Community Help

AJ1981 · 2024-09-29

Hi. There is no longer a scrollbar at the bottom of the grade book (horizontal) to scroll through the grades. Yes the scrollbar on the right side (vertical) is there, but the horizontal is missing. Help. This is frustrating trying to manually upda...

DennisV · 2024-09-29

In Attendance > Settings, I click the box that says "do not count attendance towards final grade." However this setting will not stay saved and it never recalculates the total grade without factoring in attendance. I did not have this problem last se...

MusicSuzanne · 2024-09-28

Hi Everyone! I want to create leaderboards and badges for my students to use in Canvas. I am a teacher, and do not have on-campus Canvas support. My school just converted to Canvas during Summer 2024, so I doubt we are using the Legacy version. One...

rmorrison2 · 2024-09-28

When I export my grades as a csv file, they are delimited by semicolons. When I open the file in Excel it defaults to a comma as the delimiter and all the data is in the first cell. I need to change something so that they are in sync.

LisaWilliamsOC · 2024-09-28

I have some students who are assigned weekly homework lessons and some who are not. I do not want to "excuse" those students, I just want the assignment to NOT show up for them. When I copy an assignment, it does not retain the "assign to" list and w...

WALTER9 · 2024-09-28

BUENAS NOCHES, DESDE HACE MAS DE 2 MESES ESTOY SOLICITANDO UN AUDIENCIA CON EL RECTOR DE LA UNIVERSIDAD WIENER, (LO HE SOLICITADO A LA SRTA. SAMARA CARBAJAL VÍA EMAIL) HASTA LA FECHA NO TENGO RESPUESTA. ¿ES IMPOSIBLE ACCEDER, TENER UNA AUDIENCIA Y EX...

cmarriner · 2024-09-27

I entered a quiz question that has 2 VERY similar answers... the students have taken the quiz, and after additional thought on my part, I'd like to grant credit for either answer. Multiple correct answers doesn't appear to allow one or the other... I...

Jshaw39 · 2024-09-27

When clicking into an assignment from the calendar, no content will load. I added 2 screen shots from FireFox, that until yesterday, worked JUST fine. Also from the Main Canvas Dashboard Canvas courses will not load.What is the fix for this?

jeanderson3 · 2024-09-27

When I copy one Announcement from one Course to another Course in the same term, I'm baffled why the "Posted On" is left blank. Isn't this cause for confusion among students? According to the Canvas Teacher Guide... ...Copied announcements display on...

CassidyMcIntosh · 2024-09-27

I am a staff member at a college and an instructor in my department wants to show letter grades as well as percentages in the Total column of the gradebook. Is there a way this can be done?

EmilyFreeman1 · 2024-09-27

Student Group option not listed under Filters but SpeedGrader will not open until Student Group is selected

Greengal · 2024-09-27

When I set an assignment in a mastery path I put in a due date. When students are assigned that assignment it creates an new assigned to without that due date. So I have to remember to go back in after the first student is assigned and reset the due ...

bsmaff · 2024-09-27

Just to ask is it possible for students to upload on a weekly basis their vocational maths and English as well as direct study homework on Canvas assignments?Only as the students explained when they clicked resubmit so can add their week one and two ...

SihyunLim · 2024-09-27

I have added an LTI app to the Canvas system and am using it in the course menu.However, when I disable the LTI app menu in the course settings under "Navigation," the menu completely disappears, making it inaccessible even to instructors and adminis...

rwollner · 2024-09-26

I am an administrator. We need some faculty doing work for the program to be able to see student work from courses but not see their grades. Is there any way to give someone access to all submissions but not grades or feedback? I am not sure if this ...

Pyper24 · 2024-09-26

Hello! I am taking a course through Canvas and have been trying to log in to my Canvas student account. I have tried all of the solutions on the guide for logging in. I have also tried to request a change for my password three times and have gotten n...

Chris_Hofer · 2024-09-26

Hello! I am a Canvas administrator at our college, and we currently format our course names similar to the following example: FALL 2024 COLOR AND LIGHT STUDIES (DFN-139-A) Since the semester name/year appears other places in Canvas, we want to remov...

thompsjm · 2024-09-26

I need to make an admin account that see all content for all courses, but I don't want them to have access to certain apps like Ally Configuration page and TurnitIn Configuration. How can I disable those apps for all admins except the true Adminstrat...

sms2 · 2024-09-26

Courses offered are PD courses and typically run for 7 days at a time. Usually, courses start at NOON on a Thursday and end at NOON on the following Thursday. We then have the main settings for the start date to match, but the end date is for the Mon...

SvargoSDOC · 2024-09-26

Hello, There is currently a student within our district who cannot access a specific course as it is shown as unpublished. After verifying with the instructor and other students in the class, we confirmed that only the student in question sees the co...

AgustínBarragán · 2024-09-26

I am a student using Canvas with my professors and rely on it to check on my activities.For some reason, recently in my calendar in my computer, the pop-up feature for checking activities broke. Instead of popping up on the side in a bubble, it drops...

hermogenes · 2024-09-26

I would love to open the quiz bank and search for any question that references a specific concept--the Greek idea of phthonos, for example, or any reference to "deconstruction" in any quiz question. If this is possible, I have not found out how to d...

scombs426 · 2024-09-26

I had a teacher complete annotation on a group of papers and now the annotations are gone. Students have not resubmitted. Both teachers added comments that are still available within the assignment, but all annotations are GONE! - am I missing some...

NicholasPardike · 2024-09-26

I need help understanding how the Canvas grade book decides which grade to include for a classic quiz with multiple attempts and a late penalty associated with it. I have a classic quiz with 2 attempts, which is supposed to take the highest score. I ...

mullenjmath · 2024-09-26

I am trying to add a PlayPosit assignment to my Canvas class. It allows me to set the bulb, fill out all the things, but when I click SAVE, I just get the white foggy screen of doom. If I reload, I lose all of it. Any ideas??

Emily55 · 2024-09-26

Is there a way to reassign an assignment to just one student? I have a student whose computer died, and his assignment got submitted without any answers.

Bill_C · 2024-09-26

Can we mass delete Canvas "messages" rather than one by one?I have tried the CTRL+A but that does not work for me. I can only get it to somewhat work if I click a few messages and then hold shift to get the ones not marked for deletion. Very time c...

abergh · 2024-09-26

Students and Parents find the symbol for overdue work confusing. (In the Modules View) Shouldn't it go away once a grade is awarded regardless if it is overdue? Am I missing something?

jshaw · 2024-09-26

I give students a grade of zero if they fail to complete a canvas assignment. But, I don't receive any notice when they finally submit their work. I need to know when they have submitted work so I can grade it. Previously the new assignment would sho...

YupingLi · 2024-09-26

The first assignment is an individual one and the second is in a group of 4. I set up groups for the second assignment before the first assignment's due date, and the group setting applied to the first assignment submission! As the result only the fi...

teryn_odom · 2024-09-26

We’re excited to announce the first iteration of a powerful new feature in Impact—Course and Term-Based Messaging with the addition of Sub-Account-Based Messaging as a bonus! This allows Impact admins to target Canvas users with highly personalized m...

AllisonHowell · 2024-09-23

The long term fix is nearing code completion and will be released to production in late October

SamGarza1 · 2024-09-18

Are you curious about Discussion Checkpoints? I’m here to give you a sneak peek at this highly anticipated release, coming later this year.

sgergely · 2024-09-13

We’re excited to introduce DAP CLI 1.2.0, featuring secure connections to MySQL and PostgreSQL, optimized memory usage for cloud environments, and improved error handling for parquet files. In addition, the CLI now logs system environment details for...

TamasBalogh · 2024-09-11

In a previous post, we explained the issue where the 'Disallow Threaded Replies' option was inadvertently applied to discussions that were intended to remain threaded. Unfortunately, due to the nature of the update, we are unable to identify which sp...

teryn_odom · 2024-09-11

Ahoy there! After recently docking to provide you the ability to hop aboard with a high-level overview of what LTI Usage is, we want to now dive deeper into how it works and what you should (and should not) expect.

shirenv · 2024-09-09

I'm excited to share an upcoming event that reflects our commitment to keeping you informed and at the forefront of our product evolution. We know how much you care about staying up to speed on product updates, so Instructure New and Next will walk y...

jperkins · 2024-09-03

We're adding some new functionality to allow customization options for Canvas Username/Password logins.

SamGarza1 · 2024-09-03

Originally slated for an earlier release, we have decided to shift the full launch of Checkpoints to Q4, with the beta version available in October and the production release scheduled for November.

RyanNorton · 2024-08-27

Given the busy back-to-school season, our team has been revisiting our Canvas Deploy Schedule to ensure we can minimize any potential disruptions. As a result our Beta and Production deploys have been delayed by 24 hours.

SamGarza1 · 2024-08-21

We're exploring new possibilities for Canvas Group functionality, including the option for private groups and we'd love your input!

RaviKoll · 2024-08-21

Announcing a new feature preview available in Canvas. Read on to learn about our redesigned rubrics and join us in the Enhanced Rubrics User Group to provide feedback and stay up to date on future developments.

TamasBalogh · 2024-08-16

On August 14th, 2024, we deployed an option in Discussions that allows you to disallow threaded replies. This feature was previously available in the legacy Discussions but was missing in the redesigned version. As a result, some of you may have noti...

SamGarza1 · 2024-08-15

As we continue to innovate and improve Canvas, we are excited to share some new features designed to make your experience more seamless and efficient.

sgergely · 2024-08-14

We are committed to providing a reliable and efficient service for your data needs, and as part of this commitment, we will be performing scheduled maintenance on our CD2 API infrastructure. This maintenance is essential for ensuring continued perfor...

teryn_odom · 2024-08-08

We’ve accomplished a lot and are continuing to invest in improving all things LTI to ensure that you can better understand, manage, and deepen adoption of your LTI tools.

RyanNorton · 2024-08-02

We have heard from many of you regarding the evolving ecosystem around access token usage and we wanted to share our upcoming plans and strategies.

TamasBalogh · 2024-08-02

Hello Community Members, I’m Tamas Balogh, the new Product Manager for Discussions. Some of you might remember me from when I was the Technical Product Manager for New Quizzes. I left Instructure in March, but I'm excited to announce that I’m back!

DanaOkerlund · 2024-08-01

For reference: Link to New Quizzes End of Quarter Update Q1 - 2023 New Quizzes News In the past quarter, we've been hard at work bringing valuable updates to New Quizzes that enhance its functonality and usability. One of the key updates is the ab...

AllisonHowell · 2024-07-31

We heard your feedback—the extra step to set due dates is too much. Within the next month, the edit pages for assignments, quizzes, and discussions will revert to their previous design, while preserving the new features for selective module release a...

CarlySteenstra · 2024-07-30

Instructure is committed to enhancing the management and use of LTI (Learning Tool Interoperability) apps within Canvas to be as efficient and impactful as possible. We are also dedicated to providing our partners with outstanding integrated experien...

sgergely · 2024-07-25

We've made important updates to our DAP CLI documentation, including new resource links, detailed explanations on queries, and guidance on datasets and namespaces. Coming soon, the DAP CLI will support secure connections to MySQL and PostgreSQL, bett...

jcrossonhill · 2024-07-19

At InstructureCon we heard from several of you that migrating from LTI 1.1 to 1.3 has been a challenge. We wanted to ease this as much as possible for both tool developers as well as users of their tools, so we have created this best practices guide....

shirenv · 2024-07-16

We just wrapped our 14th InstructureCon last week in Las Vegas! Our team gathered with nearly 3,000 customers and partners from across the globe for over 260 inspiring sessions. The temperature outside soared to over 115 degrees, but inside, the atmo...

Dalma_Schnell · 2024-07-15

We're changing your Portfolium Outcomes Assessment Grade Exchange LTI experience. Starting August 5th, to align with new web standards and boost security, the Grade Exchange LTI will open exclusively in a new tab.

annalindsay · 2024-07-12

Discover how global collaboration is driving innovation and shaping the future of Canvas LMS. Dive into the highlights of our latest discovery session and see how we're committed to enhancing the educational experience for our diverse user community.

SamGarza1 · 2024-07-05

I wanted to share a final update on the Discussions/Announcements Redesign before it becomes officially enforced on July 20th.

KevinMeredith · 2024-07-01

On June 15, 2024, the Lucid Visual Collaboration Suite (LucidChart and LucidSpark) was made generally available to all Canvas customers. This integration gives educators and students alike an elevated teaching and learning experience in Canvas throug...

GergelyTar · 2024-07-01

We are thrilled to announce that our Admin Analytics feature in Canvas is now being migrated to the Data Access Platform (DAP). This transition brings a host of benefits, ensuring a more efficient, consistent, and insightful experience for all users.

SamGarza1 · 2024-06-24

In our continuous effort to enhance the Canvas experience, we're excited to share the latest updates and improvements we've made based on your feedback. Over the past few months, our dedicated team has been hard at work addressing key user pain point...

Canvas Deploy Notes (2024-10-09)