Community Help

hardinm · 2016-11-01

My students use the iOS app, and we are discovering, when the students open the Assignments tab, that work that has been completed is being assigned as "Overdue."What I mean is, that even if the assignment has a grade in the Grades page, or is catego...

cjohansson · 2016-09-29

I had my students use the new annotation feature today and submit through their iPads. After they submitted, however, no assignment showed up for me or for them as submitted. I had a few students in the next class who, when they logged in, got the an...

bkraus · 2016-09-28

Hey all, iOS and Android released the new student annotations feature yesterday (9/27/16), and I'd love to hear everyone's feedback! On a related note:I'll be doing a Canvas Live presentation (Mobile Annotations: Quick Demo ) on it next week, hope to...

johnv1 · 2016-09-21

Our institution uses embedded videos in all our courses, hosted on a 3rd-party service called Vzaar. This was working fine in the Canvas mobile app until one day a few weeks ago, when all our embedded videos stopped showing up in the app, making it m...

scain · 2016-09-08

In the People page there's a really nice metric of "Total Activity" which shows how much time each student has spent in the course. Obviously, this can't be relied upon too heavily since some students aren't actively spending all that time in the cou...

ghancock · 2016-08-26

To limit the number of announcements interrupting the school day we want to be able send an alert through Canvas to an individual student and have the alert immediately show up on his or her iPad. These would be things like, Jasmine, Please check at ...

rseilham · 2016-08-11

In case you missed it, here's the Canvas Mobile State of the Union from InstructureCon 2016 with @peytoncraighill and company.Mobile State of the Union - YouTubeDid you see anything here that is particularly exciting to you?

rseilham · 2016-08-10

As expected, the Canvas Parent App is now available. For more information, please check out:Canvas Parent Release Notes (iOS, Android 1.0)Remember that Canvas Parent is opt in for each school, so you might not be able to test it out, or your parents ...

rseilham · 2016-08-01

Hello everyone,To help manage this group's continual growth and prepare for changes, I have added @KristinL as a community co-admin.If you don't know Kristin, get to know her, she's "awesome". Kristin is an Art Teacher and Technology Integration Co...

rseilham · 2016-07-25

The 3.14 iOS version of the Canvas Mobile app is now available. This update includes multiple grading periods and some minor UI enhnacements.Canvas by Instructure Release Notes (iOS 3.14)Not mentioned in the notes is a fix for the missing style for P...

rgibson1 · 2016-06-21

Good morning/afternoon!A student asks if she can attach multiple submissions to an assignment via mobile. Not sure....

rseilham · 2016-03-21

Big updates to modules. Check it out! Canvas by Instructure Release Notes (iOS 3.13)

gliderms · 2016-03-18

Using the mobile app with an iPhone when viewing videos, if the device is turned on its side in landscape mode the videos do not go into landscape mode. Even in full screen, the videos stay in portrait mode. Is there a way to make videos viewable in ...

rseilham · 2016-01-07

Just released...In this Canvas by Instructure update users can create course nicknames. The app also includes updates to Discussions, Files, and the Calendar. For more information go here:Canvas by Instructure Release Notes (Android 5.2)

rseilham · 2015-12-21

Just wanted to point out there is a big update for iOS. The biggest request for a while has been push notifications (which were brought to Android earlier this year) and they are now available for iOS. Check out this feature on more here: Canvas by ...

KristinL · 2015-12-18

With the latest iOS update, there was some awesome changes! One question -- Some users are able to toggle "view grades" next to the settings gear by tapping the "A+"......but other users do not see that icon. How can I help those who do not have the ...

nwarfield · 2015-10-28

Hi guys! I have another quiz question. When my teachers go into moderate this quiz and give individual students extra attempts, it will not allow students to take the quiz again in the iOS app. Teachers have to allow multiple attempts for all stude...

nwarfield · 2015-10-27

Hi! I am just now returning to work from maternity leave, and I have been bombarded with some quiz questions. I have done some research, but can't seem to find the answer. I hope someone here can help me. I have a teacher who wants to allow stud...

morris_admin · 2015-10-14

Hi Mobile Folks,We received two different tickets today from students on the latest version of the Canvas iOS app that can't see the Assignments area, though they can see other areas of their courses in Canvas. I was able to recreate this error in on...

silversn · 2015-10-01

I am trying to use the Microsoft Mix LTI so my questions in the Mix will insert into the grade book, which is awesome. When I use the computer it works fine but when I use the Canvas App on the iPad or Safari on the iPad it will not show the question...

buddyhall · 2015-09-17

We're having a problem logging into the mobile app on iOS devices for our school. I've opened up a support case that was escalated to developers, but they've been quiet since then. Has anyone experienced something similar?In the Canvas app, when you...

rseilham · 2015-08-13

In this update, the Canvas by Instructure app supports native quizzes for students and a new bookmarks feature. Conversations has an updated design, and Dashboard colors sync between the Canvas app and browser versions.For more info, go here:Canvas b...

rseilham · 2015-07-16

There are a few great InstructureCon 2015 videos related to mobile. I thought I'd point them out below.Mobile State of the Union by Deactivated userOnline, Yes! But mobile- Let’s Talk About It by @rseilham Our Outgoing Journey to Mobile Parity ...

d21585h · 2015-06-30

If you haven't already, here's a good read: Six Trajectories for Digital Technology in Higher Education (EDUCAUSE Review) | EDUCAUSE.edu The section on how mobile devices is especially good. I really liked the statement, "Many are moving to a mobile-...

bkraus · 2015-06-22

Hey all,Canvas by Instructure v3.9 (iOS) was just released on the App Store. If you attended InstructureCon you got to see the awesomeness being delivered in this release. It includes:A calendar to view things that need to be on your radar by dayNati...

rseilham · 2015-06-22

Hello everyone!First off, welcome to the new members and it was nice meeting quite a few of you during the conference. I really love sharing ideas and discussing the possibilities with mobile applications related to Canvas and online learning.I want ...

rseilham · 2015-05-11

At UCF we tag all support tickets and I'd like to share our last year with Canvas Mobile. Over the last 3 months, it's averaged around 1% of all request (approx. 600 a month). How does this compare at your school? Do you track these kind of tickets?...

ldprogrammers · 2015-05-11

I haven't found a way yet to create a page inside of my canvas course and provide a link to another course item such as a discussion and have it behave nicely inside of the mobile app. It works great in a regular browser. But in the mobile app, it ...

rseilham · 2015-04-27

The following guide for Canvas by Instructure mobile apps was created by erinhallmark and I. This document is updated every new feature release. https://s3.amazonaws.com/tr-learncanvas/docs/Mobile_CanvasbyInstructure.pdf If you notice any issues or ...

JuditTarnoy · 2024-04-18

In today's world, maintaining constant connectivity isn't assured. We are happy to share what we have considered and what we have achieved with Canvas offline mode support. The product manager of Canvas Mobile apps is sharing the latest updates.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

jozsefdavid · 2023-12-04

I am pleased to inform you that the planned release has been successfully implemented. From version 7.0 and above, the Canvas Student application now includes the offline support feature. If the concept of mobile offline support seems unfamiliar, I r...

jozsefdavid · 2023-09-11

Enable learning no matter what Our mission as the creator of the Canvas LMS is to elevate success in learning. This is a goal we always insist on and we believe that enabling a convenient offline learning possibility is a great step towards this goal...

jpoulos · 2023-08-30

For Canvas and Apple customers in the United States, iWork files (.pages, .numbers, and .key) can be uploaded via Canvas apps on iOS or the web and they will now preview in Canvas’s DocViewer. This feature enhancement is live as of August 30, 2023.

jozsefdavid · 2023-05-05

At Instructure, we are always looking for ways to improve our Canvas mobile apps and make it more user-friendly. That's why we're excited to share that we are working on a new feature - Offline Support in the Canvas Student app! This feature will all...

jozsefdavid · 2023-05-05

We have created a short survey to gather insights from you guys and understand what you think, what capabilities you want to see in our app. Your feedback is crucial in determining what we prioritize in our research and development pipeline.

jozsefdavid · 2023-02-08

We see that the ratio of the devices running iOS 14 is relatively low (2.3%) and decreasing, therefore we decided to introduce changes regarding the minimum supported iOS version. The highest app versions which run on devices with iOS 14 are the foll...

jozsefdavid · 2022-07-04

I hope this post will make many of you happy. Well, more accurately not the post itself, but the feature which we are releasing for the Android and iOS Canvas applications. There were tons of incoming requests asking us to let the users decide betwee...

jozsefdavid · 2022-04-07

The Canvas mobile applications just like any other application (even web pages in the web browser) store data on the local device for various reasons. Mostly for performance and speed benefits, but even distance learning considerations can play a rol...

jozsefdavid · 2022-02-03

When you open the Canvas mobile apps, they keep you logged in, even if you put the app to the background or close it completely. This behavior adds convenience for the users and is typically what we expect from a mobile application in 2022. But many ...

jozsefdavid · 2022-01-28

Course description text is cut off the home screen when dynamic text is enabled. (Impact on user: Users may not be able to see the text that describes the course where they are enrolled. This could be confusing for users with neurological or intellec...

jpoulos · 2022-01-13

New user management tools allow for more control over individual account access for web and mobile.

jozsefdavid · 2021-12-14

This is the second part of my thoughts regarding student annotations in the mobile apps.

jozsefdavid · 2021-09-30

So, even if it is not obviously visible from the UI, the “traditional” annotations and the “Student Annotation Submission” annotations use different technological approaches under the hood and that should be considered/implemented in the Student App ...

jozsefdavid · 2021-07-06

Approximately 80 million people live with some type of disability in the European Union. That is already a huge number. These people would like to use the same tools and equipment that we all do. They matter, not only because 80 million people is a h...

jozsefdavid · 2021-06-02

It's quite important nowadays to be effective. That is true in Canvas Mobile apps too. The idea is to have a "start here" list of items that collects the most important, the most popular features to have them always at hand, so we save time by elimin...

jozsefdavid · 2021-04-22

We have run a couple of user interviews recently. We wanted to know how the K-5 teachers utilize the technology and the possibilities of Canvas. I am acting as the product manager of the Canvas Mobile Apps, and not surprisingly I am mostly interested...

jozsefdavid · 2021-02-03

Effective 1 March 2021, we will no longer enable http traffic for any authentication providers in all Canvas mobile apps. This update means we’ll only allow communication over https protocol.

peytoncraighill · 2020-05-14

Everything’s green and the driveway is covered in sidewalk chalk and life is totally normal, so that means it’s time for a mobile update!

peytoncraighill · 2020-02-20

Canvas Parent 3.1 beta for Android and iOS - incoming!

peytoncraighill · 2020-02-14

We’re at nine million monthly active users of the Canvas mobile apps, which is many millions more than when I last posted about Instructure’s approach to mobile. If you’re new to Canvas, or if you’re curious about how and why we do the things we do, ...

peytoncraighill · 2019-12-05

All about Canvas Parent 3.0 iOS Beta.

peytoncraighill · 2019-11-18

We’re waffling between snow and sunshine in Utah and my discolored pumpkins are shriveled and leaking, so that means it’s time for a fall update! Here’s what the mobile teams are working on.

peytoncraighill · 2019-07-26

Hope summer is going well for you! After the second-rainiest spring on record, the atmosphere over Utah burned away and now we're all walking around in climate-controlled space suits and eating sand. Here’s what the mobile teams are working on.

peytoncraighill · 2019-04-22

Here's some stuff that's worth writing home about!

peytoncraighill · 2018-10-22

It’s about time we published an update from the Canvas mobile teams, don’t you think?

peytoncraighill · 2018-07-30

If you're looking for printer-friendly how-to guides for parents who are self-registering for Canvas, here's what we've come up with.

peytoncraighill · 2018-07-19

Instructure's mobile strategy usually ends up outlined in a couple of InstructureCon presentations, but if you’re new to Canvas, or if you haven’t made it to InstructureCon, or if you just want to know more about our mobile strategy, here’s a brief s...

peytoncraighill · 2018-07-02

With a few more tweaks we'll be done with Canvas Parent 2.0, so here's a final pre-release post! Anything to do with pairing codes or self-registration in this post is only relevant if self-registration is enabled at your institution.

In Canvas Teacher 1.32, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

In Canvas Student 7.5, accessibility improvements are made to the Calendar. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately b...

In Canvas Student 7.6, Hindi language localization is added. On the Assignment Details and Grades pages, a Graded pill displays once the submission has been graded. When creating a new To Do item, the details page is redesigned. Offline Mode supports...

Published: 06-18-2024

In Canvas Teacher 1.31, the Calendar feature is available for instructors. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

Published: 06-11-2024

In Canvas Student 7.4, the calendar has color updates, the first day of the week syncs with web settings and students can add, edit and delete calendar events. Additionally, when inserting a link in the Rich Content Editor, the text field is no longe...

Published: 06-11-2024

In Canvas Teacher 1.27.0, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users...

Published: 06-11-2024

In Canvas Parent 3.11, embedded media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. Additionally, updates have been made to the Calendar filter and interface. Canvas iOS app version updates are ...

Published: 06-11-2024

In Canvas Student 7.5.1, Video media, including Canvas Studio media, can be played in full-screen or in picture-in-picture mode on iOS 17. The calendar has various user interface updates. Additionally, Offline mode includes the availability of Announ...

Published: 05-17-2024

In Canvas Parent 3.10, in the User Menu, a Mastery Connect Link is available. Additionally, all submission types display the Missing tag and the Grades page interface page is updated. Canvas iOS app version updates are distributed in a phased rollout...

Published: 05-17-2024

In Canvas Student 7.4, the Missing tag displays for every type of assignment submission. In offline mode, images are accessible. Furthermore, the Canvas Student app has improved the display of large images. Canvas iOS app version updates are distribu...

Published: 05-17-2024

In Canvas Teacher 1.26, anonymous assignments submissions and anonymous ungraded survey submissions display as a numbered list of students. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users ...

Published: 05-13-2024

In Canvas Parent 3.10, the late submission deduction display is improved and the Course grade display is updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The feature...

Published: 05-13-2024

In Canvas Student 7.3, attachments are available in Announcements and Discussions when using Offline Mode. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in th...

Published: 04-10-2024

In Canvas Student 7.3, anonymous discussions are supported, a Mastery Connect link is available in the User menu and large text is supported in Assignment Details. Canvas iOS app version updates are distributed in a phased rollout, which distributes ...

Published: 04-10-2024

In Canvas Teacher 1.25, anonymous discussions are supported and comments are hidden for students on discussions with availability dates. Additionally, teachers can bulk publish all modules and individual module items and a Mastery Connect link is ava...

Published: 03-26-2024

In Canvas Teacher 1.29, instructors can publish or unpublish modules and module items. Additionally, push notification options are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all us...

Published: 03-19-2024

In Canvas Student 7.2, reminder notifications for assignments and quizzes are available and push notification categories are updated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users ov...

Published: 03-14-2024

In Canvas Student 7.2, students can set assignments and quiz reminders. Additionally, on the Grades page students can view their total grade based on graded assignments only and the interface is updated. Canvas iOS app version updates are distributed...

Published: 02-09-2024

In Canvas Android 1.28, next and previous buttons are added to module items. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately ...

Published: 02-05-2024

In Canvas Teacher iOS 1.24, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, instructors can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased r...

Published: 02-05-2024

In Canvas Student iOS 7.1, Assignment Enhancements and Discussion and Announcement Redesign interfaces are supported. Additionally, students can rearrange course cards in the Dashboard. Canvas iOS app version updates are distributed in a phased rollo...

Published: 01-31-2024

In Canvas Student 7.1, students can reorder course cards on the Dashboard. Additionally, the late penalty label color is updated in Assignment Details. Canvas Android app version updates are distributed in a phased rollout, which distributes the upda...

Published: 11-29-2023

In Canvas Teacher 1.27, Discussion and Announcement Redesign is supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be...

Published: 11-29-2023

In Canvas Student 7.0, students can favorite groups, and Offline mode is supported. Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in...

Published: 11-22-2023

In Canvas Student 7.0, the Discussion and Announcement Redesign and Offline Mode are supported. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes m...

Published: 10-31-2023

In Canvas Parent 3.9, the Legal menu is relocated. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in these notes may not immediately be available as an update ...

Published: 09-07-2023

In Canvas Parent 3.9, observers are limited to view qualitative data only when enabled by an institution. Additionally, Canvas Studio media displays as user content. Canvas iOS app version updates are distributed in a phased rollout, which distribut...

Published: 09-07-2023

In Canvas Student 6.23, students are limited to view qualitative data only when enabled by an institution. Additionally, Canvas Studio media displays as user content. Canvas iOS app version updates are distributed in a phased rollout, which distribu...

Published: 09-07-2023

In Canvas Teacher 1.23, Canvas Studio media displays as user content Canvas iOS app version updates are distributed in a phased rollout, which distributes the update to all users enrolled in automatic updates over time. The features in these notes m...

Published: 08-24-2023

In Canvas Student, students are limited to viewing qualitative data only when enabled by an institution. Canvas Android app version updates are distributed in a phased rollout, which distributes the update to all users over time. The features in thes...

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