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The latest questions and discussions about Canvas LMS. Ask a question, start a discussion, contribute to the global Instructure Community

Is there any way to email the professor of a past enrollment? I have some questions about my final and how it was graded yet the professor closed the course. Having not provided an email this is the only way I can contact them. I need to choose the c...

(Community Member)
Canvas Question Forum
Solution Posted: 12-13-2021 View Solution
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Hello! I am a high school English teacher trying to give my final exam in Canvas using lockdown browser. I used New Quizzes to create the exam. When I go to my lockdown browser settings to require it be used to take the final, it simply loads forever...

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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Greetings fellow Humans, Just want to say I have tried searching old posts and have found a few helpful ones that I saved for specific issues or things, but I am trying to find a true beginners guide. I have used a few LMS as a student but before cov...

(Community Novice)
Canvas Question Forum
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I am teaching 3 different courses using Canvas this semester. Two of them are fine, but the syllabus on one stopped loading last week when Amazon's servers went down and Canvas wasn't working. I have restarted the computer, but it didn't seem to help...

(Community Explorer)
Canvas Question Forum
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Hi Instructure team,  How vulnerable are Canvas and associated Instructure platforms to the LOG4J vulnerability? Is any assessment underway?Without diving in too deep, I figured I'd ask the question since I don't see anything posted here yet. Thank y...

(Community Contributor)
Canvas Question Forum
Solution Posted: 12-13-2021 View Solution
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I have been using canvas for years at my university and I have never had this issue.  For all my Canvas quizzes, I put a time limit.  A student emailed me about a final they were taking saying that instead of getting a countdown timer, they got a mes...

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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Hi, I've noticed on our Canvas that any hyperlinks typed in in the Rich Content Editor are practically indistinguishable from the normal colour font. Once Published our standard theme is applied, but it is when editing/producing content it's very dif...

(Community Participant)
Canvas Question Forum
Solution Posted: 12-16-2021 View Solution
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Encountered this bug when importing a Classic Quiz into New Quizzes. The error says the precison needs to be the same in the min and the max. In the screenshot it clearly is.  I have 2 requests here: 1. Allow New Quizzes to be shared between instruct...

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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The matching portion does not seem to award partial credit for answers. How do I fix this?

(Community Explorer)
Canvas Question Forum
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Hi there   I am trying to enrol a student into their second course in Canvas but keep coming up against a big fat no. This student is already enrolled and working through their first course. The system does not allow me to enrol her in another course...

(Community Member)
Canvas Question Forum
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Suppose I have a formula question in which there is one variable; for example, a variable "p" representing a probability. Is there any way to have the question text (not just the answer) include an expression that is dynamically computed from this va...

(Community Member)
Canvas Question Forum
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I am an instructor teaching an asynchronous online course. I'm experiencing the glitch in Chrome (and other browsers) where, if you attempt to edit a quiz answer in HTML - the 'Toggle Editing answer text in HTML' button - (necessary for superscript a...

(Community Member)
Canvas Question Forum
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I used emojis/icons to give students a visual reference as they look through a module. For example, the title for a reading assignment ends with , and an instructional page ends with . About a month ago, the icons all changed to black and white on ...

(Community Member)
Canvas Question Forum
Solution Posted: 12-15-2021 View Solution
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I have a quiz, for which I would like to copy the questions into a specific bank.  The problem is that there are multiple identical questions in the "Unfiled Questions" bank, most of which throw up broken picture links.  How do I determine the specif...

(Community Novice)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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I am recently experiencing difficulty with duplicating quizzes.  I have copied a quiz, imported it fresh from my master shell, exported and imported but every time I do it it changes the name of the quizzes before it or deletes quizzes.  Am so frustr...

(Community Member)
Canvas Question Forum
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I am all of a sudden getting this image and unregistered grades in Canvas. The assignments I grade show as 'new' with an orange dot next to the student's name in the drop-down, and they don't register on the grade sheet.  I must have pushed a button ...

(Community Explorer)
Canvas Question Forum
Solution Posted: 12-11-2021 View Solution
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Students can annotate peer submission with review text inside the DocViewer tool.  Is it possible to retrieve those annotation text data with Canvas data feed or via REST API calls? The submission_comment_fact table does not contain the review texts ...

(Community Explorer)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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I am trying to set up Google as third-party authentication, and I am running into an error on login. To add google as an authorization provider, I followed the steps listed here: https://community.canvaslms.com/t5/Admin-Guide/How-do-I-configure-third...

(Community Member)
Canvas Question Forum
Solution Posted: 12-13-2021 View Solution
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I'm trying to introduce a toc into my syllabus using anchors: e.g., <h3>Table of Contents</h3><ul><li><a href="#contact">Contact and Consultation</a></li> ... <h2 id="#contact">Contact and Consultation:</h2> ...   When I attempt to follow the link, n...

(Community Member)
Canvas Question Forum
Solution Posted: 12-11-2021 View Solution
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During assignment submission, there are multiple tabs for different types of files. Is it possible to submit a video recorded through the media file on canvas and also submit a document through the File upload in the same assignment?

(Community Novice)
Canvas Question Forum
Solution Posted: 12-10-2021 View Solution
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How do I remove a badge?  I was assigned a very offensive badge and would like it removed.

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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One of my courses (only one) will not change the language from Spanish to English. I have done everything I can think of to fix this--restart Canvas, browser, computer; clear cookies, history, browser settings. It's happening on both of my classroom ...

(Community Member)
Canvas Question Forum
Solution Posted: 12-13-2021 View Solution
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In secondary schools, some students prefer printed  assessments. In fact, it's an accommodation for some. And sometimes Canvas or the school Wi-Fi is down, so the students aren't able to access assessments online. For these reasons, and also to save ...

(Community Member)
Canvas Question Forum
Solution Posted: 12-10-2021 View Solution
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Does anyone know or have experience with Microsoft Teams in Canvas after a course copy? Does one have to go through the install set-up process each semester or quarter? Or does the item copy in and automatically create the new team?  

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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Hi, I just wanted to check if the analytics available to admins at an account level is for all users (staff and students) or just students?  Across the top of the page, you get the data for the number of courses, teachers, students etc.  And then you...

(Community Member)
Canvas Question Forum
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I am withdrawing from a class. I have to withdraw by tomorrow. I just submitted an end-of-semester review that I want the professors to read after I withdraw. Will they still have access to it after I withdraw?

(Community Member)
Canvas Question Forum
Solution Posted: 12-10-2021 View Solution
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I have a student that can only see the discussion posts of a few of his peers, not all of them. It's the same few people each week. He can also message only those students via Canvas, no one else in the class. Any idea how to fix this?

(Community Explorer)
Canvas Question Forum
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After delivering the quiz, I realize that a fair thing to do would be to make one of the incorrect answers on a multiple-choice question correct, and regrade the test with the additional correct option.  Can I do this in Canvas?

(Community Member)
Canvas Question Forum
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When I try to look at my quiz summary, I get the throbber for a minute or two, and then this appears.  I've reloaded about a dozen times, and this keeps showing.  What's up?      

(Community Member)
Canvas Question Forum
Solution Posted: 01-17-2022 View Solution
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