What is the Instructure Community Panda Bot (beta)?

Panda Bot (beta) is a generative AI tool that is currently being tested in the Instructure Community.

Panda Bot references official Instructure product documentation and written resources to answer your questions in a quick, clear, and friendly chat bot format.

This lesson provides an overview of Panda Bot and answers common questions about how it is trained, and when it should be used.

Learn more about accessing and using Panda Bot.

How is Panda Bot Trained?

Panda Bot is trained using official Instructure product guides and other written resources that are published in the Instructure Community.  Panda Bot uses these materials to generate answers to user questions using artificial intelligence (AI). Community team members have worked with chatbot partner Ada to assure that Panda Bot adheres strictly to training materials that have been provided by Instructure. As material is updated in the Instructure Community, Panda Bot's training material will also be updated.

When Should I Use Panda Bot?

If you need a quick answer or piece of information, start with Panda Bot.  If your question can be answered with an explanation, description, or summary of how something works or how you can accomplish a task, Panda Bot should be able to give you a quick and thorough answer.

If you need help troubleshooting an unusual issue or performing a task, contact our Support team directly. Panda Bot cannot do things like reset passwords, change permissions, import SIS information, create or delete content, or other similar tasks.