A student has the wrong user ID in Canvas.The correct one is now being sent in our Canvas extract process, but it doesn't replace the wrong one.Can an Admin correct the ID?  OR do I need to Inactivate the ID (by sending 'inactive') for it ? Thanks.  

When an assignment is peer-reviewed using a rubric, the student-submitted rubric is not displayed on the Speedgrader until the teacher completes their own rubric. Is there a way to see the student's rubric in Speedgrader before the teacher submits th...

Has anyone else encountered the issue of announcements and discussion posts not displaying?Since the end of October, we’ve experienced a problem with Canvas announcements and discussion boards, where posts with an 'available time' setting sometimes f...

Mediasite Lti13 ErrorVersion 8.35.0 Build 63  Error SummaryThe current request is not valid.I am receiving this message on a lecture video.

Hi all, please let me know if it is mandatory to have the Foundation certificate to pass the Practitioner. I've brought the Practitioner certificate but don't have the foundation one. Is it nice to have, or do they require additional evaluation and v...

I have had Desmos activities embedded into Canvas pages for a few years now. Last week, I found that when students try to join any of them, they receive an error that they do not have permission to access it (first attached image). This has never hap...

Can I integrate the "Assignments" in Microsoft Teams into the Canvas system?

Hello!So, the app sent me a notification that I received a grade in one of my subjects, and it was there. However, when I went to look for it in the site to know my class standing (with the quartiles since it’s not an app feature), it wasn’t visible....

Is there a way to move multiple items from one module to another.  I do not want to move all the items, but I do want to move quite a few of them.  Instead of clicking on the kebab for each item or dragging each item, I would like to move a group of ...

Hello everyone, I'm using New Quizzes in Canvas to conduct assessments and I need to download a report that shows each student's responses in detail, ideally as an Excel or CSV file. I've tried accessing the “Moderate” and “Reports” sections, but I c...

Can the formula question type handle negative numbers for multiplying and dividing questions? I have been trying to put in simple multiplication questions and can't seem to get negative numbers to work.I have done (`x`)(`y`) and then set x to be 1 to...

I am trying to select multiple files I have already uploaded to the "Files" section in Canvas to submit them for an assignment. At present, I can only select one at a time to turn in.If I need to submit multiple files I've already uploaded, I need to...

I am trying to import content from the iCEV platform in the form of a Common Cartridge. Everything shows up in my modules and looks fine until I try to open something. I get the error message,  "Couldn't find valid settings for this link." Any sugges...

When we do the automatic course creation process from our SIS, our current process is that all courses default to being Published. I'm curious as to what other schools (Higher Education) do and pros/cons. For us, by having the courses default to bein...

Hello team So I have come across a specific field while I am creating a quiz (New Quizzes). That is the "submission type" field which is not edible. Please see the attached screenshot. Does anyone know its functionality and if it can be edible how we...

I'm an ID trying to assist an instructor who wants to be able to put a quick True/False question in a Canvas Page to check for understanding. She'd like it to provide immediate feedback as well. There are plenty of options that would take the student...

How can students see my comments on ungraded surveys? Thank you. 

I accidentally deleted the wrong version of a quiz. I deleted the quiz that the students had already taken. Can I recover their grades or work? It was a quiz and an assignment. I have tried the undelete trick. It does not bring back my students' resu...

I would like the instructor to create a classic quiz whereby we are being tested general knowledge, often focusing on historical, cultural and educational topics. Format should be online quizzes

Hello, I'm looking to change my dashboard from list view to card view. I've searched the canvas guides to see how I'm supposed to be able to change the views, but I don't have the options menu. Did I somehow make the options menu disappear? If so, ho...

I have a teacher who sees the following attached image on one student's submission and not on all the others.  Has anyone ever evaluated this question before?  Does anyone know why this happens?  Why does it have a box around it?  Why does it grey ou...

Students are posting their original response to a discussion assignment, then they delete it which allows them to see their classmates' responses.  After reading the other students' responses, they write their own. This completely defeats the purpose...

I need to submit 2 PDF files and a URL for an assignment. I upload both PDF files and paste the URL and hit submit in the URL section. Then I checked the submission details, it doesn't show my PDF submitted. Do I have to re-submit the PDF files? Than...

Hello there, I am currently experiencing a problem on Canvas where the webpage for the site itself breaks to the point where it's impossible to navigate the site using provided text links in random parts of the page. I don't believe the reason it doe...

I have courses in multiple languages. The grades view fine in all languages that read left to right. When I use Arabic, everything gets flipped right to left per how the language users read (that's not the problem). When I go into the grades section ...