Community Help

anparker · 2021-08-18

I am interested in trying out a Canvas Studio Quiz and have watched several tutorials about how to do so. Unfortunately, it appears that when I click on the three dots found on the thumbnail card in Canvas Studio, my only two options given for ANY of...

KrisBumsted · 2021-05-12

I have added a VTT file with captions to a video in Studio. The captions will not show if I turn them on during the video. I have to either turn captions on BEFORE I start playing the video or I have to toggle the captions on, then off, then on again...

JoeStanley · 2021-04-09

Hi Guys! I am having a bit of trouble recording my screen using the canvas studio feature. It has worked excellently in the past, but now whenever I open something in full screen to be recorded, the recording window and control panel sit behind this ...

GeogShark · 2021-03-21

Hello, I rely on Studio's "Insights" analytics to confirm whether my students have watched weekly posted lecture videos in part, or in entirety (this is worth participation points for them). Recently, I've encountered situations where "Insights" sho...

ebeski · 2021-03-08

I recorded a screen capture video using Canvas studio. However, once it was uploaded, the sound is missing. I've recorded multiple screen capture videos and the sound on those works fine (except sometimes the mic will stop working mid-video and I get...

TinaMarie · 2021-02-22

Is there a way to change to size the closed captions are displayed on Canvas Studio? One of the deaf student’s feedback is that they are small and difficult to read.

mnewhart · 2021-02-21

Studio is built on the generic Screencast-o-matic tool, which allows for sharing channels. I would really value a way to share a channel or a gallery or even just thumbnails so I can build a channel or gallery manually myself. This functionality is a...

WillBDMS · 2021-01-07

Hello, I have, on a few occasions, imported YouTube videos to CANVAS Studio that end up unavailable to students. I am the owner/creator of the videos in question, and have verified that they are public and approved within my district. What do I need ...

ngkalaf · 2021-01-06

Hi Everyone, I have been using Canvas Studio embedded quizzes for short videos. This worked fine, for the most part, last semester. The videos are assignments that appear in the gradebook so that if students watch the video and answer the question th...

RodCarnillLFCC · 2020-11-16

Recording audio in Studio When recording the web camera, no problems occur. However, when recording the screen capture the audio is in and out and the recording is garbled. Working on a Mac, with Bluetooth headset that works fine in all other video/a...

Canvastic · 2020-11-12

Hi, Canvas Fans!Does anyone know if Studio users can share a video quiz through Canvas Studio?Thanks,

djkarrick · 2020-10-26

When creating videos in Studio, the voice is distorted and sounds mechanical. When using other software to do voice recording, there is no issue with distortion. How do we fix this?

stacy_jones · 2020-10-15

Does the speed a video is viewed at affect the Insights? There is a faculty who has tried viewing videos at high speed and didn't see the high-speed time showing up.

Megan13 · 2020-09-07

I uploaded a video from YouTube using the URL no problem last week. Now I am trying to do it the same way and it says invalid URL. It's my video on YouTube and it has the same share settings for anyone with a link. I am copying the URL from the sh...

parisila · 2020-04-01

I'm experiencing roadblocks when I use the webcam in Canvas Studio on my Samsung Chromebook Model XE500C13.I'm unable to generate self made videos and do voice-overs with screen captures in Studio or on the Zoom app.Is there anywhere online, where I...

mpe · 2020-03-23

Is anyone else having problems accessing the webcam record function through Canvas Studio in Firefox? I don't have the same issues with Chrome but I want our Faculty to have full functionality on all platforms (that support).

shalinie_king · 2020-02-26

I have recorded a lecture using canvas studio but I cannot seem to upload it - I keep getting an error message - as soon as the file is 100%encoded, see image below.My internet connection is fine and I have standard antivirus settings which have prev...

sringsmuth · 2020-01-03

I'm building a page with videos in my Studio, but rather than embedding each video I'd like to use a standard HTML link. Is there any way to do this and still have access to student video analytics? I can't seem to find a way to link to a video withi...

AkosFarago · 2024-10-03

We’re launching a closed beta group to test our newly redesigned media player, featuring improved accessibility, privacy, and adaptive streaming. Be part of shaping the video experience in Canvas!

AkosFarago · 2024-08-09

Sub-account level Administrators now have a holistic view over videos used in the sub-account's courses

AkosFarago · 2024-08-07

Forget masquerading, instead access video libraries of teachers and students directly in Studio. This new feature will save significant time for managing video during the back to school period.

AkosFarago · 2024-06-13

Learn about how you can easily move from Flip Assignments to video discussion boards in Canvas!

AkosFarago · 2024-05-24

Here comes automated publishing, a question on the CC icon and a minor change on our release schedule

AkosFarago · 2024-05-01

Learn more about some key improvements coming to Studio on May 6.

AkosFarago · 2024-03-25

A significant step made today in video accessibility while saving content creators' precious time

AkosFarago · 2024-02-07

Record your browser tabs and screen with up to full HD resolution and tell us what you think!

AkosFarago · 2024-01-09

The new report operates without any delay and features a distinct set of metrics.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

AkosFarago · 2023-12-08

We’ve been working behind the scenes for some time and it's high time we spill the details. Buckle up, it will be an eventful quarter for Studio.

jmitchell3 · 2023-10-02

Read about the three updates to the Instructure Roadmap and get more details from our Catalog and Studio teams.

AkosFarago · 2023-09-04

Capture your screen directly from your browser! Say hi to back-to-back recordings and read our future plans with Screencast-O-Matic.

jsailor · 2023-08-18

Feedback from our users plays a critical role in the development of our Canvas Products.

AkosFarago · 2023-08-10

Additionally, we are adding a search function when moving videos to collections.

AkosFarago · 2023-05-24

Time to level up your video accessibility!

AkosFarago · 2023-04-27

Whether you're a student, instructor, or both, these new features are here to make your learning journey much better.

AkosFarago · 2023-02-21

After adding video cutting in Studio, we are doubling down on content creation. On top of this, you may now change the caption size, its position, and watch any content in 1.25x to personalize your viewing experience. Come and kick the tires on our l...

AkosFarago · 2023-01-18

Quick update on where we are now and some key information how we'll upgrade Screencast-O-Matic’s current 32-bit version.

AkosFarago · 2022-11-18

It is an essential concept in Studio that you use everyday and you might not even notice it. Some level of understanding is key for you about them so that we better understand Studio needs and problems… from the right perspective!

Amaramaya · 2022-10-26

How would you describe lecture capture in 10 words? luckily you won't be restricted to a word count with us 

AkosFarago · 2022-09-20

The last piece on the recent API improvements

AkosFarago · 2022-09-12

Retaining content from retiring users, quickly finding gigabyte large videos across the entire account, exporting media analytics and a few more. First episode of the new Studio API introduction.

AkosFarago · 2022-06-21

We are rolling out significant support around the API in multiple phases. Read this snippet on our plans to see what’s coming first.

AkosFarago · 2022-05-03

Captions have long been a key topic both when creating or viewing content. We prepared a survey around this and we'd greatly appreciate your feedback!

AkosFarago · 2022-03-28

The today released Media Insights page is not only a redesigned view with some fancy new metrics. It is the foundation to better understand correlation between media usage and student success.

AkosFarago · 2022-01-23

A personal diary-like post. My closing on ‘21 and what’s going on with Studio now.

AkosFarago · 2021-11-12

Have you tried our latest feature?

AkosFarago · 2021-08-26

Making Studio consistent and accessible in all screen sizes while keeping an eye on our future plans is one of our great challenges—the recent change on the CC toggle has shown this. (Shh, you’ll learn a couple terminologies, too!)

AkosFarago · 2021-07-26

Have thoughts about how Lecture Capture should work with Studio? Then we have a few questions for you!

Published: 10-09-2024

In this Studio release (October 9), admins can select a preferred naming format for uploaded Zoom recordings. Updated Features Zoom Recording Naming Format In Settings, admins can select a preferred naming format for uploaded Zoom recording...

Published: 08-23-2024

In this Studio release (August 28), admins can view other user’s libraries in grid view. The Last Viewed Before filter option allows admins to easily view when media was last viewed. Updated Features User Library Grid View Admins can view o...

Published: 08-16-2024

In this Studio release (August 21), admins can filter the Media Management page by the Studio Admin role. New Features Studio Admin Filter Option Admins can filter the Media Management page by the Studio Admin role. This filter option allows ...

Published: 08-09-2024

In this Studio release (August 7), Studio admins can view and manage media in all user libraries in their institution's account. Additionally, admins can select to view only media that is inactive. Also, sub-account admins have access to the Admin M...

Published: 07-08-2024

In this Studio release (July 3), auto-publishing settings allow users to run captioning and publishing automatically. Updated Features Auto-Publishing Captions Auto-Publish settings allow users to run captioning and publishing automatically...

Published: 05-06-2024

In this Studio release (2024-05-06), Studio Capture for Google and Edge browsers is updated to allow users to manage the webcam picture-in-picture display when creating a screen capture. Additionally, Studio Global Navigation is redesigned to be mor...

Published: 04-02-2024

In this Studio release (April 2), a new menu for media management is introduced. This menu allows admins to access management options for individual media files without needing to individually select the files. New Feature Admin Media Managem...

Published: 03-25-2024

In this Studio release (March 25), Studio introduces automatically-generated captions for media uploaded after March 25, 2024. This update eliminates the need to request captions for newly uploaded media files. YouTube and Vimeo media uploads contin...

Published: 03-11-2024

In this Studio release (March 11), Studio introduces a Media Management interface to give Studio admins a holistic view of Studio content in their institution’s account. New Feature Admin Media Management Studio introduces a Media Manageme...

Published: 02-21-2024

In this Studio release (February 21), Studio offers a Professional Captioning integration to help instructors provide captions for their media. Note: Professional captioning is only available if a district contracts with professional captioning ser...

Published: 02-06-2024

In this Studio release (February 6), Canvas Studio Capture provides users with a native screen capture recording experience. Additionally, Studio users can manually create captions for uploaded media and for media linked from YouTube and Vimeo. Note...

Published: 01-16-2024

In this Studio release (January 16), Studio Quiz Results are updated to generate faster and display additional and more accurate metrics. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more...

Published: 11-27-2023

In this Studio release (November 27), simplified Chinese language is supported in Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Chinese L...

Published: 09-11-2023

In this Studio release (September 11), when moving media, a Search feature option allows users to easily search collection names. A keyboard shortcut allows users to easily change media volume. Studio is an online video platform that makes learnin...

Published: 05-08-2023

In this Studio release (May 8), caption changes are autosaved when making edits. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production environmen...

Published: 05-08-2023

In this Studio release (May 2), captions are preserved when media is cut or trimmed. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production enviro...

Published: 03-29-2023

In this Studio release (April 3), the Embed Customization feature options allow users to display a specific section of an embedded YouTube or Vimeo video. Additionally, students can download media transcripts. And, admins can control whether Media T...

Published: 02-21-2023

In this Studio release (February 21), the captioning experience is updated to provide an improved and more accessible experience for all Studio users. Additionally, the Navigation Tray includes an option to view all Course Collections. Studio releas...

Published: 09-21-2022

In this Studio release (September 26), basic cut and trim video editing options are available for Studio media. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be av...

Published: 09-20-2022

In this Studio release (September 19), new endpoints allow users to access Media Insights via the API. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features ...

Published: 07-01-2022

In this Studio release (July 4), new endpoints are available to provide tooling for admins in managing their media content across the entire account. Studio release notes indicate features and updates that are currently available in the Studio beta ...

Published: 03-25-2022

In this Studio release (March 28), media-level analytics are expanded with new insights and export capability. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be ava...

Published: 03-21-2022

In this Studio release (March 21), the Generate Public Share Links permission displays in account settings for admins. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. ...

Published: 01-03-2022

In this Studio release (January 3), Studio supports an integration with Zoom that automatically uploads recorded meetings into Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more ...

Published: 11-02-2021

In this Studio release (November 2), custom groups can be created in Studio accounts. Note: Creating groups is a user permission. By default, this permission is turned ON for instructors and OFF for students. Studio is an online video platform t...

Published: 10-12-2021

In this Studio release (October 11), the Media Player playbar includes a captions icon. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Closed Ca...

Published: 09-24-2021

In this Studio release (September 27), Studio supports media uploads from Vimeo. Additionally, the process for sharing media to individual users and revoking access has been simplified. Studio is an online video platform that makes learning more i...

Published: 08-09-2021

In this Studio release, the Display Media Tabs toggle is turned on by default. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Display Media Tabs ...

Published: 07-28-2021

In this Studio release (July 26), Studio introduces Web Content Accessibility improvements that support all screen sizes. Additionally, accessibility updates have been made to the Studio Player. Studio is an online video platform that makes learni...

Published: 06-29-2021

In this Studio release (June 29), admins can view usage analytics for their account. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features Studio Analytics...

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