As a Mastery Connect administrator, you can reset the account password for any staff member in your organization.
Note: In Mastery Connect, a teacher account is any account that is neither a student nor a parent account. All staff member accounts are considered teacher accounts. However, users with a teacher account are not necessarily teachers and may have a user role other than the teacher role.
Open Admin Menu
In the Global Navigation Menu, click the Admin drop-down menu [1]. Then, click the Manage option [2].
Open Manage Teachers
In the Manage list, click the Teachers link.
Open Reset Account Password
Locate the listing for the account that requires a reset, and click the Reset Password link.
Enter New Password
In the Reset Teacher Password window, enter a new password in the New Password field [1].
Enter the same password in the Confirm Password field [2].
Click the Save Password button [3].
The system then sends an email to the user at their primary email address.
