I have several students where canvas will not let them use Studio/Arc and thus cannot complete verbal assignments. I have already made sure that they were following instructions by simply clicking on the record media button within an assignment. No s...

Hello, everyone!I'm very interested in specifics about how Studio behaves on Mobile devices, specifically for a student to post their own Studio video to a Discussion. I have read the Guides for both, but I'm still unsure if this task is possible to ...

I am looking for a way to disable the email notifications that we receive when we create automatic captions.Every videos I upload to my studio account has an automatic process for generate the captions, but always that a captions are generated, I get...

Weird question incoming. Is there anyone knowledgable about the engine behind the Arc (Studio) captioning tool? While I'm fairly impressed already with Arc's captioning ability, I'm curious if it has the ability over time to get better at captioning....

During a training session on Arc, the question was posed why you cannot allow comments on an Arc video that has a quiz. Can you provide a rationale behind this that I can share with others on my campus?

I may be going crazy, but have others noticed that the caption editing on an embedded Arc video has changed? For most of the time we've been using Arc (about a year now), you could embed an Arc video into a page/assignment/quiz/discussion and edit th...

If a teacher films students giving presentations, demonstrations, projects, etc and wants to upload them to Arc and individually turn them back to each student for them to have in their Arc portfolio, what is the best way to do this? 

We use a third-party captioning service that integrates very nicely with our lecture capture software. Basically, the workflow is:Faculty create and upload their content.They either contact us to request captions or we give them permission to be a ca...

I've noticed that when using the webcam capture that I really shouldn't be touching the mouse at all.   If I were to use the mouse and click someplace on the screen the webcam capture interface is then interrupted and disappears.Is that what others a...

I uploaded a YouTube video into Arc and I am not able to add closed captioning.  Will it be possible to add CC to YouTube videos uploaded into Arc?

I am searching in arc api docs a way to associate an already existing collection to any user but i can't find any endpoint to do it, really don't exist a way to do it through API? The only way that i realized is manually enter an ARC course with the ...

I require my students to view certain videos that I've uploaded to ARC, but I don't wish to embed quiz questions in them. I've run into several problems with these assignments. First, it appears that the only way I can see who watched the videos and ...

We have Arc and Canvas; we have discovered that anyone sharing a video in a student Group discussion/page/etc. causes the video to be visible to all users in our account via an institution-wide account. We have submitted the issue but I wanted to see...

The screen recorder available through ARC is suddenly not working, although I've used it before. It asks me to download the program, which I have from before. Even after deleting and downloading again, it's not working. The symbol appears on the task...

The Arc video editor locks up after 10 or 20 "cut" edits. After, say, 20 cut tool edits, I go to hit the "done" button within the video editor, and it locks up. The only thing I can do then is to (a) shut down the screen recorder app in Windows Task ...

Greetings, folks!Here are two related problems which have been serious time wasters for me when screen recording my lectures in Arc.PROBLEM 1: FORCED TO CREATE A DUMMY VIDEO TO ACCESS "RETURN TO RECORDINGS"Suppose I record a class lecture, shut down ...

Hi,Our students use Arc to share the video's they made. They do this in groups in Canvas in a discussion.When they click the blue Arc video button in the WYSIWYG editor, they can allow comments, but when they embed the video the comments tool is not ...

Hi all. Looking for your experiences migrating videos into Arc. We're moving 11,000+ videos from Kaltura to Arc at the same time we're switching from Blackboard to Canvas. Looking for any input, best practices, suggestions, and/or warnings about migr...

Is there a way to pull a report to see how much Arc storage we're using as an institution? I know about the course storage report, but it doesn't seem to pull Arc data (or maybe it does and I'm just reading it incorrectly).Thanks!

Is there a way to export all comments in ARC videos to a text-document?

I would like to know whether there's an API available to get analytics/insight/usage data for Arc media.Some of the data I'm looking for includes i.e.number of courses have got ARC enablednumber of users by role (teaching staff/ student)number of upl...

In this Studio release (August 21), admins can filter the Media Management page by the Studio Admin role.    New Features   Studio Admin Filter Option Admins can filter the Media Management page by the Studio Admin role. This filter option allows ...

In this Studio release (August 7), Studio admins can view and manage media in all user libraries in their institution's account. Additionally, admins can select to view only media that is inactive. Also, sub-account admins have access to the Admin M...

In this Studio release (July 3), auto-publishing settings allow users to run captioning and publishing automatically.    Updated Features   Auto-Publishing Captions Auto-Publish settings allow users to run captioning and publishing automatically...

In this Studio release (2024-05-06), Studio Capture for Google and Edge browsers is updated to allow users to manage the webcam picture-in-picture display when creating a screen capture. Additionally, Studio Global Navigation is redesigned to be mor...

In this Studio release (April 2), a new menu for media management is introduced. This menu allows admins to access management options for individual media files without needing to individually select the files.    New Feature   Admin Media Managem...

In this Studio release (March 25), Studio introduces automatically-generated captions for media uploaded after March 25, 2024. This update eliminates the need to request captions for newly uploaded media files. YouTube and Vimeo media uploads contin...

In this Studio release (March 11), Studio introduces a Media Management interface to give Studio admins a holistic view of Studio content in their institution’s account.    New Feature   Admin Media Management   Studio introduces a Media Manageme...

In this Studio release (February 21), Studio offers a Professional Captioning integration to help instructors provide captions for their media. Note:  Professional captioning is only available if a district contracts with professional captioning ser...

In this Studio release (February 6), Canvas Studio Capture provides users with a native screen capture recording experience. Additionally, Studio users can manually create captions for uploaded media and for media linked from YouTube and Vimeo. Note...

In this Studio release (January 16), Studio Quiz Results are updated to generate faster and display additional and more accurate metrics. Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more...

In this Studio release (November 27), simplified Chinese language is supported in Studio. Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.    Updated Features   Chinese L...

In this Studio release (September 11), when moving media, a Search feature option allows users to easily search collection names. A keyboard shortcut allows users to easily change media volume.   Studio is an online video platform that makes learnin...

In this Studio release (May 8), caption changes are autosaved when making edits. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production environmen...

In this Studio release (May 2), captions are preserved when media is cut or trimmed. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production enviro...

In this Studio release (April 3), the Embed Customization feature options allow users to display a specific section of an embedded YouTube or Vimeo video. Additionally, students can download media transcripts. And, admins can control whether Media T...

In this Studio release (February 21), the captioning experience is updated to provide an improved and more accessible experience for all Studio users. Additionally, the Navigation Tray includes an option to view all Course Collections. Studio releas...

In this Studio release (September 26), basic cut and trim video editing options are available for Studio media.  Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be av...

In this Studio release (September 19), new endpoints allow users to access Media Insights via the API. Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.    New Features   ...

In this Studio release (July 4), new endpoints are available to provide tooling for admins in managing their media content across the entire account. Studio release notes indicate features and updates that are currently available in the Studio beta ...

In this Studio release (March 28), media-level analytics are expanded with new insights and export capability.  Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be ava...

In this Studio release (March 21), the Generate Public Share Links permission displays in account settings for admins.  Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.   ...

In this Studio release (January 3), Studio supports an integration with Zoom that automatically uploads recorded meetings into Studio.   Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more ...

In this Studio release (November 2), custom groups can be created in Studio accounts.   Note: Creating groups is a user permission. By default, this permission is turned ON for instructors and OFF for students.   Studio is an online video platform t...

In this Studio release (October 11), the Media Player playbar includes a captions icon.   Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.    Updated Features   Closed Ca...

In this Studio release (September 27), Studio supports media uploads from Vimeo. Additionally, the process for sharing media to individual users and revoking access has been simplified.   Studio is an online video platform that makes learning more i...

In this Studio release, the Display Media Tabs toggle is turned on by default.   Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.   Updated Features   Display Media Tabs ...

In this Studio release (July 26), Studio introduces Web Content Accessibility improvements that support all screen sizes. Additionally, accessibility updates have been made to the Studio Player.   Studio is an online video platform that makes learni...

In this Studio release (June 29), admins can view usage analytics for their account.    Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.   New Features   Studio Analytics...

In this Studio release (June 28),  the embed functionality for Studio media in the Canvas Rich Content Editor (RCE) has been updated, providing support for anonymous grading.    Studio is an online video platform that makes learning more impactful t...

In this Studio Beta release (June 24), admins can view usage analytics for their account.    Studio is an online video platform that makes learning more impactful through active collaboration.  Learn more about Studio.   New Features   Studio Anal...