Community Help

JACOBSEN_C · 2022-03-22

...doesn't seem to include/import meeting cloud recordings of meetings scheduled through the Zoom LTI Pro Canvas integration. Is anyone else experiencing this? (...have we missed something in the scopes setup in the zoom marketplace, etc.? Any insi...

Bomber1229 · 2022-03-14

I recorded a video in Studio and added it to a "Page". When I go back to Studio, the video isn't there. How do I find it? Why is it missing? Is there a way I can download from the "page"?

Abdollahzargar · 2022-03-13

Dear Sir or Madam , I embedded an mov file in my studio, however I decided to delete it. I deleted it through my studio library and there is not anything but when I go to my courses then studio (choose submission type) it again shows the embedded lin...

KathrynKelchner · 2022-03-09

In Studio, I click Insights, but do not see the Media Location drop-down which would allow me to see my students who viewed it. Why is it not there? And/or how can I get it? If it helps, I embedded the video in an assignment and it does not seem t...

MS-CPS · 2022-03-09

If you create a video in Canvas within the Announcements page (as recorded Media), where does the video get stored? I am unable to find the announcement video within Studio or Files in my course. I am interested in archiving all Announcement Videos (...

JamieCampo · 2022-03-08

Do the files uploaded to canvas studio have to be a specific type of file? After uploading the file to the studio the three dots on the side which are used for options are not showing up so the files cannot be annotated currently. Why might that be? ...

MandiCox · 2022-03-07

Will the studio feature allow for this to link to speedgrader or put grades in the gradebook if assigned as an external tool?

tanya_may · 2022-02-28

What do I need to do when a student's name is not offered when I am trying to share feedback created using a screen capture video? I have 70 students and three students names did not come up when I started typing in the 'type to add people or groups...

AlexHeitlinger · 2022-02-28

I teach classes related to music and many of my studio videos include audio and video of musical performances. For these assignments, it is essential that the students listen to this music in real time, NOT at 1.5x or 2x the speed. I would LOVE the o...

AnishBhatia · 2022-02-28

When embedding a video from Canvas Studio, there is a toggle to turn on/off "Media Tabs." Has this become an all-or-nothing selection? For example, is it possible to turn on insights but disable comments? If comments are disabled, do the analytics st...

tuliomn · 2022-02-24

Hi! I'd like to understand how could we get a Canvas course collection id in Studio, through API calls. I have searched on both Studio and Canvas API guides, but have no luck in that. Has anyone made something similar to that?

ThomasGillen · 2022-02-16

I made a screen capture video using Canvas Studio. I then added comments to the video in order to show this feature. When I added a link to this screen capture video to a course announcement, the comments were gone. I want to use these to show in ord...

EnriqueAyala · 2022-02-14

I'm having issues submitting videos that I record on Canvas. When I go to Canvas Studio I record myself but the videos take a long time to upload if using Canvas Studio or using an MP4 file

ArabelleBustos- · 2022-02-13

When submitting a video created on Studio in Canvas how can you embed the video and upload a Microsoft doc on the same assignment link

cmidyett15 · 2022-02-08

I have no idea what the problem is with Canvas Studio Collections. I had a bunch of videos that students had commented on and I was trying to put them into collections. When I created the collections and shared them with the students, for some reason...

cmidyett15 · 2022-01-31

I have an instructor role in my course section and I am currently trying to create custom sharing groups in Canvas Studio. For some reason, when I type in the names of people in my course section their names don't show up. Other students names appear...

ericwhitmer · 2022-01-24

Is the Canvas Studio Screen Recording Tool supported on Apple Silicon Macs?

jkoel1 · 2022-01-24

Hello- I"m having trouble launching a screen recording on Canvas Studio. I have had luck in the past but am finding that is no longer working. I have also checked my privacy settings and they are all correct. Any help would be appreciated. Thanks!...

PeterBaxter · 2022-01-24

I would like to be able to download transcripts of videos I have uploaded to Canvas for a course I am the instructor for. When I click on 'Download' under 'Manage Captions' for a video I've uploaded, it downloads a zipped file. When I open/extract th...

RoyWilliams · 2022-01-19

Thanks for fixing the video navigation numbers at the bottom of the Studio page; however, there is now a new problem that needs fixing. When you select a Collection of videos, on the first 16 show up and there is no way to navigate further down the l...

cheri_masters · 2022-01-19

Hey All, I have a student whose parents block YouTube at home. Is there a way for me to add YouTube to Canvas that will still work when the student is home? Could I upload it into Studio? Use the embed code from YouTube? Someone mentioned using Scree...

sylvia_sotomayo · 2022-01-19

Hi, This might be a silly question, but assuming we have zoom already integrated into Canvas (happened before I got here), where would we get the zoom information in order to connect zoom and Studio? Can it be retrieved from the zoom LTI entry? Do we...

bacherts · 2022-01-13

I am working with an instructor who is using Chrome to upload a lecture to Studio. I walked through the process with him and after selecting the media file he gets the card for video showing Uploading; however, there isn't a progress bar and he has ...

kare_spanne · 2022-01-13

Is there a way to post one Canvas Studio video in several groups, and let the comments be contained within the group? Not visible for other groups.

kare_spanne · 2022-01-13

Nancy_Webb_CCSF · 2022-01-12

I just wonder if this is by design, that observers can't view Canvas studio videos with quizzes, when the video is embedded in a page. No problem viewing a studio video that doesn't have a quiz. They see a Media Not Found error. Media Not Found erro...

traciebosket · 2021-12-16

Hello, How do I permanently delete comments on Canvas Studio videos? When I remove a comment it says "This comment has been deleted". Is there a way to get rid of that? Right now it makes the comments look clunky. Thanks! Tracie

SamanthaBull · 2021-12-06

Hello I am having trouble with canvas studio screen recording. I have the screen recording downloaded and everything works fine but when I go to screen recored it records only my home screen and not my powerpoint screen which is what I need recored. ...

pdonovanncsd · 2021-12-06

We have a few teachers who have a large number of videos in Studio but are not able to view them all. When sorted by date, it shows 8 pages of videos in Studio but pages 5-8 are blank. This is not a browser issue as it appeared the same in a differe...

10071 · 2021-09-28

When creating a Canvas Studio Quiz assignment using the Studio external tool why can't I see a preview for each student in Speedgrader?

AkosFarago · 2024-10-03

We’re launching a closed beta group to test our newly redesigned media player, featuring improved accessibility, privacy, and adaptive streaming. Be part of shaping the video experience in Canvas!

AkosFarago · 2024-08-09

Sub-account level Administrators now have a holistic view over videos used in the sub-account's courses

AkosFarago · 2024-08-07

Forget masquerading, instead access video libraries of teachers and students directly in Studio. This new feature will save significant time for managing video during the back to school period.

AkosFarago · 2024-06-13

Learn about how you can easily move from Flip Assignments to video discussion boards in Canvas!

AkosFarago · 2024-05-24

Here comes automated publishing, a question on the CC icon and a minor change on our release schedule

AkosFarago · 2024-05-01

Learn more about some key improvements coming to Studio on May 6.

AkosFarago · 2024-03-25

A significant step made today in video accessibility while saving content creators' precious time

AkosFarago · 2024-02-07

Record your browser tabs and screen with up to full HD resolution and tell us what you think!

AkosFarago · 2024-01-09

The new report operates without any delay and features a distinct set of metrics.

KenzHughes · 2024-01-08

Beginning today, Community members will only be able to comment on Product Blogs published in the last six months.

AkosFarago · 2023-12-08

We’ve been working behind the scenes for some time and it's high time we spill the details. Buckle up, it will be an eventful quarter for Studio.

jmitchell3 · 2023-10-02

Read about the three updates to the Instructure Roadmap and get more details from our Catalog and Studio teams.

AkosFarago · 2023-09-04

Capture your screen directly from your browser! Say hi to back-to-back recordings and read our future plans with Screencast-O-Matic.

jsailor · 2023-08-18

Feedback from our users plays a critical role in the development of our Canvas Products.

AkosFarago · 2023-08-10

Additionally, we are adding a search function when moving videos to collections.

AkosFarago · 2023-05-24

Time to level up your video accessibility!

AkosFarago · 2023-04-27

Whether you're a student, instructor, or both, these new features are here to make your learning journey much better.

AkosFarago · 2023-02-21

After adding video cutting in Studio, we are doubling down on content creation. On top of this, you may now change the caption size, its position, and watch any content in 1.25x to personalize your viewing experience. Come and kick the tires on our l...

AkosFarago · 2023-01-18

Quick update on where we are now and some key information how we'll upgrade Screencast-O-Matic’s current 32-bit version.

AkosFarago · 2022-11-18

It is an essential concept in Studio that you use everyday and you might not even notice it. Some level of understanding is key for you about them so that we better understand Studio needs and problems… from the right perspective!

Amaramaya · 2022-10-26

How would you describe lecture capture in 10 words? luckily you won't be restricted to a word count with us 

AkosFarago · 2022-09-20

The last piece on the recent API improvements

AkosFarago · 2022-09-12

Retaining content from retiring users, quickly finding gigabyte large videos across the entire account, exporting media analytics and a few more. First episode of the new Studio API introduction.

AkosFarago · 2022-06-21

We are rolling out significant support around the API in multiple phases. Read this snippet on our plans to see what’s coming first.

AkosFarago · 2022-05-03

Captions have long been a key topic both when creating or viewing content. We prepared a survey around this and we'd greatly appreciate your feedback!

AkosFarago · 2022-03-28

The today released Media Insights page is not only a redesigned view with some fancy new metrics. It is the foundation to better understand correlation between media usage and student success.

AkosFarago · 2022-01-23

A personal diary-like post. My closing on ‘21 and what’s going on with Studio now.

AkosFarago · 2021-11-12

Have you tried our latest feature?

AkosFarago · 2021-08-26

Making Studio consistent and accessible in all screen sizes while keeping an eye on our future plans is one of our great challenges—the recent change on the CC toggle has shown this. (Shh, you’ll learn a couple terminologies, too!)

AkosFarago · 2021-07-26

Have thoughts about how Lecture Capture should work with Studio? Then we have a few questions for you!

Published: 10-09-2024

In this Studio release (October 9), admins can select a preferred naming format for uploaded Zoom recordings. Updated Features Zoom Recording Naming Format In Settings, admins can select a preferred naming format for uploaded Zoom recording...

Published: 08-23-2024

In this Studio release (August 28), admins can view other user’s libraries in grid view. The Last Viewed Before filter option allows admins to easily view when media was last viewed. Updated Features User Library Grid View Admins can view o...

Published: 08-16-2024

In this Studio release (August 21), admins can filter the Media Management page by the Studio Admin role. New Features Studio Admin Filter Option Admins can filter the Media Management page by the Studio Admin role. This filter option allows ...

Published: 08-09-2024

In this Studio release (August 7), Studio admins can view and manage media in all user libraries in their institution's account. Additionally, admins can select to view only media that is inactive. Also, sub-account admins have access to the Admin M...

Published: 07-08-2024

In this Studio release (July 3), auto-publishing settings allow users to run captioning and publishing automatically. Updated Features Auto-Publishing Captions Auto-Publish settings allow users to run captioning and publishing automatically...

Published: 05-06-2024

In this Studio release (2024-05-06), Studio Capture for Google and Edge browsers is updated to allow users to manage the webcam picture-in-picture display when creating a screen capture. Additionally, Studio Global Navigation is redesigned to be mor...

Published: 04-02-2024

In this Studio release (April 2), a new menu for media management is introduced. This menu allows admins to access management options for individual media files without needing to individually select the files. New Feature Admin Media Managem...

Published: 03-25-2024

In this Studio release (March 25), Studio introduces automatically-generated captions for media uploaded after March 25, 2024. This update eliminates the need to request captions for newly uploaded media files. YouTube and Vimeo media uploads contin...

Published: 03-11-2024

In this Studio release (March 11), Studio introduces a Media Management interface to give Studio admins a holistic view of Studio content in their institution’s account. New Feature Admin Media Management Studio introduces a Media Manageme...

Published: 02-21-2024

In this Studio release (February 21), Studio offers a Professional Captioning integration to help instructors provide captions for their media. Note: Professional captioning is only available if a district contracts with professional captioning ser...

Published: 02-06-2024

In this Studio release (February 6), Canvas Studio Capture provides users with a native screen capture recording experience. Additionally, Studio users can manually create captions for uploaded media and for media linked from YouTube and Vimeo. Note...

Published: 01-16-2024

In this Studio release (January 16), Studio Quiz Results are updated to generate faster and display additional and more accurate metrics. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more...

Published: 11-27-2023

In this Studio release (November 27), simplified Chinese language is supported in Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Chinese L...

Published: 09-11-2023

In this Studio release (September 11), when moving media, a Search feature option allows users to easily search collection names. A keyboard shortcut allows users to easily change media volume. Studio is an online video platform that makes learnin...

Published: 05-08-2023

In this Studio release (May 8), caption changes are autosaved when making edits. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production environmen...

Published: 05-08-2023

In this Studio release (May 2), captions are preserved when media is cut or trimmed. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be available in production enviro...

Published: 03-29-2023

In this Studio release (April 3), the Embed Customization feature options allow users to display a specific section of an embedded YouTube or Vimeo video. Additionally, students can download media transcripts. And, admins can control whether Media T...

Published: 02-21-2023

In this Studio release (February 21), the captioning experience is updated to provide an improved and more accessible experience for all Studio users. Additionally, the Navigation Tray includes an option to view all Course Collections. Studio releas...

Published: 09-21-2022

In this Studio release (September 26), basic cut and trim video editing options are available for Studio media. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be av...

Published: 09-20-2022

In this Studio release (September 19), new endpoints allow users to access Media Insights via the API. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features ...

Published: 07-01-2022

In this Studio release (July 4), new endpoints are available to provide tooling for admins in managing their media content across the entire account. Studio release notes indicate features and updates that are currently available in the Studio beta ...

Published: 03-25-2022

In this Studio release (March 28), media-level analytics are expanded with new insights and export capability. Studio release notes indicate features and updates that are currently available in the Studio beta environment. These updates will be ava...

Published: 03-21-2022

In this Studio release (March 21), the Generate Public Share Links permission displays in account settings for admins. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. ...

Published: 01-03-2022

In this Studio release (January 3), Studio supports an integration with Zoom that automatically uploads recorded meetings into Studio. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more ...

Published: 11-02-2021

In this Studio release (November 2), custom groups can be created in Studio accounts. Note: Creating groups is a user permission. By default, this permission is turned ON for instructors and OFF for students. Studio is an online video platform t...

Published: 10-12-2021

In this Studio release (October 11), the Media Player playbar includes a captions icon. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Closed Ca...

Published: 09-24-2021

In this Studio release (September 27), Studio supports media uploads from Vimeo. Additionally, the process for sharing media to individual users and revoking access has been simplified. Studio is an online video platform that makes learning more i...

Published: 08-09-2021

In this Studio release, the Display Media Tabs toggle is turned on by default. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. Updated Features Display Media Tabs ...

Published: 07-28-2021

In this Studio release (July 26), Studio introduces Web Content Accessibility improvements that support all screen sizes. Additionally, accessibility updates have been made to the Studio Player. Studio is an online video platform that makes learni...

Published: 06-29-2021

In this Studio release (June 29), admins can view usage analytics for their account. Studio is an online video platform that makes learning more impactful through active collaboration. Learn more about Studio. New Features Studio Analytics...

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