Community Help

cmuir · 2024-06-24

I'm having a hard time following discussion threads in the "new" format. Are there ways, in the inline view, to: show some kind of divider between individual posts in a thread?show a connection between threaded posts? In the "legacy" discussions for...

cmuir · 2024-06-24

In the new discussions, is there a way to sort by the date of the initial post in the thread? Not by the date of the most recent post in the thread? Appreciate any help.

NaomiArdjomandK · 2024-06-24

I keep getting an error message each time I try to submit my first day attendance. It tells me that my progress is saved and to try again in a few minutes, but it's continuing to show this error.

ANNAPIGOTT · 2024-06-24

Is there a simple way to export the questions/answers of a canvas quiz so I have a record of them off canvas please?

jlugo1 · 2024-06-24

In recent weeks embedded and uploaded Google docs have "disappeared" from long established courses. We are trying to determine if it is an internal issue or is it an LMS issue. Has there been interruptions or glitches that may have caused a google d...

AhmedRafea · 2024-06-24

GregMyles · 2024-06-24

Hi, I'm trying to assist someone setting up an LTI 1.3 tool using dynamic registration. The platform is Moodle 4.1 and the dynamic reg link has been generated there (there's nothing more to configure on the platform side). When added to Canvas the 'r...

LeslieKirshner- · 2024-06-23

How to install turn it in on my canvas course.

SurajPaigude · 2024-06-23

When we try to import the IMSCC it creates the new App always into the course level. We just want to create simple module which will point to the LTI 1.3 App created at the account level. Could you please help here?

ABailettiSaez · 2024-06-23

Hello all, I am fairly new to Canvas and online teaching. I teach Biology, online lectures and in-person lab. I would like to test my students using Canvas Quiz, but while they are in person in lab. I think I have almost all figured out except the ti...

wguida · 2024-06-22

Here's the question: can you search every course and page in a Canvas instance simultaneously to find a particular string? Here's more details: We are looking to identify and update all the external links from an academic library in our Canvas ins...

saustin · 2024-06-22

Good morning, I was attempting to trouble-shoot problems that a student was having with her exam. To do so, I looked in her URL history and saw that some of the links were "user-generated" as seen in the screen shot below. How are these created with...

RobertHerron · 2024-06-21

Can someone provide instructions on how to upload Rubrics created in Microsoft Excel? Thank you.

AlvinLopez · 2024-06-21

StewartHollands · 2024-06-21

I would like to upload a powerpoint presentation to Canvas free for teacher for my students to view it as a slideshow on the LMS but not be able to download it. Can someone please help me with this?

WendyJedlicka · 2024-06-21

The new "whole post" only view for Discussions is unwieldy. Especially for large classes. All other LMSs have the option to collapse the Discussion to view just the Subject Lines or just the First Line of the posts so students and the instructor can ...

eecmaeoe · 2024-06-21

I am the administrator for a course run on the 'free for teachers' version. A user changed jobs and no longer has the email address used in our course. She is about to graduate from the course and needs access to the resources and materials to compl...

MarkContreras · 2024-06-21

The video won't play saying I must first accept the cookie policy. How and where do I do that?

TimJensen · 2024-06-21

One of our courses was using self sign-up for student groups and opened them during the class period hoping that all students could sign-up while together in class. Unfortunately, the groups staggered their opening slowly and it took over 30 minutes ...

VictorChamness · 2024-06-21

I have a question regarding Speedgrader and Turnitin. Last semester, I had the ability to resubmit student assignments to Turnitin, and now as I am looking at Speedgrader, I don't see that as an option now. Did that go away on purpose?

SumitDange · 2024-06-21

I am a student of AWS Restart program Jan-Mar 2024; After the course completion, the course content ddisappeared; I wanted to go though the course content again, but accidently I declined that new invitation also after logged in to Canvas; Is there a...

ian10 · 2024-06-20

Hi So we make use of the Kung Fu Canvas course to help onboarding new staff. But during a check of the course I have discovered that one of the embedded videos is no longer available. I was on Vimeo, but it's not any more. The video is from the Gree...

lrussell · 2024-06-20

I have hundreds of emails with discussion threads each quarter. I noticed that Canvas is placing new emails received in "Archive" when I place the original email (root email in the thread) in "Archive." As such, Canvas does not notify me a new emai...

am-bristol11 · 2024-06-20

Are auto close captions a feature of the new screen recording option in SpeedGrader? What about when you create a video from a page?

JUANBARAJAS · 2024-06-20

It is not letting me access Mt San Antonios college canvas account for the summer course I am enrolled in. The error keeps popping up that I do not have a canvas account with them. How would I solce this

MisterTay · 2024-06-20

I would like a quiz I built to be worth 100 points, so when creating it I put 100 in the points amount. Do I then need to change the points value of each individual question (which default to 1 point each) so the total is 100, or is that done automa...

QC99_tsilvius · 2024-06-20

Hello, everyone! I'm having trouble finding a feature that prevents teachers from changing their Front Page selection on their Blueprint courses. We'd like to maintain a consistent student/parent user experience for each course's Home Page when they...

Seangt · 2024-06-20

we've been testing plagiarism review options, and I am going to reach out to support, but, I feel like maybe I'm just missing something simple maybe one of you know. In adding/removing some plagiarism checkers to the plagiarism framework on the admi...

bpost · 2024-06-20

We are in the process of transitioning to Canvas from Moodle and we're hoping someone has an elegant solution to an issue tied to required student training. Our issue: At our institution, Students enrolled in their first online course are required to...

CraigJ · 2024-06-20

Is there a quick way to assign outcomes to selected questions in an Item Bank? I have an Item Bank currently with no outcomes associated to any questions, and would like to split the questions between two different outcomes. It is very tedious to cli...

SamGarza1 · 2024-06-24

In our continuous effort to enhance the Canvas experience, we're excited to share the latest updates and improvements we've made based on your feedback. Over the past few months, our dedicated team has been hard at work addressing key user pain point...

AllisonHowell · 2024-06-17

Plus pages, ungraded discussions, an “assign to” makeover, and more!

SamGarza1 · 2024-06-14

At Canvas, we continuously listen to your feedback to ensure that our tools meet your needs effectively. Based on the valuable insights we've gathered, we're making a temporary adjustment to our discussion redesign.

emilyk23 · 2024-06-13

Designed to meet the needs of young learners, explore how Canvas for Elementary fosters successful digital learning experiences.

AkosFarago · 2024-06-13

Learn about how you can easily move from Flip Assignments to video discussion boards in Canvas!

GergelyTar · 2024-06-06

We are thrilled to announce the launch of Analytics Hub, a new core feature of Canvas LMS, available starting July 9th, 2024. Designed to be a central library, Analytics Hub serves as a one-stop-shop for all your data and analytics needs.

sgergely · 2024-06-03

We are announcing the end of the beta for the older versions (0.x) of the DAP CLI as we fully transition to the latest and most advanced version, v1.1.0. This move ensures that all users are leveraging the improved performance, stability, and expande...

KataKeri · 2024-06-03

We will be upgrading to the latest versions of jQuery and jQuery UI. If your institution uses custom JS/CSS, we recommend checking your beta instances.

SamGarza1 · 2024-05-31

We're excited to share an important update regarding the release of our eagerly awaited feature, Discussion Checkpoints.

Auburn · 2024-05-30

Major web browsers are beginning to phase out support for third-party cookies, a change that may have a significant impact on the functionality of LTI tools integrated with learning management systems such as Canvas. Although this change will not dir...

zachp · 2024-05-29

Together with our customers, we've identified several areas where AI can profoundly enhance our platform. One of these is using AI to build efficiencies and increase capacity for educators and administrators. Specifically, AI can streamline tedious t...

AlexisNast · 2024-05-24

We're thrilled to announce the launch of the Lucid integration in Canvas LMS, now available in beta. This integration promises to enhance your teaching and learning experiences.

SamGarza1 · 2024-05-22

In March, we formed a dedicated team to tackle some long-standing user pain points, focusing on those small yet persistent issues that have been sources of irritation. We also focused our time on enhancements that enrich the experience of our educato...

IsaacMoore · 2024-05-20

Starting June 19th, 2024, all HTTP responses from Canvas will transition to full lowercase response header names to align with industry best practices. This change impacts API users, browser users, and other clients.

jsailor · 2024-05-19

The Canvas Product Team is embarking on a series of live discovery sessions with users to gather feedback and co-create with some of our customers. Read on to learn about our first session.

SamGarza1 · 2024-05-17

For the past many weeks and months, my team and I have been seeking customer feedback for our ongoing redesign work for Discussion and Announcements.

AlexSlaughter · 2024-05-17

The most recent New Quizzes update sparked a lot of feedback, much of it expressing frustration about the known issue related to course files in item banks. Copying a course does not automatically change the links in an item bank, so when you use a q...

MPioRoda · 2024-05-17

Now available in Beta: New Quizzes exporting as a Common Cartridge. While there will not be any user interface changes or changes to the workflow of exporting a common cartridge package, this work makes exporting more reliable because of the changes...

MPioRoda · 2024-05-16

The new Item Banks Sub-Account feature allows users to view and share item banks relevant to their current sub-account. This functionality makes lookup more convenient, by limiting the item banks listed to the current subaccount. Customers who have s...

zachp · 2024-04-30

The use of Artificial Intelligence (AI) in education is no longer a distant prospect – it's our present reality. At Instructure, we believe that this technology offers immense potential to revolutionize teaching and learning when it is implemented wi...

MPioRoda · 2024-04-22

Latest updates in New Quizzes for Quarter 1 2024, January to March.

RaviKoll · 2024-04-04

We're thrilled to give you an update on our progress and share insights into our timeline adjustments. Here's an exclusive sneak peek at the ongoing progress of our rubric redesign initiative.

AllisonHowell · 2024-03-25

Yes, it’s coming!

BobODell · 2024-03-20

Data Access Platform (DAP) CLI and Client Library v1.1.0 is now available. Version 1.1.0 is a fast follow to our GA release to address some community identified issues with a new feature enhancement to prepare us for future updates.

shirenv · 2024-03-19

The last ideas voting round didn’t go as planned. We want to respond and evolve.

AlexisNast · 2024-03-18

We know that the most powerful aspect of Canvas LMS is its flexibility and extensibility. With our 900+ integration partners, Canvas LMS offers educators the power to seamlessly leverage tools that are right for their students, teachers, and administ...

SamGarza1 · 2024-03-13

Today, we're reaching out with an update on the anticipated release of our new feature, Discussion Checkpoints.

KevinMeredith · 2024-03-06

After customer feedback and collaboration with Google, we have decided NOT to deprecate Google Apps LTI tool as planned in 2024, but we still encourage you to transition to Google Assignments LTI 1.3 to take advantage of the newest technology and ...

SamGarza1 · 2024-03-04

We've got some fantastic news to share – we've just finished a brand new video resource that provides an overview of the Discussion Redesign in Canvas!

BobODell · 2024-02-28

Data Access Platform CLI & Client Library is now GA

Canvas Deploy Notes (2024-07-03)