How do I manage comments for media in an Arc account?

Document created by Canvas Doc Team Employee on Apr 13, 2017Last modified by Canvas Doc Team Employee on Aug 8, 2017
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If you are the owner of a video or audio file, you can delete comments in any media that you own. Comments cannot be edited except by the user who created the comment.

Note: Deleted comments cannot be recovered.

Locate Media

Locate Media

In your Arc account, locate the media you want to view. You can view specific media in the My Uploads menu [1], or search for the media in the search field [2].

Open Media

Open Media

Hover over the media and click the Play image.

Select Course

Select Course

If your media has been uploaded to multiple courses, you can toggle the course by using the Course Filter icon [1]. Select the course you want to view [2] to display the comments and insights unique to that course.

View Comments

View Comments

Click the Comments tab.

Delete Comment

Delete Comment

To delete your comment, click the Delete icon [1], then click the confirm delete link [2].

Note: Deleting your comment retains your name and shows that the comment has been deleted. Deleted comments cannot be recovered.

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