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I want to let my students see the correct answers for a quiz after it is due and no longer available for them to attempt. I do want them to see the answers eventually for learning purposes, but I give them unlimited attempts and they can use their bo...

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