I am trying to add a staff member to an archived course from two years ago. I cannot add them under People > + People because the button "+ People" is greyed out.  This post from Canvas.Yale.edu says that there is a button in Settings > Unlock Course...

Is there a plan for new quizzes to add the wildcard character * in the answer choices?

Someone send me a password reset email or something, I really need to get my final done. Ive tried multiple passwords and nothing will let me in.

This is my first time using collaborations in Canvas and I went to add a collaboration and just followed the prompts, which lead to me setting it up for Office 365. I keep getting errors when I try to actually add a collaboration and now I see that I...

My colleague assured me that she has shared files with me; however; nothing shows up in the "Received Content" section. IS there a setting I have accidentally disabled?

Hi there, I wonder if I can find out which pages within a course have been viewed most frequently. Let's say that I have several pages and I am not quite sure whether there is a need to continue offering all of these pages. It would really help to kn...

When adding a question to a quiz from a question bank the user interface truncates the question. Resizing the window adds some more text but it still does not show the entire question. My instructors want to preview the entire question when picking q...

When I use the "Message students wh0..." feature via Marks, is there a way I can find the messages I've sent to students in the past?

My laptop version of canvas has been unable to log in since the beginning of this semester. My laptop is an Apple OS.

All of the pages on my course went blank when I refreshed it this morning. I cannot add any new pages or discussions and all the replies my students posted are gone! I've tried troubleshooting from answers in this community about browser updates, but...

I have been experiencing Mastery Path Issues since the beginning of the semester, and none of them got answered so far.  Are you still providing support to my institution?What is the estimated response time?08523214 - the student is unable to access ...

Hello,  Is new analytics available in public courses? I have it enabled and it doesn't seem to be collected data? If NA is not available for public courses, is there a means to get Course Activity like page views?    Thanks

I have completed my first micro-credential. Was advised I'd receive an email with a link to Credly to accept my badge. I haven't received an email. I have created an account with Credly but can't find anything helpful there either. How do I receive m...

hello! i'm a student, and my canvas is typically set to list view, as it is easier for me to see all my assignments. up until today, all my classes have been color coded and synced with the colors I set in the calendar (i did this from card view at t...

Hello, Was wondering if anyone might have some great ideas for taking attendance in an online sync class.  Our school requires attendance, but I am driving myself crazy with trying to keep track of students who attend, come in late, leave early, etc....

Can my instructor or teacher see the first file I've submitted or just the recent one that I resubmitted?

We have students who are unable to view YouTube videos which have been embedded within Canvas courses. The YouTube videos have been approved for students to view from the video URL.The students are able to view the video from YouTube itself.The embed...

I have an Honors English IV class that is going to be online. I would like to 1) have a contract grading system where students choose the assignments and reading selections they would like to do to earn a certain grade; Assignments would be given dif...

Hello,  In ALL my canvas courses my students keep disappearing. I will go to put in grades and there are no students there. Everyone still shows up in the courses on PowerSchool which is what enlists the students so I don't know why they would disapp...

I have made comments for students about their work in SpeedGrader in the comments section and throughout using the dot marker.. However students are telling me they can't see their comments. How can they view these please?  

In Modules, when I attempt to download a pdf my instructor has posted, I get 3 options when I click the download icon to the right of the file name; Preview, Download, and Alternative Formats. When I click Download (with Chrome settings for PDF Docum...

We were having our exam on canvas, and you know how teachers/proctors can monitor if you actually left the canvas, right? It was also a synchronous exam which means that while answering online, we're also on a zoom meeting, so the teachers would be a...

no puedo acceder a cursos ayuda por favor    

Hello,   I'm not sure if this is available using the API or if something easier exists, but we run multiple universities/cohorts and need a fast effective way to check that all grades are posted in the GradeBooks. This currently takes hours of time u...

Por qué  mi tablero esta bloqueado?

what do I do after I have finished a course? do I wait or press a button to say that I've finished this course?

What is the maximum duration for a live session? We have sessions that go over 9hrs, as we don't stop the session for breaks. The session automatically ends before the conference is stopped by the presenter.